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    Question IP of Plesk thumbnails service

    Please see https://support.plesk.com/hc/en-us/articles/13302778306199-What-is-Plesk-Screenshot-Service The access logs show several IP addresses as sources for such requests. But all have the same User-Agent "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"
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    Question PHP interpreter has no PHP 7.0

    It takes some time to install the PHP versions. Do you have the handlers in Tools & Settings > General settings: PHP settings? Once you do, you should also be able to see the alt-php settings in the website PHP settings.
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    Question PHP interpreter has no PHP 7.0

    Go to the extension settings and check the Hardened PHP section:
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    Question PHP interpreter has no PHP 7.0

    Try to install the extension from the extension catalog: The ``SELinux support`` part is optional, only if you are using it. Those instructions don't apply to you. Unfortunately, I can't provide any advice on how to purchase the license without PayPal or a Card. Perhaps reach out to your...
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    Question PHP interpreter has no PHP 7.0

    After the installation, do you have the Imunify360 button in Plesk? Where did you get the Yum command from? You don't have yum on Debian.
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    Question PHP interpreter has no PHP 7.0

    The old Imunify extension was retired. There is only Imunif360 now. Depending on the license that you activate, you have Imunify360 with only ImunifyAV+ or the full Imunify360. If you have only 1 user in Plesk, the admin user and no Customer or Resellers, you can buy the ``SINGLE USER``...
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    Issue Plesk SSL and Domain inaccessibility problem

    I'm not familiar with the OVH DDoS protection, but since you can't access the website while the protection is enabled, it looks like the IP address is blocked in the DDoS protection system. Can you mtr to the server while the DDoS protection is enabled? How is the mtr looking when the DDoS...
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    Question PHP interpreter has no PHP 7.0

    We are using Imunify360 on a lot of servers without any issues. What issues did you encounter?
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    Question PHP interpreter has no PHP 7.0

    For Debian 12, yes, it's the only way to get PHP 7.0.
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    Question PHP interpreter has no PHP 7.0

    Hi, PHP versions older than 7.4 are not available on Debian 12. https://support.plesk.com/hc/en-us/articles/19390297265687-Does-Plesk-support-Debian-12 However, you can get an Imunif360 license and install alt-PHP 7.0. There is support for alt-php in Debian 12.
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    Issue Plesk SSL and Domain inaccessibility problem

    Hi, How does your hosting provider handle DDoS attacks? Do they filter the "bad" traffic or null route the DDoS target? An actual domain name would be very useful in debugging/understanding the situation. You can send it in a private conversation if you want.
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    Question Problem reception email from plesk to gsuite

    Hi, Is domain.net, that uses gsuite, hosted on the same Plesk server? Is the mail service disabled for incoming for domain.net? You can't combine domain.net MX on GSuite and Plesk. You can use only one of them.
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    Question Which current Linux version with MySQL 5.7 is supported by Plesk?

    MySQL 5.7 reached extended support end of life 1 year and 4 months ago (31 Oct 2023). Why would you deploy it on an existing/new system? According to System Requirements for Plesk Obsidian MySQL 5.7 is still supported for the mail database server and for remote database servers. If you need...
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    Issue Mail queue very slow with 10 min delay

    Spamassassin was stopped. Perhaps restarted. Check /var/log/plesk/modules/monit if it was restarted by Plesk Watchdog. Spassassin logs are in /var/log/maillog. Check if Spamassassin was killed by OOM events. grep -iE "OOM|kill" /var/log/messages
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    Issue Mail queue very slow with 10 min delay

    Interesting. Check what you have, if anything, after the last line with the queueId at 17:41 grep "20 Mar 17:41" /var/log/maillog
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    Issue Mail queue very slow with 10 min delay

    Is graylisting enabled?
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    Issue Broken table dns_recs: Corrupt

    Try to run the sql queries from the CLI. Access the server via SSH, as root, and run plesk db Afterwards paste the sql queries to alter the indexes.
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    Resolved Port 25 blocked despite firewalls explicitly open

    Can you share all your firewall rules? iptables -S iptables -t nat -S
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    Resolved Port 25 blocked despite firewalls explicitly open

    213.165.88.236 is blocking your IP address. I was able to telnet to 213.165.88.236:25. Or, you might have a drop policy on the OUTPUT chain without an accept rule: iptables -S OUTPUT -P OUTPUT DROP -A OUTPUT -m state --state RELATED,ESTABLISHED -j ACCEPT -A OUTPUT -p tcp -m tcp ! --tcp-flags...
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    Resolved Port 25 blocked despite firewalls explicitly open

    Try to telnet to the remote server from your Plesk server: telnet mail.targetdomain 25 Do you have IPv6 on your server and a PTR for your IPv6 address? Can you mtr mail.targetdomain?
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