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I can confirm that the instructions given are correct: IgorG. The same thing happened to us when we updated to Update 2 ... From problem to problem .... we have regretted a lot when updating to Obsidian.

we still waiting, we have the same alert messages for two weeks ...

I have consulted with my clients and the alert message continues to appear ... the problem of folder names solved. We still waiting...

I installed a few minutes ago that update and until tomorrow with the client I can not confirm if it solves the problem, but I think it only resolves the names of the folders in Horde with courier-imap ....

Good Morning, Well ... bit by bit ... They have released an update Plesk Obsidian General Availability Update 2 (GA 18.0.20) for Plesk Obsidian to fix: he contents of mailboxes on Plesk servers with Horde and Courier-IMAP 5 installed are now displayed correctly. Change Log for Plesk Obsidian...

By updating Plesk Obsidian General Availability Update 1 (GA 18.0.20), the problem has been fixed. Thanks !

When updating to Plesk Obsidian, I have not saved any PHP-FMP parameters, so I had to reset them again.

Good Morning, I have already been reported again the same error by my client. Any news on the solution to the problem? Thanks !!

Plesk support answers our hosting provider: "Plesk tells us that they don't know the problem, they have opened an internal ticket to their development team to investigate the problem. We have been reported several equal cases, the last update of Plesk at 18 is generating some problems with the...

Of Course

Thanks for your answer. Yes, my hosting provider on my behalf has put a ticket and we are waiting for an answer. We will wait for Plesk's support response and then decide whether to upgrade to Dovecot or not. Thank you !

The application used by our customers is the one they have always used: Outlook 2016. And this problem did not occur in the previous version of Plesk. When updating to Plesk Obsidian it has begun to fail. The problem with upgrading to dovecot is: am I sure I won't have problems in this update...

Bad news, the client reports that today they have also received the alert. We are frustrated not to find the solution. Today we plan to update to GA Update 1 ..... we will see if it gives any results.

Ok, this problem is due to a micro cut in the server connection. Today we have not had this problem. Thank you !

Do I uninstall Kernel Care and reinstall it? Thanks!

I'm waiting for that ... answer from my client ... As soon as you communicate any news, I publish it here.

Added "UTF8 = ACCEPT" in: etc/courier-imap/imapd IMAP_CAPABILITY="IMAP4rev1 UIDPLUS CHILDREN NAMESPACE THREAD=ORDEREDSUBJECT THREAD=REFERENCES SORT QUOTA AUTH=CRAM-MD5 AUTH= CRAM-SHA1 AUTH=CRAM-SHA256 AUTH=PLAIN IDLE UTF8=ACCEPT" and in : IMAP_CAPABILITY_ORIG="IMAP4rev1 UIDPLUS CHILDREN...

Thanks !! But it would be convenient for Plesk support to carry out an update to solve this problem ... from what we see there are more people with this problem. I said thank you very much!

Many Thanks !!! Any possibility to change the imap courier config manually on the server?

The strangest of all is that this did not happen before with Plesk Onyx ... already change: UTF8 = ACCEPT in IMAP_CAPABILITY in the mail clients without positive result. So do you recommend upgrading to Dovecot? Thank you so much !!