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  1. Bitpalast

    Resolved Does anyone have a clue how to resolve this?

    Removal is easy, simply click on "phpMyAdmin" in the webspace control panel "Databases" menu, then go to the table and edit the structure. Re-creating the index should also be easy, because in phpMyAdmin you can simply do this by GUI. The only thing you'll need to know is what the index was...
  2. Bitpalast

    Resolved ODBC Connection to MariaDB on Windows PC fails

    "Web Application Firewall" only affects web server traffic (ports 80, 443). It does in no way influence database port 3306. Yes, contacting your hosting company might help.
  3. Bitpalast

    Resolved Plesk does not retain DKIM keys during server migration

    Proper DKIM configuration is only required for web.de and GMX if the incoming traffic from your IP is high (e.g. if you are sending mass mails to their services). As I understand from the documentation of Postfix and other sources, outgoing messages are signed when it is attempted to transmit...
  4. Bitpalast

    Resolved ODBC Connection to MariaDB on Windows PC fails

    Let's first get the terminology clear. With "web server" you probably mean the host computer. Let's call it "host" or "host computer", because the "web server" opposed to "mail server", "ftp server", "database server" are just separate services (software) on the host computer. These do not have...
  5. Bitpalast

    Resolved ODBC Connection to MariaDB on Windows PC fails

    The web server message is unrelated to the ODBC connection issue. Discard the web server aspect. If you cannot connect to port 3306 while on your server the database server is listening, make sure that no firewall is blocking port 3306 on your server. When I test your IP from my computer, I...
  6. Bitpalast

    Resolved Plesk does not retain DKIM keys during server migration

    With Postfix and OpenDKIM, the DKIM signature is added at the moment the message is sent via the smtp transport, not when the message is queued. Postfix sends the message to OpenDKIM via milter during the "smtp" delivery phase. OpenDKIM signs the message and passes it back to Postfix. The signed...
  7. Bitpalast

    Resolved Does anyone have a clue how to resolve this?

    The index must be removed and recreated. If this doesn't work (e.g. maybe the index cannot be removed, because it is corrupt), the whole table must be removed and recreated (from a backup peferrably).
  8. Bitpalast

    Issue WPToolKit - Wordpress Sub Directory Install Issue

    WP Toolkit can handle installations in subdirectories, but it is a bad practice, because if an .htaccess file exists in any folder above the Wordpress installation, such as in your case in / instead of /wordpress-here, the directives in that .htaccess file will influence all subdirectories. For...
  9. Bitpalast

    Question Limit access to Contol Panel based on server IP address

    You can block access to port 8443 (the internal Plesk webspace control panel webserver) with an iptables rule, e.g. # iptables -A INPUT -p tcp -s 192.168.0.2 --dport 8443 -j DROP In this example, traffic directed to 192.168.0.2 and port 8443 will be blockd while traffic to 192.168.0.1 and port...
  10. Bitpalast

    Resolved Plesk does not retain DKIM keys during server migration

    I can confirm that this is still an active issue and would also like to have it fixed. The number of support tickets Plesk receives on an issue can determine whether a fix is prioritized. So if you are able to file a support case for it, please do so.
  11. Bitpalast

    Resolved WP Toolkit Restore function throws cosmetic errors when proc_open/proc_close are disabled in PHP

    Confirmed bug as EXTWPTOOLK-13356 Workaround: Restore the backup without the "Delete existing data before restoring" option. While testing, we noticed that this issue only occurs when the newly added "Delete existing data before restoring" option is marked. If you leave this option unchecked...
  12. Bitpalast

    Resolved WP Toolkit Restore function throws cosmetic errors when proc_open/proc_close are disabled in PHP

    I was able to reproduce the issue on a test server. That test server runs a default Alma 8, an (almost) default Plesk installation. I created a test domain, then a default Wordpress installation from the WP Toolkit, then backed up, then restored. The restore showed the same error that the...
  13. Bitpalast

    Resolved WP Toolkit Restore function throws cosmetic errors when proc_open/proc_close are disabled in PHP

    MariaDB 10.11.13, but that should not influence anything. Maybe the issue is caused by a plugin or theme, e.g. that after a restore some "after_restore" function is triggered in Wordpress?
  14. Bitpalast

    Resolved WP Toolkit Restore function throws cosmetic errors when proc_open/proc_close are disabled in PHP

    PHP 8.3.22, in the "additional PHP directives" section, add disable_functions = proc_open,proc_close
  15. Bitpalast

    Issue ERROR: Dr.Web Updater: failed to download files ! return code 105

    It ain't. We're seeing the download warning messages again on several servers nightly.
  16. Bitpalast

    Resolved WP Toolkit Restore function throws cosmetic errors when proc_open/proc_close are disabled in PHP

    Username: TITLE WP Toolkit Restore function throws cosmetic errors when proc_open/proc_close are disabled in PHP PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE 18.0.70 #2 Alma PROBLEM DESCRIPTION When proc_open/proc_close PHP functions are disabled, the WP Toolkit "restore"...
  17. Bitpalast

    Question InnoDB backup configuration ok?

    Yep, let's check that first. It's likely a load issue as you already figured out. But it might not be the dumps. The dump process could drive CPU usage up by about one single core. It could be a a disk I/O issue that slows the system down. But it could also be data compression, which has a...
  18. Bitpalast

    Forwarded to devs Active scheduled customer account backup can't be managed if all domains are removed from account

    c) Remove backup schedule dataset from table "psa.BackupsScheduled"
  19. Bitpalast

    Question InnoDB backup configuration ok?

    A web server 500 error that is caused by a database dump is quite unlikely. What is the exact error message that is logged along with the 500 error code? Also, MySQL dumps should not impact regular database operations at all, because they are only read operations. Is it really a 500 error? Or...
  20. Bitpalast

    Issue Remote FTP Backup fails

    @zvangi That's a different issue. Why not open your own thread for it? Also, the reason of the failure is already mentioned in the error message.
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