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  1. ChristophRo

    Resolved Switch Server OS

    a) ignore the systemd message, will no affect you (yes, apache2 modules may no longer be available on new/different servers, but that only happens to more or less completely irrelevant ones) b) seems like you have configured a password protected directory with no name? on the source server and...
  2. ChristophRo

    Question Struggling to calculate pm.max_children and share between sites

    For troubleshooting purposes I can also recommend enabling the fpm status dashboard. This often allows for easy identification of abusive PHP requests and also gives a good overview on what is really running at the time. In order to do so, you need to: a) add the following lines into...
  3. ChristophRo

    Question Store mail data in S3

    Yes, you can mount an s3 bucket on Ubuntu with s3fs and move the mail folders there. Performance of an object storage like s3 is obviously magnitudes slower than regular block storage. Depending on your use case, this may be noticeable or not. Just keep in mind, that Amazon s3 is not only...
  4. ChristophRo

    Issue 2 Plesk servers, 1 domain.

    You can use the panel.ini Editor to change the mailserver names that Plesk uses for these autodiscover services and info/help pages. Assuming that the DNS record for mail.DOMAIN.TLD points to the server used for email, you would need to add the following lines: [mail]...
  5. ChristophRo

    Question Creating SSL Certificate using Let's Encrypt for mail-only domain

    We started to use acme.sh for issuing wildcard certificates in such cases If DNS for the domain runs on your Plesk server or any of the ~150 supported DNS servers (see dnsapi · acmesh-official/acme.sh Wiki) the creation and renewal of the certificate will work fully automated and does require...
  6. ChristophRo

    Question High disk usage in domain

    which directory did you check? I believe that Plesk uses /var/www/vhosts/system/domain.tld/logs/ and not /var/www/vhosts/domain.tld/logs/ for calculating the space usage normally it's the same, as the files in these two directories are hardlinked, but if you for example manually delete stuff in...
  7. ChristophRo

    Issue "VirusTotal Website Check" – too many requests for free API key, but why?

    This extension does send over all potential malicious files (.php, .js, .css and more) of a website to VirusTotal, so you'll get many requests per site and not just one
  8. ChristophRo

    Issue Force Let'sEncrypt extension to use DNS-01 authentication when issuing a new certificate

    So, two years later and still no solution? We see so many customers switching to Wix (and similar) for their website but still want to use our service for email. But good luck with that, as they can no longer use it in a secure way* and it causes so many headaches on our and the customers...
  9. ChristophRo

    Question LetsEncrypt certificate for mail.domain.tld

    No, it is not possible. Plesk and it's LetsEncrypt support becomes borderline useless, if you don't run the DNS AND WEB service for a domain on the Plesk server. There is also no way to issue a wildcard cert and securing the mail parts of a domain, if the website points to an external server.
  10. ChristophRo

    Question Strategy for full-disk backups

    For full server backups I'd recommend to not use rsync but a tool/software like the free Veeam Agent for Linux or Acronis Image Backup.
  11. ChristophRo

    Question PHP 7.4 EOL and Plesk Support after that?

    go over to DEB.SURY.ORG and use their repository for PHP 7.4, once Plesk stops providing updates. Sure, there is no guarantee on how long they will support PHP 7.4, but as they still provide security updates for releases back to PHP 5.6 as of today, the chances are high that you'll see a...
  12. ChristophRo

    Resolved Roundcube 1.5.2 SMTP(-1) Error

    I assume that the SSL/TLS configuration of your Postfix service is not working properly in general. Maybe a wrong certificate, missing chain, cipher suite, or one of the many other possible things that can be wrong when it comes to SSL/TLS Maybe a tool/website like Mailserver encryption test...
  13. ChristophRo

    Resolved Roundcube 1.5.2 SMTP(-1) Error

    change/adjust your config.inc.php to: $config['smtp_host'] = 'localhost:25'; $config['smtp_auth_type'] = 'PLAIN'; You most likely have some problem with the SSL certificate/configuration on your SMTP service, thus Roundcube refuses to connect via SSL (port 465) or StartTLS (port 587)
  14. ChristophRo

    Issue Paid SSL Certificate not working for Mailserver

    looks a bit like you forgot the chain/intermediate certificate or added a wrong one? A website like Mailserver encryption test (STARTTLS, TLS and PFS) · SSL-Tools can help identify this.
  15. ChristophRo

    Issue Unable to use Plesk as SMTP server

    No, "old" is not recommended to use for anything else than SMTP And as this setting can not be configured per service in the "SSL it" extension, you should use "intermediate" and change the Postfix configuration manually. (the parameters tls_medium_cipherlist, smtpd_tls_protocols and...
  16. ChristophRo

    Issue Unable to use Plesk as SMTP server

    We use TLS 1.0/1.1 for Postfix on all our servers and so far it did never got reset (except if we manually click "Sync now" with the Intermediate profile in the SSL it! extension) So it may be quite save, but I can not guarantee that....here we would need a word from the Plesk devs. I would...
  17. ChristophRo

    Resolved How to view more than 12 months of webalizer stats

    old/lost data is lost, no way to get these statistics data back. so you need to wait till next month to see an additional month and so on. Why you see 12 months but only four are populated with data, I don't know. But I only ever work with AWstats, so it's possible that Webalizer does always...
  18. ChristophRo

    Issue Unable to use Plesk as SMTP server

    well, with the "old" setting your php script could connect at least, but then failed because either the configured username or password was wrong.
  19. ChristophRo

    Issue Unable to use Plesk as SMTP server

    well, for a quick change/check, you can go to "Tools&Settings" --> "TLS versions and ciphers management" and apply the "Old" preset. This will enable TLS 1.0/1.1 (including the required old ciphers) for Postfix - but of course also for nginx, apache, dovecot, proftpd (where you don't wanna...
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