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  1. ChristophRo

    Question backup incremental size

    Mail data gets backuped incremental as well, I don't know why the notes state otherwise. Maybe this comes from a time when Plesk used the mbox format (but did they really ever do so?) for storing emails on the server?
  2. ChristophRo

    Question How to configure a single php-fpm pool per subscription

    If it's only for one/few subscription, you could also: 1) disable PHP for all domain/subdomains but one of that subscription in the Plesk panel 2) use the "Additional Apache directives" on the other domain/subdomains to add PHP back and "link" it to the FPM pool of the "primary" domain, i.e...
  3. ChristophRo

    Question How to configure a single php-fpm pool per subscription

    No, this is not possible. Every domain/subdomain does use it's own fpm pool, regardless of using dedicated PHP-FPM handler or not.
  4. ChristophRo

    Issue Keep nginx from binding to specific IPs

    Install the Panel.ini Editor Extension to make these changes. You also need to rebuild the nginx configuration files after "blacklisting" these IPs (you can use the "Webserver Configurations Troubleshooter" Extension for that)
  5. ChristophRo

    Resolved Plesk Obsidian and PHP 8 compatibility

    You guys really! overestimate the risk of using older and no longer supported PHP versions. In my opinion, running the Plesk Panel software with an old PHP version poses virtually zero risk factors. I can somewhat get behind the idea of not offering outdated PHP versions for customers/websites...
  6. ChristophRo

    Resolved High CPU and terrible performance with Wordpress sites with PHP 7.4.33

    Did you guys have the xDebug module for PHP active? If yes, does the PHP7.4.33 performance revert back to normal, if you disable it?
  7. ChristophRo

    Resolved Migration from Debian 9 to 11.5 massive problems, warnings and errors

    1) get a fully featured trial license for migration: https://support.plesk.com/hc/en-us/articles/7931600293266-How-to-get-Plesk-Web-Host-edition-trial-license-for-migration 2) install webalizer component for Plesk or ignore this warning (if you want to use/have AWstats only...like we do) 3)...
  8. ChristophRo

    Issue dovecot / roundcube sieve hack

    Just to document here in case anyone else if ever looking for the possibility to disable the redirect/copy to option in Roundcube. I was looking into that, because these sieve redirects circumvent the SRS filter of Plesk and thus will cause SPF troubles. in...
  9. ChristophRo

    Issue Email forwarding not working

    The web application firewall has nothing to do with your problem. Plesk does also not block outgoing ports (and surely not 25), so I assume that your hosting provider does block it. Most likely it's their default policy to prevent spam outbreaks from poorly maintained servers in their network...
  10. ChristophRo

    Resolved inode Full100%

    The (default) PHP session lifetime (session.gc_maxlifetime) is 1440 minutes. So you can safely remove all files from within /var/lib/php/session that are older than one day, as older ones are invalid and no longer used by PHP anyway.
  11. ChristophRo

    Resolved inode Full100%

    you cannot increase the number of inodes on an existing volume, so there are three options 1) delete some files/directories 2a) backup your data 2b) delete disk/volume 2c) create new and bigger (automatically provides more inodes) disk or format partition with appropriate options to support...
  12. ChristophRo

    Question Free trial license cutted down to Web Admin SE Edition?

    For our last server migration I've sent a support request to Plesk licensing and they provided us with a four week full-featured trial license. Yeah, requires a "manual" intervention to get the same result (well, a bit more in our case, as 4 weeks came in quite handy) as we had out the box...
  13. ChristophRo

    Resolved Changing domain vhost port for Apache and nginx in Plesk

    this cannot be done well, if I think a bit outside the box.... you could create an "Event Handler" in Plesk, that fires on domain updates and executes a shell script that does use something like awk/sed to search and replace the ports in the nginx and apache2 config file of this specific...
  14. ChristophRo

    Issue individual domain can't use HTTPS for webmail if webmail.forceHttp=true

    Plesk should abandon this stupid "webmail.forceHttp=true" switch and un-bundle the automatic http --> https redirect for webmail, from the webhosting settings. Then either create a separate "Permanent SEO-safe 301 redirect from HTTP to HTTPS" checkbox for the webmail or just simply make the...
  15. ChristophRo

    Issue please fix conflict with each other: MSMTP (relay only), Dovecot

    The "solution" was already posted in this thread, but you seem to not understand it (or ignore it) It is technically not possible to install/use the MSMTP service, if you have a POP3/IMAP server (dovecot or courier) installed. If you want to use MSMTP, you need to remove the POP3/IMAP service...
  16. ChristophRo

    Issue please fix conflict with each other: MSMTP (relay only), Dovecot

    If you click "next" on this step it will check the dependencies and tell you as well that you cannot install install MSMTP if you want to keep Dovecot
  17. ChristophRo

    Question did not encrypt this message - gmail

    What is your TLS versions and ciphers preset configured at? Depending on the destination domain of these emails, TLS/SSL encryption may not work if configured to "modern" or even "intermediate" And if you don't have the postfix smtp_tls_security_level set to may, it can also not fall back to...
  18. ChristophRo

    Question Let's Encrypt fail over IPv6

    directly from your nameservers (hosting.servidor-nombres.com & web2.servidor-nombres.com) of this domain
  19. ChristophRo

    Question Let's Encrypt fail over IPv6

    You have a firewall and dns (your two nameservers have different config for this domain) and/or ip configuration problem I randomly get "2001:41d0:701:1000::14cb" or "2001:41d0:203:4b76::" as the AAAA record for aceval.eu, depending on the nameserver I ask. And on both IPv6 addresses your...
  20. ChristophRo

    Issue Outlook error 0x800ccc1a after "synching" TLS cyphers

    "lowering" the TLS level helps circumvent the problem, because it allows the client to fall back to a different (normally "less" secure) cipher. Microsoft seems to have broken something with cipher suites on this update and TLS connections using these ciphers will fail. If the server does not...
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