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  1. AYamshanov

    Question Why does the webserver try to serve from /var/www/vhosts/default/htdocs?

    Hi, It is because of the common challenge dir feature in the SSL It! extension (see #ssl-it-enhanced-probability-of-certificates-issue). If you prefer to use `certbot` manually instead of the SSL It! and Let's Encrypt extensions, you can disable the feature; after that, the webserver will...
  2. AYamshanov

    Question I can't install a new plesk test version on an existing aws lightsail instance that had a free web admin license until 01.08.24.

    Since you already have Plesk installed, you don't need to use "plesk web installer via ssh". You can activate Plesk with a license code with SSH/CLI, e.g. (don't forget to replace a code with a real activation code): plesk bin license -i AB1C23-4DEF56-7GHI89-JK1L23-MNP456 (c) license: License...
  3. AYamshanov

    Issue ftp issue filezilla can't connect

    Just another idea that makes sense to check: if the VM is deployed somewhere in a cloud, does the cloud have a cloud firewall with its own rules? If yes, maybe it blocks ftp traffic.
  4. AYamshanov

    Resolved Update GitLab in docker container

    There are a few screenshots to show the process. According to the docs, you need to stop the existing container, create a new one based on the new version, and configure it similarly to the previous one. It is my understanding of the process, I do not test it, and there is no guarantee. That is...
  5. AYamshanov

    Resolved Plesk does not accept quotes for zone records

    The new extension version has been released, Let us know if you have any feedback or if you are still having an issue with quotes in records during import.
  6. AYamshanov

    Issue Dolibarr Fatal error: Cannot declare class Contact, because the name is already in use

    Hi! To be honest, I am not familiar with Dolibarr, but could you please provide a link to the document with the steps, especially step #5, you are referring to?
  7. AYamshanov

    Resolved Update GitLab in docker container

    Hi! The idea of containers is that you can replace one container with another when you need it. Or if your container is broken or outdated, you can take a new one. You should avoid customizing live containers because, after that, you can lose your changes during redeployment. Do you use...
  8. AYamshanov

    Question Cloudflare DNS extension & /usr/local/psa/admin/bin/dnsmng --update

    If I am not mistaken, the extension automatically syncs a zone (if the slider is enabled) when Plesk informs the extension about the zone change. If no zone changes are made or if the slider is disabled, the extension will not export changes to Cloudflare; however, if necessary, sync can be done...
  9. AYamshanov

    Question Does Plesk possibly monitor this file /var/log/messages?

    Hi! It looks like a hardware issue. It makes sense to use external monitoring to detect such issues (e.g. Server Monitoring - 360 Monitoring) because when a server stops responding, it can't send any notifications as well, but external monitoring can just because it is located outside the...
  10. AYamshanov

    Resolved Mail autodiscover request generate an http 400 error

    I got it; thank you for the information. Based on the provided information, it seems to be a known issue. Mobile Thunderbird uses the file "config-v1.1.xml" (not "autodiscover.xml"), but it does not provide an "emailaddress=<address>." The bug ID is PPP-66589.
  11. AYamshanov

    Resolved Mail autodiscover request generate an http 400 error

    Could you please provide a few more details on what exactly email clients were not able to get the configuration? OS/version of the environment (Win/Linux/Android/iOS): where did you launch the email client, and what version of the email client did you use? We are interested in reproducing the...
  12. AYamshanov

    Resolved Mail autodiscover request generate an http 400 error

    Hi, If I am not mistaken, to get the correct answer, you need to send an XML request to the page with a POST request. Like POX Autodiscover request for Exchange
  13. AYamshanov

    Resolved How to configure the new SmartHost feature using CLI

    Hi, # plesk bin mailserver [...] --configure-smarthost Configures a smarthost. --enable-smarthost Enables sending mail through the smarthost. --disable-smarthost Disables sending mail through the...
  14. AYamshanov

    Resolved Unable to back up extensions. Error: Failed to exec backup_restore_helper.exe: Exit code: 3: There is no active configuration

    It is a known issue; it happened on systems with the Docker extension where no active configuration is configured. The error is related to the Docker extension only; since there is no active configuration, the configuration is not saved. We are going to fix the issue in the next extension...
  15. AYamshanov

    Resolved Plesk Obsidian 18.0.65 update repository issue

    It seems you use third-party repositories on your OS. For some reason, the repository did not return the expected data. It sounds similar to Cannot prepare internal mirrorlist: No URLs in mirrorlist · Issue #271 · remicollet/remirepo. It depends on what purpose you use these repositories for...
  16. AYamshanov

    Resolved SSL issue for some visitors, but not all

    I would start with this notice. Users who use IPv4 only and who can use IPv6 could see different results/answers from Plesk. It seems you have the IPv6 address. Is it configured on Plesk, and is it configured for a domain? It is good for starting, but as a long-term solution, I would recommend...
  17. AYamshanov

    Issue Missing SMTP "received from" header

    I am unsure, but could this removal be done with `amavisd` or any other third-party solutions/customization? This post prompted me to think about this idea.
  18. AYamshanov

    Issue Missing SMTP "received from" header

    Hi! I believe it would be helpful if you could provide an example email with headers.
  19. AYamshanov

    Resolved Cannot add DS records on domain DNS

    The record should contain the name of the subdomain. If you want to enable DNSSEC for a domain, then the DS record should be placed inside the parent zone (e.g. on the Registrar side), and point to the (sub-)domain from the parent's point of view (and a DS record should not point to itself)...
  20. AYamshanov

    Resolved Location of Nginx configuration file?

    Hi! How-to-enable-disable-HTTP-Strict-Transport-Security-HSTS-for-a-domain-in-Plesk If you change the setting directly in the nginx.conf, they could be overwritten in the future when Plesk regenerates the config file. If you are still interested in the structure of conf.files, Plesk...
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