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  1. R

    Issue Urgent :( open_basedir problem

    Symlinks will work only if "Restrict the ability to follow symbolic links" is disabled. Mounts will also work but you need to make sure mounts are recreated after reboots via /etc/fstab or even autofs. However, the simplest and most portable way is to have both websites in the same...
  2. R

    Issue TTFB increase from 0,2s to 1,8s within hour

    Hi, How is php run, FastCGI or PHP-FPM? Proxy mode enabled?
  3. R

    Issue Urgent :( open_basedir problem

    While open_basedir is set correctly, you might be running into Linux filesystem restrictions. Plesk folder structure and permissions prevent PHP access between subscriptions/webspaces (/var/www/vhosts/(subscription/webspace name)). You can do a chmod 711 on /var/www/vhosts/domain2 and on...
  4. R

    Issue Apache web server template error

    Do you have custom templates set for Plesk vhosts? You can try to disable the "Restrict the ability to follow symbolic links" from Apache & nginx.
  5. R

    Resolved Email Issues upon Reboot

    Is the service enabled? # systemctl status dovecot ● dovecot.service - Dovecot IMAP/POP3 email server Loaded: loaded (/etc/systemd/system/dovecot.service; >>>>enabled<<<<; vendor preset: enabled) Active: active (running) since Mon 2024-09-30 20:02:01 EEST; 2 months 4 days ago Main...
  6. R

    Question Limit access by ip to Plesk

    Go to Tools & Settings > Firewall. Click on the Plesk administrative interface rule and set it to be allowed from specific IP addresses. Do the same for the Plesk installer rule. Last step, apply the change. These are only INPUT rules. Plesk updates are not affected.
  7. R

    Question How is the server.conf file generated?

    Keep in mind that you should compare the default and custom templates every few Plesk upgrades because new features might be introduced and not be available with your custom templates.
  8. R

    Question How is the server.conf file generated?

    You can also use the WebServer Hook to dynamically add directives to Nginx/Apache virtual hosts when they are generated by Plesk. I think you can also use the Additional Nginx directives sections to load rate-limit zones.
  9. R

    Question Getting X-Forwarded-For IP address from behind a nginx proxy server

    On the Nginx server, in the location block that forwards to the Plesk server you need the following headers sent to the Plesk server: proxy_set_header X-Real-IP $remote_addr; proxy_set_header X-Host $http_host; proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for; proxy_set_header...
  10. R

    Issue Plesk is not detecting new extension updates

    If you go to Extensions > Updates > Check Now, do you get the same version/update to the latest extension version?
  11. R

    Issue 403 Error Nginx TLS/SSL

    plesk.iamalive.store is passed trough Cloudflare and they usually use several IP addresses to send requests to the origin server. Plesk, by default, doesn't accept IP address changes during a session. That is why you get logged out and sent back to the login page. Go to...
  12. R

    Resolved Upgrading MariaDB on New AlmaLinux Server

    https://mariadb.com/kb/en/mariadb-package-repository-setup-and-usage/ curl -LsS https://r.mariadb.com/downloads/mariadb_repo_setup | sudo bash -s -- --mariadb-server-version=mariadb-10.6 --skip-maxscale
  13. R

    Resolved Upgrading MariaDB on New AlmaLinux Server

    This should help you. However, I always upgraded via SSH. Add the desired MariaDB repository, yum update Maria DB*, then MYSQL_PWD="$(cat /etc/psa/.psa.shadow)" && mysql_upgrade -uadmin
  14. R

    Resolved Upgrading MariaDB on New AlmaLinux Server

    Upgrade to MariaDB 10.6 on the new server. It is the longest supported MariaDB version.
  15. R

    Issue 403 Error Nginx TLS/SSL

    403 on robots.txt. Check the mod security log, since the Nginx error log doesn't have any entries. I would also set up mod_realip in nginx so that the real visitor IP gets logged: Module ngx_http_realip_module
  16. R

    Issue Plesk is not detecting new extension updates

    Extension updates are controlled from the extension catalog URL set in panel.ini. Furthermore, extensions might not be available on older Plesk or OS versions. You can curl the Plesk extension catalog on each server to see what versions are returned for both your servers. The output will be...
  17. R

    Question Problem with Backup/Restore during Linux-update

    Interesting. You might be facing this issue: https://support.plesk.com/hc/en-us/articles/12376955103511-Migration-to-another-Plesk-server-fails-Unable-to-restore-DNS-zone-from-a-backup-Incorrect-DNS-record-values-were-specified-example-com-IN-Record-Type-example-com-ttl-0
  18. R

    Question Problem with Backup/Restore during Linux-update

    So, on the new server adding a new temporary domain doesn't have the DNS settings? How did you install the DNS service?
  19. R

    Issue 403 Error Nginx TLS/SSL

    Any security plugin like Wordfence or security application like modSecurity or Imunify360?
  20. R

    Issue 403 Error Nginx TLS/SSL

    Check at the exact date and time in the error log. Checking the log file directly might be easier. The log entry will not say 403. It will say something else, why do you get a 403.
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