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I can say for sure that RAM modules go bad. Some only have rare glitches, but some might produce hundreds of thousands of errors. With ECC you will not notice them at first (unless the problems are really big). If you do not have ECC, you will experience issues with some services, store or read...

If the RAM doesn't have ECC, the only way to make sure it is working correctly is to run a tool like Memtest86+ (open-source) or MemTest86 (PassMark’s free version). Most Linux distros (Debian/Ubuntu, RHEL, etc.) include memtest86+ as a GRUB option — check your boot menu. Otherwise, download the...

Sounds like a Hetzner device, as they ditched Plesk. No worries about a Plesk re-installation. You absolutely do not need an image with pre-installed Plesk, because the Plesk installation routine can easily be run from the console on a minimal operating system installation. You'll have this up...

Thanks for checking. There are several possible root causes: Broken systemd/dbus (corrupted state, deadlock). Exhausted resources (load average, disk I/O (did you check this?), memory pressure (did you check whether so much RAM swapping takes place that all other processes become slow because...

Just a quick guess: It could be too many processes regardless of the visible load. What's the output of ps aux | wc -l?

@Sebahat.hadzhi Could you please let the team clarify what the scope of the change is that ImunifyAV is sending notifications again? So far I only see that it is sending notifications to the server admin. Which is a good thing. But the actual useful functionality that it also sends the...

Great question! I'd like to add: Does this mean, that in the future the "plesk sbin mail_auth_view" will become obsolete?

Many IP addresses or large portions of networks are listed on UCEPROTECTTL2 or 3, because these are abusive, blackmail-type lists. that are only after payments for removal. You do not need to care about removal from these lists, because sincere providers are not using them. If you are not using...

Resolved! I found that for some reason, Plesk did not "attach" to the bin, lib and lib64 symbolic links in the subscription's home directory. Even when the shell type was changed to "none", these links remained in the directory, so than when I re-selected "/bin/bash (chrooted)" the symbolic...

# ls -la /var/www/vhosts/chroot/lib64/libtinfo.so.6 -rwxr-xr-x. 9 root root 187552 Oct 14 2023 /var/www/vhosts/chroot/lib64/libtinfo.so.6 # sha1sum /var/www/vhosts/chroot/lib64/libtinfo.so.6 a1dbb9a0100ab589c9996e09f6a8febe064b1687 /var/www/vhosts/chroot/lib64/libtinfo.so.6 # sha1sum...

The same happens when the user tries to login to SSH from another system: [11:36] >> ssh -l <sshusername> -p 22 <servername> <sshhusername>'s password: Last login: Mon Aug 18 10:49:46 2025 from 127.0.0.1 -: error while loading shared libraries: libtinfo.so.6: cannot open shared object file: No...

It's a subscription. It has "/bin/bash (chrooted)" as a shell. It worked in the past, though.

Alma 8 Obsidian 18.0.71 #2 SSH Terminal extension 1.4.1-281 Opening the SSH terminal results in a system error message: "error while loading shared librarires: libtinfo.so.6: cannot open shared object file: No such file or directory" How can this be fixed? It's a standard Alma 8...

I don't see anything wrong with the backup system. I also cannot understand your statement, that something is mixed up. Backups are super easy to use and highly reliable. If you have issues with using backups, why not post the specific question in a thread on the forum? There probably will be...

Whitelisting domain names? What domain names? Where? Why? "could not resolve" means that your nameserver doesn't know the domain name and cannot deliver the proper IP address for it. Make sure that you are using legit nameservers in your /etc/resolv.conf file.

You are right. It's not resolved. I changed the status back to "issue". We are seeing the issue here on many servers, too, since months. It is thinkable that it is a banned subnet or several banned subnets that Hetzner is using for their dedicated servers. It would be nice if Plesk could ask the...

Yes.

I think the issue is caused because on that test server we are running MariaDB 10.11.7. According to to MariaDB Dump File Compatibility Change - MariaDB.org 10.11.7 is just one minor version short of the compatibility upgrade 10.11.8 from whereon the dump program recognizes the /*M!999999\-...

Just for reference: https://mariadb.org/mariadb-dump-file-compatibility-change/ https://reidburke.com/updates/2024/12/mariadb-sandbox-mode/ It seems to have something to do with that. I'll try to reproduce it here on a test system once I find the time for it.

Username: TITLE Restore of customers/subscriptions/domains/databases fails if the customer or the subscription was disabled during backup PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Obsidian 18.0.70 #3 and 18.0.71 #1 Alma 8 MariaDB 10.11 PROBLEM DESCRIPTION When a disabled...