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Try to run a Plesk repair: plesk repair db -v Looks like you might have a broken table in the psa database.

Check the headers of emails that are delivered straight to the Trash. It can be a mail filter on the server, check Roundcube settings, or an email client filter. In the headers, you will find the queueid of the email and you can see where it was delivereted by the mail service by searching the...

That looks like a malicious injection. Check if you have a running process spawned by your website system user. First, identify the system user: Next, via SSH, check if there are any running processes: # ps -u example.com_y52t56kk2ld -f UID PID PPID C STIME TTY TIME CMD...

I had to debug such a case recently. The log doesn't show any additional details on why the email client downloaded so much data. You can debug this issue further by enabling mail_debug in Dovecot. Check the value: doveconf | grep mail_debug Edit /etc/dovecot/dovecot.conf removing the # from...

Those requests are normal. It's not a bad bot. What is the IP address on those requests? You can firewall the Plesk port or install the MFA extension for additional protection.

Is your Plesk server within your network? If not, you won't reach your server with the internal IP address. Your router will perform NAT and you will reach the Plesk server with your public (dynamic) IPv4 address.

I don't anticipate a drastic change in this bot's UserAgent. You can use something like ``Plesk screenshot bot``. You can also disable the feature from panel.ini.

Please see https://support.plesk.com/hc/en-us/articles/13302778306199-What-is-Plesk-Screenshot-Service The access logs show several IP addresses as sources for such requests. But all have the same User-Agent "Plesk screenshot bot https://support.plesk.com/hc/en-us/articles/10301006946066"

It takes some time to install the PHP versions. Do you have the handlers in Tools & Settings > General settings: PHP settings? Once you do, you should also be able to see the alt-php settings in the website PHP settings.

Go to the extension settings and check the Hardened PHP section:

Try to install the extension from the extension catalog: The ``SELinux support`` part is optional, only if you are using it. Those instructions don't apply to you. Unfortunately, I can't provide any advice on how to purchase the license without PayPal or a Card. Perhaps reach out to your...

After the installation, do you have the Imunify360 button in Plesk? Where did you get the Yum command from? You don't have yum on Debian.

The old Imunify extension was retired. There is only Imunif360 now. Depending on the license that you activate, you have Imunify360 with only ImunifyAV+ or the full Imunify360. If you have only 1 user in Plesk, the admin user and no Customer or Resellers, you can buy the ``SINGLE USER``...

I'm not familiar with the OVH DDoS protection, but since you can't access the website while the protection is enabled, it looks like the IP address is blocked in the DDoS protection system. Can you mtr to the server while the DDoS protection is enabled? How is the mtr looking when the DDoS...

We are using Imunify360 on a lot of servers without any issues. What issues did you encounter?

For Debian 12, yes, it's the only way to get PHP 7.0.

Hi, PHP versions older than 7.4 are not available on Debian 12. https://support.plesk.com/hc/en-us/articles/19390297265687-Does-Plesk-support-Debian-12 However, you can get an Imunif360 license and install alt-PHP 7.0. There is support for alt-php in Debian 12.

Hi, How does your hosting provider handle DDoS attacks? Do they filter the "bad" traffic or null route the DDoS target? An actual domain name would be very useful in debugging/understanding the situation. You can send it in a private conversation if you want.

Hi, Is domain.net, that uses gsuite, hosted on the same Plesk server? Is the mail service disabled for incoming for domain.net? You can't combine domain.net MX on GSuite and Plesk. You can use only one of them.

MySQL 5.7 reached extended support end of life 1 year and 4 months ago (31 Oct 2023). Why would you deploy it on an existing/new system? According to System Requirements for Plesk Obsidian MySQL 5.7 is still supported for the mail database server and for remote database servers. If you need...