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Yes, the hostname is correct and the same hostname is in the hosts file under the matching ip address.

The bind service does not start. If we try # service bind9 restart nothing happens. No error message, just nothing. We already tried to reinstall bind via plesk. It does not work. Syslog shows nothing about named service. We tried to remove apparmor, too. What else can we do? Ubuntu...

Now it works. I uninstalled the fail2ban extension AND removed the /etc/fail2ban directory via ssh. After that, I reinstalled the extension via: # /usr/local/psa/admin/sbin/autoinstaller --select-release-current --install-component fail2ban

After migration of a lot of domains from backup, fail2ban cannot be started. Plesk Onyx 17.5.3 Update #13 ‪Ubuntu 16.04.2 LTS‬ Error message: Fehler: Die Einstellungen können nicht gespeichert werden: f2bmng failed: Synchronizing state of fail2ban.service with SysV init with...

That is not the point. We and our customers don't like the idea that anyone, no matter if user, admin or root could see passwords in plain text. Any password should be saved in database encrypted and irretrievably.

Is it somehow possible to encrypt email passwords, so that even an user with root access cannot access them. At the moment root-users can see them with /usr/local/psa/admin/sbin/mail_auth_view If it is not possible, can we make it somehow harder to view the passwords? Our intention is to give...

It worked. Thank you.

One of our server's backup recovery tasks has hang up and is still shown under settings -> backup manager (see screenshot). We can not click the task to abort it. Even restarting the server does not work. It still shows the backup task since April, the 7th. What do we have to do to kill the...

As described above: Plesk repair did not work. Now I tried "apt-get update && apt-get upgrade". This seemed to fix everything.

After the upgrade to 17.5 Dovecot and Postfix seem to work, but I can't reach the mail configuration via Plesk interface. Error Message: access denied I tried plesk repair all and plesk repair installation. plesk repair all does not find an error and plesk repair installation aborts with the...

Do you have apparmor installed? https://kb.plesk.com/en/112903

Thank you. That explains why I had to change the setting. Schönen Gruß nach Hamburg ;)

I needed to set my update settings to "Early-Adopter-Version", although Onyx was already released. Than I could update. But I have Ubuntu.

Now it is reachable again. Thank you.

Website/Knowledgebase not reachable :(

The problem was solved for us with patch 12.5 #23. Thank you.

If that does not work, try the SSH command: /usr/local/psa/bin/domain --webspace-on <subscription-name>

If the subscription suspended without you, check the backup-function. Maybe the option is enabled to deactivate the domains while doing a backup and something got wrong during last backup.

If you mean the error "Service Temporarily Unavailable" that is a different problem. Click "subscription" in plesk panel - click the specific subscrition (NOT log in as customer) and then try to enable the domain. If you do not click ("log in as customer") you enable the domain as administrator.

@linker As a workaround you can use fast-cgi. But I don't have a solution for php-fpm, yet.