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  1. Bitpalast

    Issue ERROR: Dr.Web Updater: failed to download files ! return code 105

    You are right. It's not resolved. I changed the status back to "issue". We are seeing the issue here on many servers, too, since months. It is thinkable that it is a banned subnet or several banned subnets that Hetzner is using for their dedicated servers. It would be nice if Plesk could ask the...
  2. Bitpalast

    Restore of customers/subscriptions/domains/databases fails if the customer or the subscription was disabled during backup

    I think the issue is caused because on that test server we are running MariaDB 10.11.7. According to to MariaDB Dump File Compatibility Change - MariaDB.org 10.11.7 is just one minor version short of the compatibility upgrade 10.11.8 from whereon the dump program recognizes the /*M!999999\-...
  3. Bitpalast

    Restore of customers/subscriptions/domains/databases fails if the customer or the subscription was disabled during backup

    Just for reference: https://mariadb.org/mariadb-dump-file-compatibility-change/ https://reidburke.com/updates/2024/12/mariadb-sandbox-mode/ It seems to have something to do with that. I'll try to reproduce it here on a test system once I find the time for it.
  4. Bitpalast

    Restore of customers/subscriptions/domains/databases fails if the customer or the subscription was disabled during backup

    Username: TITLE Restore of customers/subscriptions/domains/databases fails if the customer or the subscription was disabled during backup PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Obsidian 18.0.70 #3 and 18.0.71 #1 Alma 8 MariaDB 10.11 PROBLEM DESCRIPTION When a disabled...
  5. Bitpalast

    Resolved php8.3-fpm error since July 18th, 2025

    In your log, do you see more details on what error is actually logged? The Plesk error message is only a summary at the end of the update routine if something went wrong. The real error message must be shown in the log above. It's not shown in your excerpt though.
  6. Bitpalast

    Question How can I tell what type of RAM I need for the six websites on my server?

    No, I meant the free command on the Linux console when your server is under heavy load. Anyway, according to the Graphana charts, you can reduce your RAM to 3/4 of your current setup. Example: If your system has 4 GB RAM, you could reduce to 3 GB, but not less. If you reduce it by more than 25%...
  7. Bitpalast

    Question How can I tell what type of RAM I need for the six websites on my server?

    When your websites are in full swing, what is the output of # free on your console?
  8. Bitpalast

    Resolved 421 Misdirected Request

    Is this an Ubuntu-only issue?
  9. Bitpalast

    Issue Plesk not updating

    In that case it is probably best to open a support ticket with Plesk. They might be able to fix the issue for you. https://support.plesk.com/hc/en-us/articles/12388090147095-How-to-get-support-directly-from-Plesk
  10. Bitpalast

    Question Details on http/3 activation and impact of that procedure on web server configuration files

    On an Alma 8 test server that was updated to 18.0.71 I was hoping that I could activate http/3 on a per-domain basis as suggested in the change log. But it seems that the checkbox for it only appears after plesk bin http3_pref --enable -nginx was run on the console. However, that command applies...
  11. Bitpalast

    Resolved Does anyone have a clue how to resolve this?

    It will work without the index, but accessing a table without a proper index also results in full tables scans whenever a SELECT query is brought against the table. I advise to re-create the index as it was supposed to be. This will greatly reduce the number of datasets that need to be read upon...
  12. Bitpalast

    Issue ERROR: Dr.Web Updater: failed to download files ! return code 105

    I am experiencing daily (nightly) messages that DrWeb didn't update, too. And they are on several severs. No license issues here.
  13. Bitpalast

    Input Spamhaus (e)DROP Script for iptables

    Not sure about that, because nothing can be faster as banning an IP via iptables (or even better: ipsets). Because there, incoming packets will be filtered by the kernel with minimal effort. When you first allow the traffic in and, then handle it by a service on the system, you already have a...
  14. Bitpalast

    Resolved ODBC Connection to MariaDB on Windows PC fails

    It's thinkable that the skip-network=0 entry helps, because the directive controls whether MySQL disables TCP/IP networking: skip-networking=1 → Disables TCP/IP networking (no network connections allowed, only local socket). skip-networking=0 → Enables TCP/IP networking (network...
  15. Bitpalast

    Question Plesk backend often not accessible when installing updates manually

    It's all possible, but it is unlikely that nothing is logged for it.
  16. Bitpalast

    Issue website downloads index.php instead of showing it

    But that will be the problem, because when you set the document root to /shop.solsweb.nl/httpdocs/pub, you'll end up in /shop.solsweb.nl/httpdocs/pub/pub (which is missing and will result in a 404 not found) - if the .htaccess file is lcoated in shop.solsweb.nl/httpdocs. So from what I've...
  17. Bitpalast

    Issue website downloads index.php instead of showing it

    Do you have an .htaccess file in place either in your FTP root directory (the /var/www/vhosts/<your domain>/ directory) or your document root directory? Have you tried to remove it temporarily and test whether index.php is addressed correctly without .htaccess file? I also have doubts how the...
  18. Bitpalast

    Issue website downloads index.php instead of showing it

    Are you using proxy mode or not?
  19. Bitpalast

    Question Plesk backend often not accessible when installing updates manually

    The missing socket means that the service isn't running. But that is expected as it is not running. You should find the cause why it is not running. Normally before that situation occurs, another error is logged, telling you WHY the service cannot be started or why it stopped. Have you...
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