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Username: vaelu TITLE Plesk license key page is constantly reloading PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk 18.0.38 on Debian 10 PROBLEM DESCRIPTION We have updated to Plesk 18.0.38 yesterday. Today, our license expired because we want to switch the license...

Username: vaelu TITLE Getting duplicate DNS error when creating domain alias with deactivated DNS service PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Tested with Plesk Obsidian 18.0.36 and 18.0.37 on Debian 10.10 PROBLEM DESCRIPTION I want to add a domain alias for a...

Hello Pleskians I recently noticed that the Roundcube database with all user settings, sessions, address books etc. is not included in the Plesk backup which is created automatically via the Backup Manager. I think this is a problem and should get fixed, since when restoring a backup also the...

Hello Pleskians We had a customer which complained about that he couldn't receive an email. The error was . Our server wide configuration for max email size is 10MB (Tools & Settings > Mail server settings > Maximum message size). Of course, we told the customer that an email should not be...

Username: webdiz TITLE Plesk branding_theme utility does overwrite default skin PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.32, Debian 9.13 PROBLEM DESCRIPTION We have changed our Plesk theme with a custom one like described here: Using Custom Themes We...

Hello Pleskians In the deprecation plan of Plesk is mentioned that Filesharing will be depracted in version 18.0.27 and removed in version 18.0.28. We have just updated to version 18.0.29 and Filesharing is still there. Is it possible to deactivate or remove the feature?

Hello Pleskians We are already into this AutoDiscover topic for a long time. Two years ago we created our own AutoDiscover config for our customers because they were in need of it and Plesk did not have this feature back then. Then we have worked with the Plesk developers side a side when the...

User name: webdiz TITLE Google Authenticator Extension: Page disappears when clicking it PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Debian 9.12, Plesk Obsidian 18.0.25 Update 2, Google Authenticator Extension 1.4.1 PROBLEM DESCRIPTION I have a little bug report about the...

Hello Pleskians! Since Plesk Obsidian is out, it is possible to access the Plesk interface over a hostname without entering the port 8443 (How to make Plesk interface accessible over a hostname without entering the port number). We have activated this feature and that it isn't possible to...

Hello Pleskians I have a little bug report about the "Google Authenticator" Extension from Plesk, which would be nice when it could be fixed. Also, I have a suggestion for it. When you log in to Plesk with Google Authenticator activated, this page is shown: When you now click anywhere...

Hello A little report today: In Update 18.0.23 Dovecot was updated and our password change function in roundcube, which runs with the poppassd driver was not working anymore. I have then analysed the error and noticed that there was a change in the file /etc/xinetd.d/poppassd_psa: The...

Hello guys I have a problem with Plesk since I need to configure autodiscover and autoconfig for my customers emails. I've created both subdomains "autodiscover.example.com" and "autoconfig.example.com" and created the config files. Also I've created the correct SRV records etc. like in this...