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  1. AYamshanov

    Issue Problems with recidive jail

    Of course, makes sense to find out why it happened. Just an additional idea of a workaround for "the issue" with dynamic IP addresses. In the case when I am on mobile internet and an IP address is changed regularly, I have found what pool of IP addresses is used by my mobile operator and added...
  2. AYamshanov

    Question Show version of plesk in sign in (and html code)?

    Hi @Azurel, "You can set any custom title in Tools & Settings → Plesk Appearance / Branding → Title of Plesk pages" (c) Remove the version number from the login page Branding and Themes
  3. AYamshanov

    Important New Plesk webmail / SOGo Webmail extension

    Have you tried to create a new email account and check its timezone settings? Asking because of Important - New Plesk webmail / SOGo Webmail extension
  4. AYamshanov

    Issue The Yum utility failed to install the required packages.

    https://www.linode.com/community/questions/24962/linodes-centos-7-mirror-is-no-longer-available
  5. AYamshanov

    Input Your experience with "Mail delivery troubleshooting" in Plesk

    If I understood the question correctly, it is about showing events saved in the Action Log table to the end-customers. Currently, it is possible to hide/disable the feature, the end-customer will not see the tool in the interface, it can be done by adding the following lines to the panel.ini...
  6. AYamshanov

    Resolved Problem: Plesk Obsidian 18.0.62 and SSL IT!

    Hi @SparkinWeb, Could you please run the next command `plesk daily LoadCustomizations`, it should fix the issue. (or you can wait, the issue will be auto-fixed during the running of daily maintenance tasks) Let us know if it does not help.
  7. AYamshanov

    Resolved DNS issue since update - new domains do not resolve

    @weareimpulse, thank you for the feedback! We have updated the KB article, the second step was updated: need to create/check two symbol links (`named-checkconf` and `named-checkzone`).
  8. AYamshanov

    Resolved DNS issue since update - new domains do not resolve

    We also have prepared the KB article about the issue to help fix the issue manually, is has been published right now, https://support.plesk.com/hc/en-us/articles/12388622047895-Error-is-returned-during-the-DNS-Settings-customization-Error-dnsmng-failed-dnsmng-Could-not-start-named-checkconf
  9. AYamshanov

    Question MX recordo different from FQDN and Let's Encrypt

    Anyway, could you please provide a little bit more details on your scenario, if Plesk hosts mail services and serves e-mails, why do you prefer to customize a domain for mail services (from example.org to mx.example.org)?
  10. AYamshanov

    Question MX recordo different from FQDN and Let's Encrypt

    https://support.plesk.com/hc/en-us/articles/12377057738135-Is-it-possible-to-secure-the-mail-server-mail-example-com-with-Let-s-Encrypt-SSL-certificate-when-the-A-record-for-example-com-is-pointing-to-another-server, see the workaround expand. As an example, you can create a domain...
  11. AYamshanov

    Issue Sometimes it is not possible to connect the panel via :8443.

    It means the last address that answered is 202.[...].30, after that something is happening... there is no answer to what exactly but it can be some specific configuration or filtering (or the filtering is performed on the next router). Makes sense to compare different traceroutes to each other...
  12. AYamshanov

    Resolved Disappeared "Monitoring" graphics

    Hi! Is there any error in Plesk `panel.log` or a browser's dev. console related to missed graphs? What do you see if open `Extensions / My extensions / Grafana (Open) / Integrations`, is the "status" ok? Have you tried to reinstall Plesk Monitoring and/or Grafana extensions?
  13. AYamshanov

    Input Tell us about your use of the Watchdog component

    Maarten, yes, all these things are connected :) Peter, could you please share a little bit more information, is it an in-house solution? How it works if performs better results than other solutions like `monit`?
  14. AYamshanov

    Resolved high CPU usage by 'sw-engine' with task 'ext-log-browser-parse-maillog'

    Hi @vospy, Thank you for the provided details! We also would love to get any additional information that will help us to investigate the issue (e.g.: how many email addresses it serves? how big log files are on the servers? Any errors related to the long tasks in the system/Plesk logs?) As a...
  15. AYamshanov

    Issue bind9 - Accepting TCP connection failed: invalid file

    I use Plesk 18.0.62 on Ubuntu22 and do not have anything like that... As an experiment, you can try to comment it out and check will it help or not. Based on man pages, the control word should be "ALL", not "all"; not sure but maybe the system interprets "all" as a host and it causes reach some...
  16. AYamshanov

    Issue Sometimes it is not possible to connect the panel via :8443.

    Just an idea, to check from different places what the tcptraceroute tool shows, probably, it helps to find where packets are filtered, As an example for the plesk.com website and port 443, # tcptraceroute plesk.com 443 Selected device enp0s3, address 10.0.255.10, port 51467 for outgoing packets...
  17. AYamshanov

    Issue bind9 - Accepting TCP connection failed: invalid file

    Just ideas to check, Have you modified `/etc/hosts.allow` or `/etc/hosts.deny`? (by default, all lines are comments) What about AppArmor, is it enabled? Are there any clues in its logs?
  18. AYamshanov

    Issue bind9 - Accepting TCP connection failed: invalid file

    Interesting... Could you please post what OS and version you use, as well as the versions of BIND and Plesk? In BIND “invalid file” stands for errnos ENOTDIR, ELOOP, EINVAL, ENAMETOOLONG, EBADF. In logs, do you have any other errors related to "bad IP addresses" or "Bad file descriptors"? On...
  19. AYamshanov

    Input Log browser started causing high load

    Thank you for the feedback! It seems an additional load is appearing because of the new feature called Track Email Delivery (https://docs.plesk.com/release-notes/obsidian/change-log/#log-browser-1.8.0). To decrease load during the search and increase the speed of the search itself, the extension...
  20. AYamshanov

    Hard Disk Usage shows 6x loop partitions

    Hi @Daveo, Thank you for the feedback! We never considered this a bug, since the system contains such virtual disks. However, this behavior can be misleading. We already made some improvements to not show such non-physical disks in Plesk. These improvements will be available in the next Plesk...
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