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  1. Bitpalast

    Resolved Favicon (Plesk branding) can not be modified after the initial change

    favicons are stored most persistent in caches, because they rarely change. It's a cache issue only (which you already found out). What you can do is to load the icon file via it's URL separately, add a question mark and a random character to the URL, reload that URL. That should fix it without...
  2. Bitpalast

    Resolved AlmaLinux 9 - Update Error

    Why is the system still using the same mirror?
  3. Bitpalast

    Resolved AlmaLinux 9 - Update Error

    Did you follow any of the recommended steps that I have painstakingly put together for you?
  4. Bitpalast

    Resolved AlmaLinux 9 - Update Error

    The relevant part is: Status code: 404 ... elfutils-debuginfod-client-0.192-6.el9_6.alma.1.x86_64.rpm It means that in the mirror you are using the required resource does not exist. You can try to refresh the dnf cache, e.g. dnf clean all rm -rf /var/cache/dnf dnf makecache dnf update Then...
  5. Bitpalast

    Issue Nftables disabled but still works

    Maybe iptables is used? That's something you cannot start or stop. Try # iptables --list -n | less to see the rules that are filtering traffic. A banned IP will not have been banned by ImunifyAV, but by Fail2Ban. This is not the "Plesk Firewall", but "Security"->"IP Address Banning".
  6. Bitpalast

    Resolved Login and systemctl problems

    I can say for sure that RAM modules go bad. Some only have rare glitches, but some might produce hundreds of thousands of errors. With ECC you will not notice them at first (unless the problems are really big). If you do not have ECC, you will experience issues with some services, store or read...
  7. Bitpalast

    Resolved Login and systemctl problems

    If the RAM doesn't have ECC, the only way to make sure it is working correctly is to run a tool like Memtest86+ (open-source) or MemTest86 (PassMark’s free version). Most Linux distros (Debian/Ubuntu, RHEL, etc.) include memtest86+ as a GRUB option — check your boot menu. Otherwise, download the...
  8. Bitpalast

    Resolved Login and systemctl problems

    Sounds like a Hetzner device, as they ditched Plesk. No worries about a Plesk re-installation. You absolutely do not need an image with pre-installed Plesk, because the Plesk installation routine can easily be run from the console on a minimal operating system installation. You'll have this up...
  9. Bitpalast

    Resolved Login and systemctl problems

    Thanks for checking. There are several possible root causes: Broken systemd/dbus (corrupted state, deadlock). Exhausted resources (load average, disk I/O (did you check this?), memory pressure (did you check whether so much RAM swapping takes place that all other processes become slow because...
  10. Bitpalast

    Resolved Login and systemctl problems

    Just a quick guess: It could be too many processes regardless of the visible load. What's the output of ps aux | wc -l?
  11. Bitpalast

    Question New ImunifyAV extension is missing notification settings and templates in Plesk notifications?

    @Sebahat.hadzhi Could you please let the team clarify what the scope of the change is that ImunifyAV is sending notifications again? So far I only see that it is sending notifications to the server admin. Which is a good thing. But the actual useful functionality that it also sends the...
  12. Bitpalast

    Question New password hashing option for email accounts

    Great question! I'd like to add: Does this mean, that in the future the "plesk sbin mail_auth_view" will become obsolete?
  13. Bitpalast

    Issue Emails are not delivered nor received

    Many IP addresses or large portions of networks are listed on UCEPROTECTTL2 or 3, because these are abusive, blackmail-type lists. that are only after payments for removal. You do not need to care about removal from these lists, because sincere providers are not using them. If you are not using...
  14. Bitpalast

    Resolved SSH terminal: "libtinfo.so.6: cannot open shared object file", possibly caused by Centos2Alma migration

    Resolved! I found that for some reason, Plesk did not "attach" to the bin, lib and lib64 symbolic links in the subscription's home directory. Even when the shell type was changed to "none", these links remained in the directory, so than when I re-selected "/bin/bash (chrooted)" the symbolic...
  15. Bitpalast

    Resolved SSH terminal: "libtinfo.so.6: cannot open shared object file", possibly caused by Centos2Alma migration

    # ls -la /var/www/vhosts/chroot/lib64/libtinfo.so.6 -rwxr-xr-x. 9 root root 187552 Oct 14 2023 /var/www/vhosts/chroot/lib64/libtinfo.so.6 # sha1sum /var/www/vhosts/chroot/lib64/libtinfo.so.6 a1dbb9a0100ab589c9996e09f6a8febe064b1687 /var/www/vhosts/chroot/lib64/libtinfo.so.6 # sha1sum...
  16. Bitpalast

    Resolved SSH terminal: "libtinfo.so.6: cannot open shared object file", possibly caused by Centos2Alma migration

    The same happens when the user tries to login to SSH from another system: [11:36] >> ssh -l <sshusername> -p 22 <servername> <sshhusername>'s password: Last login: Mon Aug 18 10:49:46 2025 from 127.0.0.1 -: error while loading shared libraries: libtinfo.so.6: cannot open shared object file: No...
  17. Bitpalast

    Resolved SSH terminal: "libtinfo.so.6: cannot open shared object file", possibly caused by Centos2Alma migration

    It's a subscription. It has "/bin/bash (chrooted)" as a shell. It worked in the past, though.
  18. Bitpalast

    Resolved SSH terminal: "libtinfo.so.6: cannot open shared object file", possibly caused by Centos2Alma migration

    Alma 8 Obsidian 18.0.71 #2 SSH Terminal extension 1.4.1-281 Opening the SSH terminal results in a system error message: "error while loading shared librarires: libtinfo.so.6: cannot open shared object file: No such file or directory" How can this be fixed? It's a standard Alma 8...
  19. Bitpalast

    Input Enormous price increases yet again for 2025

    I don't see anything wrong with the backup system. I also cannot understand your statement, that something is mixed up. Backups are super easy to use and highly reliable. If you have issues with using backups, why not post the specific question in a thread on the forum? There probably will be...
  20. Bitpalast

    Question Domains to whitelist on plesk

    Whitelisting domain names? What domain names? Where? Why? "could not resolve" means that your nameserver doesn't know the domain name and cannot deliver the proper IP address for it. Make sure that you are using legit nameservers in your /etc/resolv.conf file.
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