Search results

@Adarre I can only tell you that Wildcard certificates sometimes cause issues. It‘s the same with subdomains, aliases… Sometimes they‘ll get lost. I think it is caused because of DNS cache. Here is the why: 1. Plesk / cronjob automatically updates DNS policy with new ACME policy 2. Then the...

Hi robinwolff, I am not sure if your question makes sense: You cannot login to the console via a customer account, but only with a hosting / subscription account. So the user could login, and lock his subscription - which would mean that it will be synced again with his service package. But...

Are you using the exact same PHP handler on both VHosts?

Hi, I am sorry I do not really understand your current configuration. You have two IPs: Domain points to A.A.A.A A.A.A.A is the IP of the virutal firewall B.B.B.B is the IP of the plesk host Correct?

Hi, Do you use Plesks internal DNS service? Thanks

Hi, did you install through console or web update GUI? Try to run on the server console: plesk bin php_handler --list Best, Manni

The domain change is not as easy in most cases. I do it this way: * Go to the subscription (olddomain.abc) * Create an alias (newdomain.abc) without (!) automatic 301 redirect * Log into wordpress (olddomain.abc/wp-admin) * Go to plugins and search for "Better Search Replace" -> install and...

Hey, it seems that it has some issues to create the necessary files. I guess you have changed the IP to 00.00.00.000 - yes? What happens if you just try to execute the command it states via SSH? rsync -r --chmod=Fu=r,Du=rwx,go= --timeout=30 -e 'ssh -i...

Hi all, this is really annoying. We have the same issue here since a few days now and customers are getting really aggresive as Outlook is (at least in our country) the one and only standard. Anyone feedback how about the migration to Dovecot works? Thx

Hi all, I have recently migrated our whole infrastructure to Plesk Onyx including Let's Encrypt extension. This is really amazing, but however it would be cool if I could somehow disable Lets Encrypt for customers so that I can only activate it for them. Is there any way to handle this? Thx...

hi guys, I know the official plesk article and I think it's pretty funny that Parallels uses user-comment's, but they never do anything like a "thank you"... It's really sad, that they don't communicate with their customers (like forum users) manuel

JFYI: We've updated all machines to 9.2.2 - nothing to worry about the upgrade but looking for fixes is a waste of time. queue file write error still exists. just did another update like in KB (with autoinstaller via console) and it again updated postfix. we'll se if this brings good news...

Hi, as I don't work with Plesk for Windows I do not know how to do it. But you could give me access to your server and I'll check it ;-) Plesk uses now it's own webserver (starting up from version 9.0) and there is now way (as it seems to me know) to put in a ie-8-compliant code. Manuel

did not work for me !

yeah, they pulled it from net :/

httpsd.conf does not exist due plesk doesn't use apache webserver anymore for the admin-panel :'( ys manuel

Just for your information: I got a reply from SWsoft and they'll check and fix it until the weekend (they hope so :) ) ys manuel

Hi guys, just another information for all of you, who may hate parallels now: Plesk has a problem to write Acronis Key Files to /etc/Acronis/TrueImage Key Updates with external-product-keys (additional product keys) do not work!!!!! Manuel

hi, two options: i can check your server to find the bug... or enter apache2 -k configtest and post the output ys manuel :)

Hi there, we use postfix now on all our machines and are very satisfied. Load is much lower than ever before; we asked ourself a couple of days ago, if we should upgrade our hardware. with postfix now, I think we can use the hardware for another 1,5 years. But we still have trobules...