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  1. Bitpalast

    Issue Autoloaded options

    None! What you see there are options entered by either Wordpress or plugins or a theme. Removing any of them will probably damage the website. Instead, check how many plugins you are using and reduce the number of plugins.
  2. Bitpalast

    Issue Rotation of access_ssl_log.webstat can be done, but previous access_ssl_log.webstat is restored on next day

    Example: /var/www/vhosts/system/<domainname>/logs has -rw-r--r--. 1 root root 0 Mar 28 05:10 access_ssl_log.webstat /var/www/vhosts/<domainname>/logs has -rw-r--r--. 1 root root 21901421 Mar 28 03:31 access_ssl_log.webstat However, when I rotate...
  3. Bitpalast

    Issue Rotation of access_ssl_log.webstat can be done, but previous access_ssl_log.webstat is restored on next day

    In a subscription /logs/access_ssl_log.webstat has grown to a large size where the nightly AWStats maintenance starts hanging. The only solution we could find was to remove the access_ssl_log.webstat file so that further processing by AWStats is done with a much smaller file. As AWStats stores...
  4. Bitpalast

    Issue Fail2ban: Ip addresses are not blocked by Recidive

    Another cause for this could be that the plesk-postfix jail is configured to look too far into the past. It will then find and ban IPs from the past that are long blocked by the recidive jail (= it might not ban actually new attempts to attack the server, but old attempts, because these still...
  5. Bitpalast

    Issue Fail2ban: Ip addresses are not blocked by Recidive

    It does work like this, but once the address is banned, no further login attempts should be logged by the plesk-postfix jail, because the recidive ban should prohibit access to the server for that IP address. If it is listed in the recidive jail, but not actually banning the IP, something is...
  6. Bitpalast

    Input Enormous price increases yet again for 2025

    No, there are just some individuals who have complained about Plesk pricing for years on this forum and other places. Plesk is the Porsche 911 among control panels. If you want to drive a Lada Riva or a Dacia 1310 instead of the Porsche 911 then Plesk is not for you. But if you want to be on a...
  7. Bitpalast

    Resolved How can I remove extensions from putty during the Plesk installation?

    @Sebahat.hadzhi What's the "I" for in the selection? I've never seen it before. It probably means "install" or "is installed", but why can't it be changed?
  8. Bitpalast

    Resolved How can I remove extensions from putty during the Plesk installation?

    Here are some screenshot examples for it: https://docs.plesk.com/en-US/obsidian/deployment-guide/plesk-installation-and-upgrade-on-single-server/installing-plesk-using-installer-console/installing-plesk-for-linux-using-installer-console.76445/
  9. Bitpalast

    Resolved How can I remove extensions from putty during the Plesk installation?

    Normally, underneath the list of components there are instructions how to select or deselect them.
  10. Bitpalast

    Issue Remote FTP Backup fails

    I believe this should be examined in detail by Plesk support, because it could be a bug with SSL versions or cipher lengths. In such cases, it is always helpful to submit a ticket to Plesk support. https://support.plesk.com/hc/en-us/articles/12388090147095-How-to-get-support-directly-from-Plesk
  11. Bitpalast

    Issue Remote FTP Backup fails

    Does this also occur when you disable the FTPS option in the backup settings?
  12. Bitpalast

    Issue Remote FTP Backup fails

    What is the error message?
  13. Bitpalast

    Issue Fail2Ban Error

    What's the output of iptables --list -n | grep "Chain f2b-plesk-permanent-ban"?
  14. Bitpalast

    Issue Fail2Ban Error

    Did you remove Fail2Ban and reinstall it through the Plesk installer?
  15. Bitpalast

    Question Why does Plesk always cancel the installation?

    # wget http://autoinstall.plesk.com/plesk-installer # chmod +x plesk-installer # ./plesk-installer
  16. Bitpalast

    Question Why does Plesk always cancel the installation?

    Do not install the Let's Encrypt extension upon installation. When you run ./plesk-installer you can configure what you want to install. It's really self explanatory. What way did you go to install Plesk instead?
  17. Bitpalast

    Question PHP-FPM served by Nginx vs. Apache (again)

    "Proxy mode" means that Nginx is a front end web server that handles all static requests but passes all dynamic requests to Apache as a backend. If you disable proxy mode, all requests are handled by Nginx only. Nginx does not honor .htaccess files. To apply .htaccess rules to Nginx, they must...
  18. Bitpalast

    Question Why does Plesk always cancel the installation?

    This is a rather strange issue, because the "Let's Encrypt" extension should not be offered for installation at all as it was replaced by the SSLIt extension...
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