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OS: Alma Linux 9.7 MariaDB: 10.11.15 Plesk: 18.0.73 update 5 Plesk backup runs but creates an error for every DB: But the database and the tables all work ok and no other indicator anything is corrupted. This Q&A here: Resolved - Plesk backup can not Dump databases MariaDB 10.6.7 references...

Hi Thanks for working through this. Updates are that we have set the email accounts to "Hashed" in the Security Policy settings. We have migrated a new account across from the old server ( WHM ). This new account are still actively listed in the Command Line feedback above, as needing new/reset...

Jeeeebus Christ, you'd think that Plesk Devs would document this gapping hole in their SSH setup (like somewhere highlighted here: (Plesk for Linux) Enabling SSH Access for Website Users ) rather than having to trawl through support forum posts when this issue is discovered. TLDR: - To change...

"Symmetric encryption". I guess perhaps this should be changed to Hashed? ( I wasn't previously aware of this option) Thanks.

UPDATE: @yspirin One of the domains highlighted has only a single mailbox, re-entering the password for this mailbox via the Plesk UI and restarting Postfix / SMTP does not remove this domain from the list outlined in the documentation. Next steps?

Hello Thank you, yes re-entering the password for an account permits the end client to connect to the mailbox with encrypted rather than plaintext authentication.

@yspirin thanks; so the listing from the documentation is for ALL email addresses under each named account? Can you confirm that replacing the password in the field here (with the same plaintext password) will NOT effect the end user logging in to their emails?

@Sebahat.hadzhi further, it appears as far as we can tell to be an issue for emails imported via the Plesk Migrator. Email accounts created natively on the server seem to be ok. I have set both emails to the same subscriber (Administrator) and the issue remains (although didn't restart server or...

Hello! Thanks, this returns:

Plesk update has a solution guide here: https://support.plesk.com/hc/en-us/articles/12377596588311-Plesk-upgrade-shows-warning-There-are-accounts-with-passwords-encrypted-using-a-deprecated-algorithm This shows how to list accounts across the Plesk system with the wrong password encryption for...

We have server version: Plesk Obsidian 18.0.73 Update #4 Web Host Edition Last updated on Nov 19, 2025 03:50 AM Which means things like...

Ok so checking the logs; 193 of 237 connections in the last 36 hours shows authentication failed using DIGEST-MD5. I think we should disable DIGEST-MD5

We have a client with MS Outlook 365 and inability to access emails on the server. Having a look at the logs the failure is caused by a connection attempt using DIGEST-MD5 . Having a check of other emails they are connecting ok choosing CRAM-MD5 Seeing This topic: Resolved - Plesk 18.0.73 -...

Yes. There are no lines in any of the .cnf files that were not there before the attempted update

Thanks for your help @Tofandel Yes, we have just now completed this- reinstalling and restoring from the 1Gb backup file. THe main system is working ok, however there is an oddity that the "--skip-grant-tables --skip-networking" seem to be retained, despite clearing them from the various...

Further to the above, and logged in directly to MariaDb as root user : And creating this table results in:

Hello. Yes, I can't submit a support request as this needs to be done by the partner/reseller. However, restoring from backup has already been attempted several times but with no success. The issue is that there are "phantom" tables in the InnoDb tablespace listing ; These are tables that used...

@Tofandel thank you for your replies. I am familiar with the dumps in /var/lib/psa/dumps and have used them over the last 36 hours to try to repair whatever's going on with the data structure for PSA. I ran the `# mysqlcheck --all-databases` and this returned: There is a further issue...

Summary outline: Using Plesk db on the command line:

Following on from the previous issue here Issue - Updating MariaDB from 10.5 to 10.11.4 breaks everything. I am trying to run Because the issue appears to (now) be the Plesk operating Database tables are corrupted or non-existent. So I run as the root user: Plesk repair db and get the...