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Hi, Just buy a new license and install it when you open Plesk.

Yes. Plesk support is available 24/7.

The error indicates you no longer have the Plesk (psa) database in the MariaDB database service. Do you have any folders in /var/lib/mysql? In order to restore psa and other Plesk databases, please see...

Not that I'm aware of. You can provide access to Plesk for the email user (email address and email password). This way the email user can manage the spam settings.

Hi, https://hostname:8443 and https://ip.addresss:8443 should work out of the box, without any changes. Ports 8443 and 8880 are used by the Plesk services and have nothing to do with the webserver that uses ports 443 and 80.

Hi, The extension catalog and application catalog are 2 distinct things. The application catalog is the 1-click installer for various web applications, like WordPress, Drupal, etc. The migration has to be performed by the admin user or additional admin users. The reseller can have...

Hi, Only the admin user or additional admin accounts will be able to use the Plesk Migrator. The reseller can backup the subscription on the source, download it (setting a password) and import it onto your server. You can add the source server to the Plesk Migrator and migrate the...

I'm sorry but I don't understand your questions. Can you please reformulate?

Hi, You have zstd on the server. Upload the zstd file to the server and via SSH run zstd -d backup_sqldump_2502230004_2503010004.tzst. You will have the decompressed SQL dump which you can import via SSH or download it and import it using PHPMyAdmin or the Plesk database options.

What do you have in mind when you say external platforms? The Sitejet Plesk extension facilitates access to the Sitejet platform where you build your website. When ready you can publish the websites on your Plesk hosted websites. It downloads the website project and deploys it for you.

Your database service was killed by OOM events which were triggered because processes on your server tried to allocate more RAM than available. I would recommend adjusting the OOM score of the MariaDB service and getting more RAM on your server.

Hi, Check the panel.log at the time of the first action. It should contain information regarding what went wrong. The button and CLI command do the same thing. You can also check the syslog regarding bind errors after the Reread IPs button was pushed. In order to be able to use new IP...

What do you have in that file? If it exists, back it up and replace the content with: cat /usr/local/psa/admin/conf/task-manager.yml # Copyright 1999-2024. WebPros International GmbH. All rights reserved. concurrency: limits: # Maximum number of concurrent tasks # This limit will not...

What do you have in the error log when you try to access the website?

Hi, Do you pass your website via a CDN like Cloudflare? In that case, your server Firewall will see only Cloudflare IP addresses. If you don't use a CDN, then perhaps the firewall didn't get applied because of the long time needed to load all the IP addresses in the IP lists.

Please have a look at Resolved - Domain (SSH) user can see other directories

Can you restart the server? Was it recently restarted?

You might have bind mounts on the system which cause du and df to count twice the same used disk space. Try: du -xcsh /* 2>/dev/null | grep G to see actual used disk space What do you have mounted? mount | grep -vE "tmpfs|tracefs|rpc_pipefs|binfmt_misc|sys|boot|proc|dev/pts|mqueue|hugepages"...

You get 2 instances because you have the entire WordPress or just parts of it in the document root and in some other folder (in the document root or in the webspace). WordPress Toolkit will scan all the folders for wp-config.php (this is my assumption) and will show in the interface all the...

Hi, Simply detach the WordPress installs you don't want to manage via WordPress Toolkit. Click on ...Mehr Why don't you want the WordPress install to be manageable via WordPress Toolkit?