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  1. R

    The required version '3.17.22' was not found on the server.

    Can you send me /tmp/autoinstaller3.log in PM?
  2. R

    The required version '3.17.22' was not found on the server.

    What should be fixed? This is an expected behaviour. http://autoinstall.plesk.com/Parallels_Installer/parallels_installer_CentOS_6_x86_64 has version 3.17.22 Do you have any troubles with it? Can you describe your case in details?
  3. R

    The required version '3.17.22' was not found on the server.

    The binary is downloading from http://autoinstall.plesk.com/Parallels_Installer/parallels_installer_<OS>_<ver>_<arch> for example: http://autoinstall.plesk.com/Parallels_Installer/parallels_installer_Ubuntu_14.04_x86_64...
  4. R

    The required version '3.17.22' was not found on the server.

    Hello, Yes, the plesk updater package included in Plesk 12 distribution is 3.16.20. But if executing version of autoinstaller is lower than required then autoinstaller is automatically downloaded from autoinstall.plesk.com (or mirror server) and self restarted. Actual binary of autoinstaller...
  5. R

    ProFTPD Issue

    Ok. I understand what do you mean now. There is no "Enable" or "Activate" button because iptables is allways working and Plesk Firewall gives only GUI to manage its rules. Enabling Firewall Management actually applies the listed rules to iptables which are by default works in "allow all" mode...
  6. R

    ProFTPD Issue

    Plesk Firewall is just a wrapper for iptables. If conntrack_ftp module isn't loaded then passive ftp will be blocked by iptables. For example (no conntrack_ftp module is loaded): active ftp works: ~$ ftp 10.52.53.101 Connected to 10.52.53.101. 220 ProFTPD 1.3.5 Server (ProFTPD) [10.52.53.101]...
  7. R

    Plesk 12.0.18 MU#53

    Hello, Where do you see the error? Try to run: # plesk php /usr/local/psa/admin/plib/DailyMaintainance/script.php -f UpdateModSecurityRuleSet daily
  8. R

    Not Found The requested document was not found on this server. http://dominio/wp-login.php

    Hello, In your case domain's hosting IP should be internal but all DNS records should points to the external IP. Most probably when you change hosting IP to the internal IP you site resolves few hours to the external IP due SOA TTL but after that it stops resolving and became inaccessible. It...
  9. R

    ProFTPD Issue

    Hello, Make sure that ip_conntrack_ftp module is loaded - see details in KB article: My server is behind a firewall. How do I configure a passive ports range for ProFTPd?
  10. R

    Plesk 12.0.18 MU#52

    Hello, It looks the issue was caused by temporary license problems on the Atomicorp side. It was reproducing w/o update #52 yesterday. As I see the issue is fixed now. The error appeared after update because Plesk update and Web Application Firewall rule set update tasks are sequentially run...
  11. R

    Computer name appearing as name server

    Hello, The fix was done to make actual DNS zone correspond DNS zone in Plesk. Most probably you don't have the NS DNS record pointed to your hostname (which is proper full DNS name) in you Plesk DNS zone. Just add the record in your zones in Plesk using Plesk interface or command line "dns.exe"...
  12. R

    Enable APCu

    Plesk installer adds the Plesk PHP repositories only for period when it is installing packages. If you want to install plesk-php*-devel packages you need to install them manually as described above. Once installed plesk-php*-devel packages will be updated by plesk-installer automatically on...
  13. R

    Computer name appearing as name server

    Hello, You forgot the asteriks "*" in your command: "%plesk_bin%\dnsmng.exe update *"
  14. R

    Plesk 12.0.18 MU#50

    Hello, Can you send me your autoinstaller log (/var/log/plesk/install/autoinstaller3.log) in PM?
  15. R

    Update fails - 12.0.18 Update #43 was the last successful update

    Hello, Check if there are wheezy sources in /etc/apt/sources.list: # cat /etc/apt/sources.list deb http://http.debian.net/debian wheezy main contrib non-free deb http://http.debian.net/debian wheezy-updates main contrib non-free deb http://security.debian.org/ wheezy/updates main contrib...
  16. R

    Despite fix for PPPM-2503 FTP still stop after Plesk upgrade

    Hello, Looks like xinetd restart work very unstable, we will try to fix it in one of nearest update. As workaround you can try to: 1. Update xinetd with fix of https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=129086 or 2. Enable watchdog for xinetd service: - Install Watchdog extension via...
  17. R

    Making a differential backup

    There is no such functionality in Plesk 12.0 You can try Plesk 12.1 preview http://www.odin.com/products/plesk/preview/
  18. R

    Can't install Magento application

    Turn on debug in panel.ini # plesk conf panel.ini [debug] enabled = on [log] filter.priority = 7 show.util_exec = on show.util_exec_io = on and check output of panel.log # plesk log panel.log
  19. R

    Despite fix for PPPM-2503 FTP still stop after Plesk upgrade

    Hi, check if xinetd is in the processes table: # ps afxww | grep xinetd | grep -v grep 30939 ? Ss 0:00 /usr/sbin/xinetd -pidfile /var/run/xinetd.pid -stayalive and how do you usually workaround this issue ?
  20. R

    Despite fix for PPPM-2503 FTP still stop after Plesk upgrade

    Please provide more details - OS, Plesk and patch version, how often the issue is reproducing, xinetd status after update?
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