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Yes, with CentOS 7 your are still eligible for support because we have Extended Lifecycle (ELS) Support for CentOS 7. Which can be purchased separately if you bought you Plesk license directly from our Plesk store. If you got your Plesk license via a reseller (for example your hosting provider)...

In that case either install Log Browser extension to view the panel.log file directly from within Plesk or connect via SSH and open the file /var/log/plesk/panel.log to search for related errors to backup. If you like support to assist with this issue, don't hesitate to open a support ticket...

Please ask your hosting provider for assistance as they are providing you with hosting.

I am not sure to be honest. I suppose you could try? However, I would recommend to maybe open a support ticket to get one of our support engineers involved.

Are there any related errors in panel.log file (Tools & Settings > Log Browser > Plesk)?

In that case I suggest opening a ticket with our support team to let them investigate the issue on your server. To sign-in to support and open a ticket go to https://support.plesk.com. If you got your license from a reseller, your reseller should provide support for you. If the reseller does...

I searched for similar issues "Failed to select free name for session directory" reported by users, but there are very few. Reports we do have about this issue are either caused by the fact that the SSH user on the source server doesn't have shell access (as @Aleksei Fedorov mentioned) or the...

Igor is no longer with the company. Judging from your posts there are multiple issues (maybe all are related) with email on your server. I recommend opening a support ticket with our support team to let them investigate the issue on your server. To sign-in to support and open a ticket go to...

https://support.plesk.com/hc/en-us/articles/12377514497175-How-to-change-from-field-in-Plesk-email-notifications-sent-to-clients

For now this how Let's Encrypt functions within Plesk. Useing the server host name for (secured) mail connections is the most straight forward alternative and does not require any additional configuration on the server. However we are currently in the process of researching how we improve the...

Hi, we had a similar question via support recently. Some security measures require the WP Tookit to be used, such as the bot protection. Which only works when the site attached. Other security measures are applied to files (permission changes) or the Wordpress configuration. For example the...

How exactly did you disable the PHP handler? What steps did you take?

What are you trying to accomplish exactly?

We have a number of support articles available in our knowledge base that might help you solve this issue. You might want to search trough the forum for threads with the error as well. If you like our support team to assist with this issue, don't hesitate to open a support ticket. To sign-in to...

There is no way to accomplish this via GUI. However, depending on your exact objective, I think you might be able to setup an event (customer gets created) in the event manager and let it call the Plesk CLI 'role' utility to adjust the roles any time a new customer gets created. I haven't...

bind-address is used to configure to which IP MariaDB (or MySQL) listen to. It can only listen to IP addresses which are present at the network interface of the server (or 127.0.0.1 to listen locally or 0.0.0.0 to listen to all). Not to remote IP's. If you want to limit connections from one...

Do you have DNSSEC enabled for any domain?

That's probably best :)

I am always a bit hesitant to make any modification directly in the PSA database. Personally I'd probably use the REST API, which probably isn't faster than running a SQL query. But I assume you run a script to handle to updates for you anyway?

How do you mean exactly?