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  1. mizar

    Issue Issues with Pear

    Hello, It seems you have problem described in this KB article: Cannot uninstall Horde on Plesk 17.8: ERROR while trying to uninstall H5-application mnemo
  2. mizar

    Webmail (horde or roundcube) 500 Internal Error (cgi_wrapper not in docroot)

    Hello, Very strange ... I tries to reproduce your issue, but without luck - roundcube works properly. Could you please write - what exact OS/Plesk version did you have? And how do you transfer virtual hosts to new location, via transvhost utility or some other way? Did you have customized...
  3. mizar

    Resolved Plesk Upgrade to 17.5.3 fails due to php-mysql

    Hello, The easiest workaround for this problem is create empty php-mysql package (to make php5-configurator happy) with version >= 7.1.7. Unfortunately i cannot attach binary package here, so I provide instructions: 1. Install rpm-build package via yum install rpm-build 2. Create a file...
  4. mizar

    Resolved ext-mongo installation with php7.1

    Hello, It's bad idea to add extension=mongo.so into /opt/plesk/php/7.1/etc/php.ini, because each site in Plesk use own php.ini, best way is create a separate file in /opt/plesk/php/7.1/etc/php.d, as @IgorG recommends If you still want to add extension into /opt/plesk/php/7.1/etc/php.ini - you...
  5. mizar

    Webmail (horde or roundcube) 500 Internal Error (cgi_wrapper not in docroot)

    Hello, It might be caused by that suexec binary which installed by plesk has been replaced with system one. To found what binary is used on your system please run: [root@a10-52-66-245 ~]# httpd -V 2>&1 | grep SUEXEC -D SUEXEC_BIN="/usr/sbin/suexec" And then compare with Plesk-provided - it...
  6. mizar

    Resolved Email??

    Hello, First of all make sure that you have mail server installed: Check Tools&Settings -> Server Components for qmail or postfix (if you have Plesk for Linux). In case of absence you can install it in Updates&Upgrades or via plesk installer in CLI
  7. mizar

    Issue PHP70-FPM ERROR: unable to read what child say: Bad file descriptor (9)

    Hello, Doesn't see any big problems here. Did you plan to enable slow query log - to check what queries are running a lot of time
  8. mizar

    Resolved Plex Onyx to work with Python

    As I see mqttwarn is not a web application, so you don't need to use passenger or mod python - and you only need to install required python modules
  9. mizar

    Issue PHP70-FPM ERROR: unable to read what child say: Bad file descriptor (9)

    Quite strange, it seems you have a rather small local database, could you check that site which emit errors doesn't host database on remote database server? > If have 64GB RAM in server so is this OK to have query_cache_size = 4000M ?? In general you should need 4G of memory cache, you can...
  10. mizar

    Resolved License can not be activated

    Hello, Looks like Plesk cannot communicate with license server, due to problems with DNS resolve, for instance it can be blocked by firewall. Does DNS checks are works from the server, is command dig id-00.kaid.plesk.com will return proper hosts or timeout?
  11. mizar

    Issue PHP70-FPM ERROR: unable to read what child say: Bad file descriptor (9)

    IMHO, query_cache_size = 4000M is enormous size, generally it should be less the 128M. I don't see the changes in innodb_buffer_pool_size modification, which is show amount of memory allocated by database server. Could you show result of query First, you can count your database size by...
  12. mizar

    Issue PHP70-FPM ERROR: unable to read what child say: Bad file descriptor (9)

    Hello, pm.max_children = 4000 is a rather big value, it means that site processing 4000 requests simultaneously - and it might be caused by inefficient database configuration (running mysqltuner.pl can provide recommendations for mysql settings). And if you using some CMS you might consider to...
  13. mizar

    Resolved Plex Onyx to work with Python

    Hello, Nowadays almost no-one uses mod_python to run and applications - you can consider to use passenger to host the python application, especially you use modern python frameworks
  14. mizar

    Resolved POP3 before SMTP

    Hello, POP3 before SMTP works only on Courier-IMAP. If you really need this feature you should switch your pop3/imap server to courier via Updates & Upgrades
  15. mizar

    Resolved Webmail (horde or roundcube) shows error 500

    Hello, The fastcgi and cgi handlers should be registered automatically, when psa-php-configurator installed. Could you show the contents of file /etc/psa/php_versions.d/php-fastcgi.conf? The output should be: ~# cat /etc/psa/php_versions.d/php-fastcgi.conf id=fastcgi path=/usr/bin/php-cgi...
  16. mizar

    Resolved Webmail (horde or roundcube) shows error 500

    Hello, It seems you missed some entries regarding system php handler. Do you have package psa-php-configurator installed ?
  17. mizar

    Resolved Can't start apache via Plesk

    The pleskrc script check for presence of /bin/systemtctl file, and if it found - it will use it, so the fix just tell pleskrc to check systemctl_pp instead, which doesn't exists, and in this case pleskrc will use SysVinit scripts instead. AFAIK Ubuntu 14 by default comes with upstart, and...
  18. mizar

    Resolved Can't start apache via Plesk

    Hello, It seems you have systemd installed on Ubuntu 14.04. Unfortunately Plesk doesn't work well with such old version of systemd. You can either switch back to upstart, or for immediate solution you can disable systemctl calls in pleskrc by executing sed -i.orig s/systemctl/systemctl_pp/g...
  19. mizar

    Resolved Can't start apache via Plesk

    Hello, You can check /var/log/plesk/rc_actions.log, also you can run /bin/bash -x /opt/psa/admin/sbin/pleskrc apache2 status and check the output
  20. mizar

    Resolved Can't start apache via Plesk

    Looks like a Plesk cannot properly determined a status of apache. Can you check that status of service in system and status of service plesk are equal: by checking /usr/local/psa/admin/sbin/websrvmng --status command and /etc/init.d/apache2 status when apache is stopped and started?
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