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Hi, juanma@***dec.es is a Google Workspace email address? Domains that use Google Workspace hosted email addresses or other 3rd party mail services must have the mail service Disabled for incoming or Not configured (removes existing email addresses and server stored emails). The log entry...

Check the tasks in Tools & Settings. You might need to remove those 2 long running tasks from the psa database.

/var/log/plesk-roundcube/errors should contain only PHP errors: /usr/share/psa-roundcube/config/php.ini.tpl:display_errors = Off /usr/share/psa-roundcube/config/php.ini.tpl:log_errors = On /usr/share/psa-roundcube/config/php.ini.tpl:error_log = "/var/log/plesk-roundcube/errors" You can try to...

By default all additional FTP users can connect only via FTP and FTPS (on port 21). They have /bin/false shell which is not a valid shell for SSH or SFTP access (on port 22). You can grant access using SSH-Keys and the system user. This will grant access to the developer to the entire webspace...

Try to reinstall Roundcube by removing it from Plesk Installer. Afterwards, install it back from Plesk Installer.

The screenshot shows the entire server disk usage, not just the disk usage of your website. Furthermore, the disk usage is not in /opt/psa. /opt/psa is just an import folder on that disk. Since this shows the entire server disk usage, including newly received emails, new data stored in the...

Can you share a screenshot of the statistics you are seeing in Plesk?

Thank you. Use the following to update the resolvers for your public interface. systemd-resolve --interface ens6 --set-dns 127.0.0.1 Afterwards please check resolvectl --status before and after a service restart systemctl restart systemd-resolved.service.

OK Is the output of du -sh /var/www/vhosts/technightowl.live around the same value displayed in the Plesk statistics? Can you share the Plesk statistics and the output of the du command?

Yes. Can you also share the full path with us?

Hi, Please check the Rouncube error log in /var/log/plesk-roundcube/errors. For additional information about Rouncube in Plesk please see https://support.plesk.com/hc/en-us/articles/12377744787991-Plesk-for-Linux-services-logs-and-configuration-files#roundcube Roundcube uses the global Apache...

Can you share the statistics shown in Plesk and the output of the following commands? HTTPD_VHOSTS_D=$(grep HTTPD_VHOSTS_D /etc/psa/psa.conf | awk '{print $NF}') du -sh $HTTPD_VHOSTS_D/WebspaceName

Can you please confirm what issue you are encountering? If your system can't resolve domain names, please check the status of /etc/resolv.conf: cd /etc/ ls -l --color=auto resolv.conf If you see something like this: If it's displayed in red or /run/systemd/resolve/resolv.conf doesn't exist...

Thank you for the warm welcome and for this privilege.

Hi, According to https://support.plesk.com/hc/en-us/articles/18424587497751-Is-Plesk-on-Windows-Server-2012-supported , you are using the latest version for Windows Server 2012. Windows Server 2012 support has reached end of life on October 10th 2023. You need to upgrade your Windows Server or...

Where do you check the used disk space? The value shown in Plesk is not calculated on the spot. It's the value the website used when the daily maintenance task was executed.

Hi, How were the files removed? Via the file manager in Plesk? If this is true, check the Recycle Bin (.trash folder in the webspace).

The migration to a new server is always a possibility. Plesk Migration Manager is easy to use. If your provider can do an IP swap it will be even faster because you won't need to do DNS changes.

Hi, That package is not available for CentOS 7. The only available package is: http://autoinstall.plesk.com/pool/PSA_18.0.66_16056/extras-rpm-CentOS-7-x86_64/opt/fail2ban/fail2ban-1.1.0-2.centos.7+p18.0.64.0+t240802.1501.noarch.rpm You should elevate CentOS7 to AlmaLinux 8 as soon as...

Hi, It looks like you are missing an IPv6 address. Run the following command to list the Plesk known IP addresses. plesk bin ipmanage -l The run the following to list all configured IP addresses: ip addr sh | grep inet If you have some other IPv6 address, you will have to swap the old one...