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I did not, but most of the times the customer does edit this site by themselves

We have a site that runs with the Sitejet Builder for quite some time now and worked perfectly so far. Now, all of the sudden we can no longer really edit it, as it opens the "Choose a template" site of cms.sitehub.io, instead of the real homepage. Any idea on what could be wrong?

We have no experience so far with this feature and will most likely also not gain any in the foreseeable future. Since more than 20 years, we encourage/enforce our customers to use the Plesk servername/fqdn as the name for incoming/outgoing emails and will most likely not change that policy in...

CLI cannot be used for that at the moment. The Plesk team will need to fix/adjust this CLI implementation first, in order to make it also work for email-only subscriptions. As for the problem with the greyed out button in the web GUI, I don't have a clue... The whole procedure works like a...

Seems you have the DNS service for this domain enabled on your "email" Plesk server. Can you disable it and see if it works then? (should also no longer show the DANE/TLSA checkbox)

welp, the Plesk release notes of yesterday read like they changed something that could possibly help here. I have not tested it out yet, but I assume the SSL-it extention will now try to issue a http-01 validated LetsEncrypt cert for "webmail.DOMAIN.TLD" and "mail.DOMAIN.TLD" (????) when you...

We do also get some updates for the one server that still runs on Debian 10. (without having ELS) But I think these are "only" updates for the Plesk packages (like new Plesk releases or extensions), but not for all the OS packages that are normally provided by Debian itself.

let ioncube disabled (if you don't have any encoded/encrypted PHP files, you really do not need this extension anymore) try to download latest (precompiled) ioncube extension from here: ionCube Loader - Configure for your website to run protected PHP code and replace the file...

I can confirm this problem/bug on at least our Debian 11 servers (maybe a side effect of the PPPM-14624 fix?) Did not dig to much into the details yet, but seems to also happens on receiving emails, when they get forwarded to a second mail address. (on same server)

apt update apt install php5.6-mysql php5.6-gd php5.6-soap php5.6-curl php5.6-mbstring php5.6-xml php5.6-xsl

Difference according to PHP manual: 0: Compile all functions on script load. 1: Compile functions on first execution. 2: Profile functions on first request and compile the hottest functions afterwards. 3: Profile on the fly and compile hot functions. 4: Currently unused. 5: Use tracing JIT...

Connect via SSH to your server (or use the SSH Terminal extension of Plesk) and then use: to find/list such files: find /var/www/vhosts/ -name "*.JPG" to delete such files: find /var/www/vhosts/ -name "*.JPG" -delete If you want to search (and delete) also files with .jpg, then you can use the...

And just for the record, we do use the paid edition of ImunifyAV on many servers. I've already migrated some over to Imunify and it really is the same, just with a different skin. (not for the best in some aspects)

Not quite, they merged the ImunifyAV and the Imunify360 extension into a singe extension named Imunify. Within that extension you can then use/purchase several editions and one of them is the ImunifyAV+ (that does more or less exactly what the paid edition of the old ImunifyAV extension did)

The "Imunify - ImunifyAV+" version/edition is the directly comparable counterpart of the current "ImunifyAV" extension. Same price and same feature set, i.e. more or less only the website malware scanning service, without all the Imunify360 baggage.

If you have used the Plesk Performance Booster I recommend to disable the PHP 8.x Jit compiler settings again for these sites. I've seen way to many of these random "child xxx exited on signal 11 (SIGSEGV)" errors with Jit enabled, that appear suddenly after a couple hours, days or even weeks...

maybe a stuck email in the inbox, that the client tries to download over and over again? (I've only seen such things in the past, when using POP3)

- Use Debian or Ubuntu as your server OS - add the DEB.SURY.ORG repo to install PHP 5.6 - register this PHP 5.6 with Plesk (plesk bin php_handler --add ....)

apt install php5.6-mcrypt

this should work (for Debian 12): 1) adding deb.sury.org repo curl -sSLo /tmp/debsuryorg-archive-keyring.deb https://packages.sury.org/debsuryorg-archive-keyring.deb dpkg -i /tmp/debsuryorg-archive-keyring.deb sh -c 'echo "deb [signed-by=/usr/share/keyrings/deb.sury.org-php.gpg]...