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Hello, I am in complete confusion with the presence/activation of PostGreSQL on my VPS. Version Plesk Onyx v17.0.17_build1700161028.14 os_Debian 8.0 OS Debian 8.6 I read https://kb.plesk.com/en/123729 and https://kb.plesk.com/en/119195 PostGreSQL is installed on my server. BUT : . PostGreSQL...

Hello, After the migration to a new, more powerful, VPS server (only changes: switching from CentOS 6.5 to Debian 8 Jessie + switching from Plesk 12.5 to Plesk Onyx), and without any change at the application level, we now encounter very often the following error on some PHP pages: "502 Bad...

Hello, I'm logged in as admin and when I use this SQL command "mysql_upgrade -uroot -p --force Enter password:" I've got this error "Version check failed. Got the following error when calling the 'mysql' command line client ERROR 1045 (28000): Access denied for user 'root'@'localhost' (using...

Hello, What (where) is the password to enter in the page https://ip_of_my_server:8443/domains/databases/phpMyAdmin/index.php ? It doesn't work neither with the admin password of Plesk nor with the password of my (administrator) account... (=> error #1045 ) Thanks.

It's OK, thanks !

When i switch on the Anonymous FTP service for the domain, i get this error : Error: vhostmng-structure failed: Cannot create directory anon_ftp: Permission denied System error 13: Permission denied And if I ... Search for related Knowledge Base articles...

Hello, After a stupid CHMOD -R apache:apache on my server (...), I had to reinstall Plesk (12.5.30) with "plesk repair installation". That was successfull except Restoring SELinux contexts => Starting kavehost : Failed Unfortunately, i am now unable to loggin in Plesk : Internal error: Lock...

Hello, I use Plesk 12.5.30 on Linux CentOS 6.5. I am unable to create an FTP account whose "home directory" contains (existing) subdirectories (with chmod 777) ! I use the Ajax popup for selecting a (sub)directory, for example : /sub.domain.fr/folder1/folder2 and when i want to validate the...

Indeed, upgrade successfull :-) Thank you very much !

Thank you very much for your reply :) So with this code, i can upgrade precisely to PHP 5.4.45 ? Where do we fix the version ?

Hello, I use Plesk 12.5.30 on CentOS 6.6. All my websites on my VPS work with PHP 5.4.45 FastCGI application. But curiously i am unable to install some applications which need PHP 5.4+ (like Elastic Search) because i read that the PHP version of the system is still 5.3.3 ! So i don't...

After upgrading to Plesk 12.5.30, it's OK now : i could activate all the jails in one time ! I hope this functionnality works better than few months ago : this feature curiously allways blocked our connection to our websites after few minutes and we understood that this "issue" came from this...

I changed the setting "Update rule sets" from Daily to Weekly ...and all is fine now : the ModSecurity works :-)

(plesk 12.5.30 / Selected rule set : Atomic Basic ModSecurity / Predefined set of values : Fast) I unistalled and reinstalled the MOD but no better...

You are right... today is a nice day and the update is successfull :-) Thanks !

(Plesk 12.0.18) All my jails are unactive, when i try to active all the jails at the same time or only one jail (the first one : 3proxy) i get these errors : f2bmng failed: WARNING 'logpath' not defined in 'ssh'. Using default one: '/var/log/messages' WARNING 'filter' not defined in 'ssh'...

Hello Igor, I tried to upgrade from Plesk 12.0.18 to Plesk 12.5.30 (from the Plesk Installer and the Official Plesk Updates Server) but... Installation started in background Loaded plugins: fastestmirror Loading mirror speeds from cached hostfile...

OK. So do you mean we should buy a "Plesk Per Incident Support" ($74.99) ? https://shop.parallels.com:8443/store/default/buy.html?plan=129&price=775 We have no support contract with Odin... Thanks.

(urgent please...) Hello, We made a huge mistake with a chmod -R 777 on all our server... Result is awfull : FTP (ProFTPd), SUDO, messaging services...etc and some pages on Plesk are no longer working :-((( However, I still have access to SSH. Please could you help me ? Is it possible to...

OK thanks Igor