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Hi! I have switched to a new server recently. I restored a full backup and every website is up and running. But something seems to be different as I cannot manage to reissue Let's Encrypt certificates. This is happening for every domain on the server. DNS entries are managed through an external...

Thanks! So could I basically ignore these warnings about webp and leave the current config? The websites should also work without webp, right? Or should I just restore all customers instead of full server config?

Awesome, that worked really well! --- Unfortunately, a new problem has occurred after restoring the backup: Warning: Restore domain "xxx.yyy" Execution of /opt/psa/admin/sbin/httpdmng --reconfigure-domains zz.xxx.yyy,xxx.yyy -skip-broken failed with return code 1. Stderr is [2024-09-18...

This is the only log message I get when restoring a customer: Info: Restore hosting "xxx.de" The password was generated for user 'xxx'. New password is 'xxx' Info: Restore database user "xxx" The password was generated for user 'Database user xxx'. New password is 'xxx' I had some troubles...

I was finally able to import a test customer. This was only possible after I had updated mariadb to the exact same version as the old server (10.11.9). However, the imported website did not work at first. I checked the log and realised that Plesk had changed the database password when importing...

Yes, I will consider this possibility. For now, I have edited the panel.ini with [databaseManagement] features.canBeUpgraded = 1 so that I could update MariaDB on the old server. The update worked successfully to 10.11.9. The server is currently creating a new full backup. I will then try to...

The new debian 12 server uses mariadb 10.11.6, the old server uses mariadb 10.5.26. I am not sure if there is an update available to 10.11.6 on debian 10? I am also afraid that something goes wrong as we have 200 customers on the old server.

Thanks for the reply! Unfortunately I don't know how to customise the mysql dump. On the old server I have the extension SFTP Backup in use. I have also installed and set this up on the new server. Now all backups from the FTP server are listed. I then select a backup from the list and click...

Hello, we have ordered a new server from Ionos with Debian 12 and Plesk. We are currently using a server from Ionos, but still with Debian 10. As this operating system is now outdated, we would like to switch to a newer version. My plan was to install a complete Plesk backup on the new server...

I have consulted the technical support and they have fixed it with the following command: plesk bin server_pref --update -panel-certificate "Lets Encrypt certificate"

Executing the command didn't help :(

Alright, thanks for the tip ;-) I have renewed the certificate. Still the same problem, unfortunately.

There's actually no reason for this. I have changed the setting to use Let's Encrypt from the server pool, but the issue persists.

Thanks, but I already did that. And it was working properly for several months. But all off a sudden I get the “expired message”. Even though, the certificate is valid until April 2023.

Thanks for your quick reply! I was able to login but I don't know, how to reconfigure the certificate. As I mentioned above, I am using an existing one.

Hi! I cannot access the plesk admin panel through SSL on domain.com anymore. Firefox says 'SEC_ERROR_EXPIRED_CERTIFICATE'. Plesk was configured to use an existing let's encrypt certificate from domain.com I can call domain.com without any problems. Certificate is fine there. But as soon as I...

Hi there! Over the last days I get the following error message: 2022-09-30 06:25:27 INFO: pum is called with arguments: ['--update', '--json'] MarkUpgrade() called on a non-upgradeable pkg: 'mariadb-common' MarkUpgrade() called on a non-upgradeable pkg: 'mariadb-server' MarkUpgrade() called on...

Thanks for the quick reply! Unfortunately, this is not possible for all of our plugins :-/ Some of them need to be updated manually. Is there a way to request this feature? :)

Hi! Sorry, if this has been asked before but is it possible to update a plugin for multiple wordpress instances using a zip-file? For example I have 10 wordpress websites using Elementor Pro. All sites have different plugin versions. So I want to update all of them to the latest version coming...