• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. E

    Issue Apps Catalog fails: There are x dangling installations of WordPress

    Hello, I had to recover PLESK from Backup. After that the Application Vault is not working; Customers get "Failed to parse metadata" if they try to install an application like WordPress from Apps Catalog. If I open the Application Vault I get Interesting enough is that these ids are not...
  2. E

    Question Turn off creation of core-dumps

    Hello, the plesk support team once enabled core-dumping for FPM - this is no longer necessary. How can I safely disable it and delete all generated core-files?
  3. E

    MySQL does not start

    Hello, unfortunately I can not start MySQL anymore: This is the error.log in /var/log/mysql/error.log Any ideas?
  4. E

    Update of plesk-mail-pc-driver_12.5.30 hangs

    Hello, at the moment I mention that the upgrade of the package plesk-mail-pc-driver_12.5.30 hangs for hours: Any ideas on that?
  5. E

    Changing PHP-Version for a specific domain leads to "Service unavailable"

    Hello, if I change the PHP-Version for a specific website I'm getting the error 503. The logs of the domain shows If I use FastCGI instead of FPM it works. Is this an error in plesk or do I have to change my config?
  6. E

    NGINX does not start up -> Too Many Open Files

    Hello, at the moment NGINX is not willing to start: The error: I tried to follow https://kb.odin.com/de/115139 to solve this but the error still appears: in NGINX.conf: System is Debian 8 on Systemd.
  7. E

    Support for Ubuntu 15.10 coming?

    Hello, actually I want to set up a new PLESK-system on Ubuntu 15.10 but I see that it is not possible because PLESK is not available for 15.10. Are there any information about the date when 15.10 will be supported?
  8. E

    Daily maintenance crashes server

    Hello, I just mentioned that the daily maintenance crashed the server :-/ The load increased up to 144 (!) and RAM usage was 100%. That's an excerpt of ps-output: Any idea how to solve that?
  9. E

    Apache/FPM crashing from time to time

    Hello, on one of our servers we got the following problem: Some webpages are showing the server error "Service Unavailable" from time to time. The logs are showing the following: The PHP5-FPM.log shows the following: The server has a lot of free resources and is not under DDoS/Brute...
  10. E

    Apache often restarts - I don't get the reason why

    Hello, at the moment I can see that apache 2.4 on Debian 8 is restarting very often: [Mon Dec 14 03:29:33.127396 2015] [mpm_event:notice] [pid 6764:tid 140215195498368] AH00491: caught SIGTERM, shutting down [Mon Dec 14 09:20:26.061830 2015] [core:warn] [pid 6875:tid 140485499373440]...
  11. E

    Postfix SSL-Certificate

    Hello, I got a thawte Wildcard SSL-Cert for for *.my.example.com. Now I would like to use it for my mailserver (hostname: test.my.example.com). I edited the /etc/postfix/postfix_default.pem and included key, cert and ca in this file. Unfortunately SSL-checks are failing with error or...
  12. E

    PHPMyAdmin: Upload File Size - changes are not adopted

    Hello, I would like to increase the upload_max_filesize in the phpmyadmin-instance that plesk provides. My /opt/psa/admin/conf/php.ini looks like this: short_open_tag = On y2k_compliance = Off output_buffering = Off max_execution_time = 600 max_input_time = 600 memory_limit = 256M...
  13. E

    PLESK 12.5: AH01071: Got error 'Primary script unknown\n'

    Hello, since a few days I'm getting more and more errors like this in my php error logs: [Tue Nov 24 16:07:04.025470 2015] [proxy_fcgi:error] [pid 20003:tid 139677277275904] [client 95.90.226.xx:58930] AH01071: Got error 'Primary script unknown\n', referer: https://www.example.com/mypage/test...
  14. E

    "Error: No space left on device" on Apache2 restart

    Hello, If I do me@server:/home/me# service apache2 restart I'm getting Error: No space left on device df -h tells me that there is enough space /dev/loop1 394G 72G 303G 20% / none 100K 0 100K 0% /dev cgroup 12K 0 12K 0%...
  15. E

    Apache: Graceful kill fail, sending SIGKILL

    Hello, last 2 days I mention a large number of these entries in my apache-logfiles: [Sun Nov 22 18:41:42.335043 2015] [:error] [pid 30603:tid 140626381186816] [client 64.246.165.190] ModSecurity: Access denied with code 403 (phase 2). Pattern match "(?i:(?:^(?:microsoft...
  16. E

    Apache crashes

    Hello, unfortunately the apache webserver-process crashes from time to time. This is what /var/log/apache2/error.log is giving me: *** stack smashing detected ***: /usr/sbin/apache2 terminated ======= Backtrace: ========= /lib/x86_64-linux-gnu/libc.so.6(+0x731ff)[0x7f0fe10ef1ff]...
  17. E

    Error 502 from time to time

    Hello, since my last upgrade I mention Error 502 on all domains (!) from time to time. Restarting NGINX and Apache2 solves the problem. The nginx-error-log shows: So I guess that something in the "chain" of services is broken. My first idea was that fail2ban is blocking the IP of the server...
  18. E

    Can not move customer to another reseller

    Hello, unfortunately I can not move a customer to another reseller, because of this error: "Einige der ausgewählten Kunden wurden nicht zu **** **** verschoben. Der ausgewählte Reseller besitzt nicht die Berechtigung 'Verwaltung der DNS-Zonen', aber einige der Kunden besitzen sie." which...
  19. E

    Mail-Settings: Scripts are not allowed to use sendmail - but it's possible to send spam

    Hello, I configured the plesk-outgoing-mail limitation as follows: Scripts are not allowed to send mails (see: http://d.pr/i/HqdO ). But a simple php-script with mail()-command can successfully send mails. How can I stop that?
  20. E

    NGINX vulnerable for poodle (but I disabled it...?)

    Hi there, I'm curious why port 443 is still vulnerable on one of my test-PLESK-systems. I used ssl_v3_disable.sh and reconfigured nginx manually - but it's still vulnerable. What can I do?
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