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Hello! 1. Problem with ssh connection could be solved by adding string AllowUsers plesk-migrator-* to sshd_config 2. Warning about wrong records in DNS zone will be fixed in nearest update, internal bugs ids are PMT-3600

Hello! As far as I understand, you have client account in cPanel with number of domains and you`ve entered main ftp account(main ftp account with access to all files in your web hosting) on configuration page of site migration? Am I right? If I`m right, please, give me traces (and several...

Yes, it is, it must be investigated. I`ll inform you about results.

Hello! Thank you for your feedback. I`ve reported a bug (PMT-3620) to our developers, it is going to be fixed in further Plesk Migrator updates.

On page from attach go to Web Hosting Settings => Account Preferences

To get system user of subscription open Websites&Domains: Compare system users on source and target and set the same passwords in Websites&Domains->FTP access-><username>

Hello, Misha! Migrator joins objects and content of subscription only if subscription has the same owner and the same system user(the same means the same login and password). Set the same system users on subscriptions(test.com) on source and on target and start migration again in new session...

Also, if you provide me ssh access(root) to source and target servers(in private conversation) I`ll try to resolve the problem.

Hello! Request assistance using the link, we`ll help you.

Could you please create ticket here https://www.plesk.com/professional-services/?

Hello! Please, take an assistance here this is the best and the quiсkest way to solve your problem.

Could you please provide information about this folder /usr/local/apache/domlogs/user2cc29151/ ? I need information about owner and permissions. Expected something like this: drwxr-x--- root user

Hello! I can confirm that this is a bug PMT-3546 and we are going to fix it in nearest updates of Plesk Migrator.

Hello! Looks like this thread will be usefull for you

Hello! 1. In this case migrator gets all information about objects to migrate from hosting description file, that`s why you should describe plan and plan parameters under node "hosting_plans". Maybe, hosting description examples will be usefull for you. They`re placed in...

Hello! Are there any traces/errors in debug.log(it could be found in %plesk_dir%var/modules/panel-migrator/sessions/<session_id>)? Also, to investigate what happens, you could run generation of migration list(command --generate-migration-list) manually according to instruction...

Hello! Is webmail accessible on domains created(not migrated) from Onyx panel?

Thanks for your reply! Support engineer process your ticket right now.

If we are talking about workaround for additional directives I could recommend you use after migration hooks to copy missing configs. From Plesk`s side, additional directives placed into file vhost.conf which included by httpd.conf. The trick is to copy vhost.conf from source and run...

Hello! Could you please give me access(ssh, root) to your source and target servers in private conversation? This is the faster way to solve problems with your migration.