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    Question Limit on serial number - DNS zone changes

    The default serial is built like this yyyymmddxx. I assume you made 99 changes to the parent domain DNS zone.
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    Resolved Popup message from WP-Toolkit hangs, no X, restart without change

    I'm glad to hear the task is no longer displayed. Usually, a failed task is not a big issue. The failed tasks are not running processes. You can run the failed task again and it might complete successfully. However, the dropdown will provide additional details regarding the failed task.
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    Resolved Emails sent from Plesk accounts are not delivering only to Google Workspace

    Hi, juanma@***dec.es is a Google Workspace email address? Domains that use Google Workspace hosted email addresses or other 3rd party mail services must have the mail service Disabled for incoming or Not configured (removes existing email addresses and server stored emails). The log entry...
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    Resolved Popup message from WP-Toolkit hangs, no X, restart without change

    Check the tasks in Tools & Settings. You might need to remove those 2 long running tasks from the psa database.
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    Issue Roundcube: Connection failed to imap or storage server

    /var/log/plesk-roundcube/errors should contain only PHP errors: /usr/share/psa-roundcube/config/php.ini.tpl:display_errors = Off /usr/share/psa-roundcube/config/php.ini.tpl:log_errors = On /usr/share/psa-roundcube/config/php.ini.tpl:error_log = "/var/log/plesk-roundcube/errors" You can try to...
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    Resolved Impossible to make a FTP connection

    By default all additional FTP users can connect only via FTP and FTPS (on port 21). They have /bin/false shell which is not a valid shell for SSH or SFTP access (on port 22). You can grant access using SSH-Keys and the system user. This will grant access to the developer to the entire webspace...
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    Issue Roundcube: Connection failed to imap or storage server

    Try to reinstall Roundcube by removing it from Plesk Installer. Afterwards, install it back from Plesk Installer.
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    Issue After Deleting 150 MP3 Files From VPS Server, Disk Space Display Goes Up!

    The screenshot shows the entire server disk usage, not just the disk usage of your website. Furthermore, the disk usage is not in /opt/psa. /opt/psa is just an import folder on that disk. Since this shows the entire server disk usage, including newly received emails, new data stored in the...
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    Issue After Deleting 150 MP3 Files From VPS Server, Disk Space Display Goes Up!

    Can you share a screenshot of the statistics you are seeing in Plesk?
  10. R

    Question resolv.conf problems with Ubuntu 22.04 LTS

    Thank you. Use the following to update the resolvers for your public interface. systemd-resolve --interface ens6 --set-dns 127.0.0.1 Afterwards please check resolvectl --status before and after a service restart systemctl restart systemd-resolved.service.
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    Issue After Deleting 150 MP3 Files From VPS Server, Disk Space Display Goes Up!

    OK Is the output of du -sh /var/www/vhosts/technightowl.live around the same value displayed in the Plesk statistics? Can you share the Plesk statistics and the output of the du command?
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    Issue After Deleting 150 MP3 Files From VPS Server, Disk Space Display Goes Up!

    Yes. Can you also share the full path with us?
  13. R

    Issue Roundcube: Connection failed to imap or storage server

    Hi, Please check the Rouncube error log in /var/log/plesk-roundcube/errors. For additional information about Rouncube in Plesk please see https://support.plesk.com/hc/en-us/articles/12377744787991-Plesk-for-Linux-services-logs-and-configuration-files#roundcube Roundcube uses the global Apache...
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    Issue After Deleting 150 MP3 Files From VPS Server, Disk Space Display Goes Up!

    Can you share the statistics shown in Plesk and the output of the following commands? HTTPD_VHOSTS_D=$(grep HTTPD_VHOSTS_D /etc/psa/psa.conf | awk '{print $NF}') du -sh $HTTPD_VHOSTS_D/WebspaceName
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    Question resolv.conf problems with Ubuntu 22.04 LTS

    Can you please confirm what issue you are encountering? If your system can't resolve domain names, please check the status of /etc/resolv.conf: cd /etc/ ls -l --color=auto resolv.conf If you see something like this: If it's displayed in red or /run/systemd/resolve/resolv.conf doesn't exist...
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    Plesk Guru Program

    Thank you for the warm welcome and for this privilege.
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    Resolved I can't update my version of Plesk

    Hi, According to https://support.plesk.com/hc/en-us/articles/18424587497751-Is-Plesk-on-Windows-Server-2012-supported , you are using the latest version for Windows Server 2012. Windows Server 2012 support has reached end of life on October 10th 2023. You need to upgrade your Windows Server or...
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    Issue After Deleting 150 MP3 Files From VPS Server, Disk Space Display Goes Up!

    Where do you check the used disk space? The value shown in Plesk is not calculated on the spot. It's the value the website used when the daily maintenance task was executed.
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    Issue After Deleting 150 MP3 Files From VPS Server, Disk Space Display Goes Up!

    Hi, How were the files removed? Via the file manager in Plesk? If this is true, check the Recycle Bin (.trash folder in the webspace).
  20. R

    Issue Cannot update packages

    The migration to a new server is always a possibility. Plesk Migration Manager is easy to use. If your provider can do an IP swap it will be even faster because you won't need to do DNS changes.
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