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Hello, Here's my conf : CentOS 6/Plesk Obsidian (I know CentOS 6 is EOL but this is not the problem here). When I try to activate a Let's Encrypt certificate to a domain it fails with this error : Order for domain 'xxxxxx.com' not exists Ths domain is fully hosted on the Plesk (DNS managed by...

I've totally removed this extension and mails are sent again. Thx Igor !

Hello, My server is running Centos 6 (I can't easily upgrade it to Centos 7) with Obsidian 18.0.31. Since few days server does not send mails anymore. Errors in maillog are : It is not related to amavisd (not installed). I restarted postfix and then the server but it didn't fix it. Can it...

Can you post a screenshot of your Plesk dns records ?

I suppose Cpanel agrees to pay the price and not Plesk...

Great news. Thanks !

Hello, I can't get Advanced Monitoring to work on my Plesk Obsidian 18.0.35 (CentOS 7). The graphs are empty and I get "Metric request error" in the corner of all graphs. I tried uninstall/reinstall Advanced Monitoring and Grafana but no change. The server is full updated and has no problem...

Hello, Will a Cloudflare extension ever be added to Obsidian ? Thanks

Hello, Since few days our customers using old windows mails clients (like Windows Mail on Windows 7) can't use pop3s (port 995) any more. As they can only choose SSL and not StartTLS in their mail client the connection fails. It was working few days ago and keep working if they turn to pop3...

You're right. I could delete this task emptying the file in /var/spool/cron/XXX. Thanks!

I've got a strange task ".sh" in a customer abonement (see capture FR version). Probably due to a hack. Problem : I can't remove it. Even though the output says "Task deleted" it's still here. If I try to rename it to "a.sh", it returns "Success" but it add another task a.sh next to .sh. I can...

It seems that problem occurs only with Outlook customers but not totally sure at this point. We have another Plesk server in exactly same configuration (12.5.30 on CentOS 6 with a lot of customers too) that does not have problem at all. I compared /usr/lib64/sasl2/smtpd.conf and some other...

Thanks for your answer. I saw in other post that some people that delete DIGEST-MD5 had then another issue. Hope this will not be the same for me. That I do not understand is why the problem appears randomly for customers. The server was working fine for years.

Hello, Since about 2 weeks, my customers report me that their Outlook randomly asks for mail password. If they type it, it doesn't work and asks it again and again. And few minutes later it works normally without any change server-side or client-side. Note that if I run the command "plesk...

Hello, My configuration : Windows 2012 Server + Plesk 17.8.11. Activation of custom error page does not work. In a domain settings I went to Virtual Directories > Error documents. Then I click "404", select URL, and finally paste a full URL (https://......). But it does not work. The server...