Search results

Do you have an option to open a Support ticket in Plesk? How-to-submit-a-request-to-Plesk-support We have already suggested and checked the most probable causes; checking the unlikely causes is easier with Plesk Support's help.

I see different hosts, and different IP addresses. If everything is ok with mta6 and wrong with mta5, then probably some issues are/were with mta5.

I deployed a new server using the Plesk image (Ubuntu 22) from DigitalOcean Marketplace with default settings.

Could you please run the next command on the server to check IP addresses and certificates, wget https://ext.plesk.com and provide the output (like here Issue - Extensions and firewall dont show up)

Sorry for the long delay. Only right now do I have free time to test Dolibarr and the installation process. To make a long story short, I did not face any issues and could install Dolibarr in less than 15 minutes. Here are the steps I did: Created a new domain in Plesk Downloaded v20.0.2...

Just for history, Unable-to-update-upgrade-Plesk-nothing-provides-ca-certificates-2022-2-54-needed-by-package-name

https://support.plesk.com/hc/en-us/articles/12377844270999-Unable-to-receive-or-send-e-mails-in-Plesk-hosted-on-DigitalOcean-IONOS-AWS-or-Microsoft-Azure-port-25-Connection-timed-out ? What hosting do you use? Does it block connections to 25/tcp port? Does it provide a cloud firewall feature...

Hm... Are there any errors/traces/clues in the Plesk "panel.log" related to the Extension Catalog?

Appendix A: Configuration Templates Structure ?

Resolved - Cannot add DS records on domain DNS Resolved - Can not add DS-records, domain is required field since update You need to specify DS records on the Registrar's side.

A new version of the extension has been released, --- It is another bug; it has not been fixed yet.

I believe you registered a 2nd-level domain (e.g. "example.org") and configured custom name servers for the domain. The registrar manages a 1st-level domain (in this case, "org"). To configure the chain of trust, you need to add a DS record to the ".org" zone; for that, you need to provide DS...

I have checked the test results one more time; it seems now you have the correct MX record (not "NullMX"). DNS servers usually cache records, which means some time may be required to update their cached data. Anyway, you can try to send a test email and see what happens (if it is not delivered...

Hm... The interface to manage DNS does not look like Plesk. If it is a different panel to manage DNS records, I recommend asking the hosting provider about the proper steps to solve the issue. Here is a screenshot from Plesk / DNS:

It is because the MX record for the domain points to nowhere, - Network Tools: DNS,IP,Email

Here is an example of my server, where I also use the same set of external NSes for all domains. When I create a new domain in Plesk, it inherits these settings correctly. To check, have you configured a template in the same manner?

Hi! Do you use a Cloudflare DNS? Have you tried clicking on the "Get Certificate" / "View" buttons to check the certificate details? Are you sure the email client connects to the Plesk server? Probably, need to secure a mail service with a valid certificate, Protecting Webmail and Mail with...

Based on the log record from the first post... I would recommend referring to the next KB article: Plesk-is-not-accessible-and-MariaDB-service-cannot-start-InnoDB-Error-space-header-page-consists-of-zero-bytes-in-data-file-ibdata1

Could you please specify the exact mail services you are interested in? Do they accept emails only by API and do not accept them via standard mail protocols? Mail protocols ("via a port") are standardized. As far as I know, sending mail "via API" is not standardized; each vendor implements it...

Hi! I am happy to let you know that the bug has been fixed, and the fix has been released as MFA v1.1.1. Let us know if you have feedback or find any issues with the new version.