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    Resolved There was an issue with updating system packages and third-party components. pum is called with arguments: ['--list', '--repo-info', '--json']

    @PeopleInside The workaround suggested by Plesk can work for many reasons, but it still is a workaround that can other issues - for instance, an issue might be and probably is that you are updating packages during rush hours, hence leaving the server less responsive and the web server even...
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    Resolved There was an issue with updating system packages and third-party components. pum is called with arguments: ['--list', '--repo-info', '--json']

    @PeopleInside In most cases, these kind of "pum related" issues go away after 1 or a couple of days. As a result, in most cases, it is safe to ignore the error notifications - not desirable, not truely safe, but ignoring them is sufficient. Setting the cronjob at 14PM - or any time at...
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    Issue Remote SFTP-Backups fails with 425 error

    @fliegerhemi, The error message can - in theory - be safely ignored. However, this "150 Opening BINARY mode data connection" is normally indicative of a firewall blocking the passive ports used for FTPS (or, in some rare cases, issues with the range of predefined passive ports). If you...
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    Resolved Nginx $_SERVER['HTTP_HOST'] incorrect

    @JeroenK, Please remove the host : $host custom value set in 'Additional nginx directives'. This custom value should not be needed at all. For Nginx, this is - in this precedence : a hostname from the request line, a hostname from the Host request header or the server name matching a...
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    Resolved Why I'm quitting Plesk after nearly a decade

    @HHawk The statement can be responded to with a : no, they will definitely not. I am simply trying to say here that some things or views will never change within Plesk or will only change with very very great difficulty. And the definition of "difficulty" here is : it takes years to...
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    Input WordPress Security Usability testing participants needed

    @Sebahat.hadzhi Please elaborate on the "prototype" and how this differs from the current security components. Thanks in advance!
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    Input Join the WebPros Cloud Pilot Program Today!

    @Sebahat.hadzhi I have to be brutally honest. This is an accident going to happen and a reoccurrence of similar attempts from the past - attempts that failed miserably. On the hand, there is the concept of WebPros Cloud. In essence, this concept is already alive in the form of many...
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    Input Enormous price increases yet again for 2025

    @LTUser, I agree with your statement concerning the "fees" of vital components that - ideally - should be present at no costs at all. There are better and cheaper alternatives, quite many. In addition, there is always the option to setup a free spamd cluster. Both the alternatives and...
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    Input Enormous price increases yet again for 2025

    @Gary W. I am a bit disappointed if you or Plesk Team removed your last posts - what happened there?!?? One of your posts talked about a "1400-word delirium" from my side - I do not take personal offense, no worries. The other of your posts showed an image and contained a statement about...
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    Question TLS 1.2 and 1.3 only

    @Shamrock If this is the only objective (people visiting), then you do not need to think about NCSC or go to internet-dot-nl (vague site, by the way). If "visiting" is defined as "making your website accessible to modern browsers", then TLS 1.3 with a very strict cipher suite will always...
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    Issue 18.0.72 broke IP Default Webites Ubuntu 24

    @TorbHo This statement I can fully agree with. This statement I feel ambivalent about. Most loyal customers should be defined as "customers that stay with Plesk". The "many users" that you talk about are "users" that - often - do not have a fair appreciation of the material and...
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    Question Plesk: how to organize 1-1.5 TB admin backups?

    @JVG This statement needs to be clarified. In essence, the "full server backup" is a sequential process of making backups of various individual domains / subscriptions. Stated differently, all domains and subscriptions are sequentially backed up into a "full server backup". The backup...
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    Question TLS 1.2 and 1.3 only

    @Shamrock Do not expect too much. It is rather impossible to make sense of what can be labelled as a "set of secure ciphers" - this differs across use-case scenario's and it changes over time. Manual adjustments will always be required, if any adjustment is necessary. Certainly not the...
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    Input Enormous price increases yet again for 2025

    @Gary W. This statement is rather lopsided - why not take 10 years ......... or 50 years? It might be true that you save some money, but taking a random and long period is just incorrect and some might argue that it is "exaggeration". The simple fact is that, if and only if one does a...
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    Question Plesk: how to organize 1-1.5 TB admin backups?

    @AndreyKashin Now, after the preliminary introduction in my previous post, let's work towards to answers to your questions. This statement is a clear indication that your server has not sufficient resources. A tiny upgrade of the server would suffice, since any 32GB / 64 GB RAM server...
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    Question Plesk: how to organize 1-1.5 TB admin backups?

    @AndreyKashin First of all, @ChristophRo has given you some valuable insights and the most important one is : use servers with sufficient resources. Secondly, this part is partly right and partly not entirely right. In fact, there is a bit of performance gain when using incremental...
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    Issue Setting HSTS and HTTPS redirect on alias domain

    @Shamrock The question is rhetorical in the sense that the alias will "point" to the "main domain" and, as such, the config of the main domain is equivalently applying to the alias. Could you be more elaborate about and describe what you think is "different" from the main domain? In...
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    Question 18.0.72 Update #1 All sites down

    In that case, not an issue with Plesk. Please provide more information.
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    Question TLS 1.2 and 1.3 only

    @Shamrock, This question is probably best answered as : yes. However, you can make a backup of relevant config files first. If you have Nginx config, then copy the /etc/nginx/conf.d/ssl.conf to a file like [filename].bak - leave the ssl.conf file as is (and do not remove). Afterwards...
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    Question TLS 1.2 and 1.3 only

    @Shamrock The Mozilla config generator is one of the kind "pick me (Mozilla), don't think and mess up your config with what I say - trust me!". In essence, most of the valuable recommendations made by the Mozilla config generator are already present in the default Plesk config. Some...
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