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No the application is on a different web server which I have no control over. It then sends files over FTP to many people. Then my application reads those same files over FTP (in my case SFTP). Of course there could be other ways to do things but that's just how the supplier works. They require...

In my case a supplier had an application to share files over FTPS but doesn't support SFTP right now. I used another third party service for this previously, but they seem to have just discontinued support for FTPS. Not totally understanding your last paragraph but it doesn't really matter (like...

I reverted the initial things I did (changes to /etc/passwd, /var/www/vhosts/domain.com/etc/passwd, and /var/www/vhosts/system/domain.com/etc/passwd), and restarted sshd service, and no changes. Things still work the same as after doing the /etc/ssh/sshd_config change.

That actually did work for me, mostly. In case the article link gets broken, what I did was, in etc/ssh/sshd_config, replace the line "Subsystem sftp /usr/libexec/openssh/sftp-server" with "Subsystem sftp internal-sftp". (and then restarted sshd service) Now I can connect via SFTP using...

Steps taken: Go to domains -> select my domain (ie. domain.com) -> click FTP access -> click "+ Add an FTP Account". Fill out FTP Account Name, Home Directory, Password/Confirm Password. No other fields are displayed. In my case I need to specify a home directory folder, so I did. The first...