• We value your experience with Plesk during 2025
    Plesk strives to perform even better in 2026. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2025.
    Please take this short survey:
    https://survey.webpros.com/

Search results

  1. G

    Question Still no Plesk client portal

    Thanks Monty. I appreciate you taking the time to reply :)
  2. G

    Question Still no Plesk client portal

    There doesn't seem to be a way to join or do you have to be a paid partner? This doesn't look like what I was referring to. Thanks G
  3. G

    Question Still no Plesk client portal

    How come Plesk still doesn't have client portal where I can manage licenses, invoices, billing, support, etc? Plesk is a big company and every other SAS provider I deal with have client portals. Thanks G
  4. G

    Issue Emails sent locally even though MX is offsite and mail disabled, but no errors, where is the email?

    If email service is disabled for a domain and email is not resolving outbound then that would suggest some kind of routing/network misconfiguration which isn't allowing outbound email to resolve correctly. I just disable email service and outbound email resolves correctly on my servers.
  5. G

    Question Curl problem

    Under Tools > IP Addresses - associated the Public IP to local internal IP then configure Plesk DNS for the website. This will allow websites to resolve internally without having to use /etc/hosts file. Your Scheduled Task - Fetch as URL or curl www.domain.com to resolve and execute. Note that...
  6. G

    Issue How to route local traffic internally

    Hello all, I am trying to figure out how to resolve local-to-server traffic internally instead of having it route to router and back again. For example, on Plesk 17.x/Centos 7 server I ran into a problem where a Scheduled Task set up as Fetch URL would not resolve and failed with URL not...
  7. G

    Resolved The System Updates tool is already installing updates in automatic mode. Please try later.

    I am getting "The System Updates tool is already installing updates in automatic mode. Please try later." when trying to update system components on Onyx 17.0.x. I don't have system components set to automatically update. I do have Plesk + third party components set to automatically update...
  8. G

    Permission denied for client trying to setup Let's Encrypt

    Bump?
  9. G

    Permission denied for client trying to setup Let's Encrypt

    Hi there, A client is getting 'Permission Denied' when he clicks the Let's Encrypt icon using his login. Client is setup with Webmaster account. I've reviewed the permissions for Webmaster and there's no setting for Let's Encrypt permissions. I can access the service as admin however. Is...
  10. G

    Client can't access Additional nginx directives dialogue

    Thanks for your response Igor. I can understand the rationale behind that decision but this presents some challenges for the client and the hoster. When php-fpm is enabled for a website, htaccess no longer works and the htaccess directives need to be moved into Additional nginx directives...
  11. G

    Client can't access Additional nginx directives dialogue

    Hello, I've been trying to configure Plesk Service Plans to give customers access to Web Server Settings > Additional nginx directives dialogue but all they see is what is in the attached screenshot. Customers can enable Process PHP by nginx but they can't see the Additional nginx directives...
  12. G

    Installing CloudLinux on existing Plesk 12 server

    Hi I would like to install CloudLinux on an existing Plesk 12, Centos 6-64 server with about 100 domains. I also have 2 versions of php: 5.3.x. and 5.4.x Can I install CloudLinux on a server with existing domains without breaking the server or websites? I would like to hear from others of...
  13. G

    Why is Plesk 12 still using Apache 2.2.15

    Apache 2.2.15 This is an older version and has vulnerabilities but is still being installed with Plesk 12. Centos 6 doesn't offer later versions of Apache so perhaps this is something Plesk should upgrade via the updater. Any thoughts on this? Thanks G
  14. G

    Upgrade License to Unlimited but Plesk still showing old limit

    ok, thanks Igor.
  15. G

    Upgrade License to Unlimited but Plesk still showing old limit

    Hi there I am running Plesk 11.5 (linux) and just upgraded my perpetual 100 domain license to Plesk Unlimited Monthly. I installed the license successfully but the domain limit still shows 100. I suspect this is because I am running Plesk 11.5 but the license is for Plesk 12. I am not ready...
  16. G

    Subdomain folders not created when adding subdomain after upgrade to 11.5x

    Hello What should I be looking for? I did look at the /var/www/vhosts/domian-name/subdomain directory from with the control panel file manager and no files appeared or were created after my attempt to create a new subdomain.
  17. G

    Subdomain folders not created when adding subdomain after upgrade to 11.5x

    We recently upgraded to 11.5x from 11.1 and we now cannot add subdomains within the subdomains directory. When creating a subdomain with path /subdomains/abc.com/httpdocs, the folder structure is not created. I can create subdomains with path to the root (i.e. /subs/abc.com/httpdocs) but not...
  18. G

    Wordpress Update/Plugin Install fails

    I'm wresting with a problem with Wordpress' Automatic Plugin Install and Upgrade which uses FTP to download and install/upgrade. I can usually install small plugins but larger plugins usually fail. Wordpress is able to quickly download the entire zip file and unpack it to the upgrades folder...
  19. G

    Can't change IUSR permission with File Manager

    Iusr Hi Danny Please let us know what they come up with. thx Glenn
  20. G

    Can't set permissions for IUSR with Filemanager

    I tried that and it didn't work and also reconfigured permissions.
Back
Top