Search results

Username: TITLE WP Toolkit Restore function throws cosmetic errors when proc_open/proc_close are disabled in PHP PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE 18.0.70 #2 Alma PROBLEM DESCRIPTION When proc_open/proc_close PHP functions are disabled, the WP Toolkit "restore"...

Yep, let's check that first. It's likely a load issue as you already figured out. But it might not be the dumps. The dump process could drive CPU usage up by about one single core. It could be a a disk I/O issue that slows the system down. But it could also be data compression, which has a...

c) Remove backup schedule dataset from table "psa.BackupsScheduled"

A web server 500 error that is caused by a database dump is quite unlikely. What is the exact error message that is logged along with the 500 error code? Also, MySQL dumps should not impact regular database operations at all, because they are only read operations. Is it really a 500 error? Or...

@zvangi That's a different issue. Why not open your own thread for it? Also, the reason of the failure is already mentioned in the error message.

During the past few weeks, the issue only occured for a file ai-bolt.*, but not for the other Imunify files. However, the files you show in your list are the ones that have shown up here frequently before. Let's wait a bit longer. Maybe there are simply no updates at this time.

It doesn't matter. The issue is probably not caused by Plesk.

I think that on one server we might have caught a real hardware error with the PCIe interface on the RAID controller. But: We still saw this on two other machines lately. On one of them it might have been caused by too many processes, but we'll still need to see what will happen on that machine...

I think the problem is caused by missing OCSP server validation as described here: Issue - Potential issue with OCSP stapling

Not really. One problem is that when the servers are unresponsive yet the webserver for some reason might still want to address them, on systems with many websites an Nginx reload or restart will hang and eventually run into a timeout. In other words: The web server might not restart. This was a...

Thank you for the link! Very interesting. So it seems we've been very lucky that the web servers did not start hanging due to an impossible OCSP verification process as the verification servers went offline? Plesk should consider to update the extension and to remove the OCSP option from it.

On # nginx -t we are seeing lots of these lately: nginx: [warn] "ssl_stapling" ignored, no OCSP responder URL in the certificate "/usr/local/psa/var/certificates/scftPr4m0" It means that the web server is configured to use OCSP stapling, but the SSL/TLS certificate used does not include an OCSP...

Username: TITLE ImunifyAV files frequently in update list while in reality the updates have been auto-installed PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE 18.0.69 #3 Alma 8 and 9 PROBLEM DESCRIPTION Since the new Imunify extension replaced the old, Imunify files are very...

We are seeing an increasing number of random server crashes on Alma 8 and 9 systems since about April 2025. It seems that the load on servers strongly increases within seconds so that the system becomes unresponsive. However, there is no traffic increase seen, no suspicious log entries, just...

MariaDB will occupy up to so many GB as you grant it in my.cnf for the innodb_buffer_pool_size variable. Once it comes close to the limit, it will clear some RAM to reuse it for new data. So if you lower the value to for example 2 GB you should see usage limited to no more than 2 GB. However...

I could imagine it is an incomplete Fail2Ban installation or an installation that was done without (outside of) Plesk. As Plesk says that Jails are missing, they are either located in a wrong path or they are indeed simply missing, because they naturally could not be installed if Fail2Ban was...

/opt/drweb/update.pl worked without issues and returned Dr.Web update details: Update server: http://update.geo.drweb.com/plesk/1100/unix Update has begun at Tue Apr 22 22:21:45 2025 Update has finished at Tue Apr 22 22:21:48 2025 Following files have been updated...

What's the problem with updates.drweb.com? For weeks we've been getting frequent update errors. Yet the server itself is online, but it responds with a 503 error. Example: Email message: /etc/cron.daily/drweb-update: ERROR: Dr.Web Updater: failed to download files ! On the console...

Maybe. But if the infected files are all in the same webspace subscription, it is more likely that a process in that subscription is causing the problem. We've only ever seen it this way here. Unless a user would have disabled chrooting. So maybe removing and recreating the subscription will fix...

This is for sure a hacked server or hacked website. If other scripts reside in the same webspace subscription, they are probably infected with malware that scans the directory tree and writes itself (or some other malicious code) into the files that it finds that are suitable for infection but...