• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Bitpalast

    Issue Rotation of access_ssl_log.webstat can be done, but previous access_ssl_log.webstat is restored on next day

    In a subscription /logs/access_ssl_log.webstat has grown to a large size where the nightly AWStats maintenance starts hanging. The only solution we could find was to remove the access_ssl_log.webstat file so that further processing by AWStats is done with a much smaller file. As AWStats stores...
  2. Bitpalast

    Question How is Spamcop DNSBL doing these days?

    Spamhaus seems to have added more IPs to their "Open Resolver" list. We had to remove them from our systems for that. We're using proprietary resolvers, yet they seem to dislike them (or the number of the requests they are doing). Is bl.spamcop.net a valid alternative these days? We haven't...
    • Bitpalast
    • Thread
    • antispam blackhole list blackholelist dnsbl spam
    • Replies: 4
    • Forum: Open Topics
  3. Bitpalast

    Question How to remove SSL renewal attempts for good?

    Domain <domainname> has no active SSL certificates: SSL is disabled in Hosting Settings: The SSL directory was removed: rm -R -f /usr/local/psa/var/modules/sslit/etc/live/<domainname> It is no present on the system any longer: ls -l /usr/local/psa/var/modules/sslit/etc/live/ | grep...
  4. Bitpalast

    Question New ImunifyAV extension is missing notification settings and templates in Plesk notifications?

    In the previous ImunifyAV extension, Plesk offered notification settings in Plesk notificates. It was also possible to edit that template to cater for individual needs. In the new ImunifyAV extension however, these settings are missing. Where can we define ImunifyAV notifications?
  5. Bitpalast

    Issue SpamAssassin blacklists have no effect on incoming mail

    Spamassassin is turned on with individual settings per mailbox. For the mailbox in question, Spamassassin is turned on. The blacklist contains entries like *@somedomain.tld. The incoming mail is small enough that is is being handled by Spamassassin. The sender is not whitelisted, neither in the...
  6. Bitpalast

    Forwarded to devs Spamassassin ignores mails to mailboxes that contain an ampersand, e.g. d&[email protected]

    Username: TITLE Spamassassin ignores mails to mailboxes that contain an ampersand, e.g. d&[email protected] PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Alma 8.10 Plesk 18.0.65 #2 PROBLEM DESCRIPTION A mailbox with an ampersand in its name (e.g. d&[email protected]) is ignored...
  7. Bitpalast

    Question Repeatedly bad experience with Trustpilot - who else made a similar experience with them?

    My business Bitpalast GmbH has made repeatedly bad experiences with Trustpilot. Today the third customer informed us that he initially published a 5-star rating about us on the Trustpilot profile of the company, and Trustpilot - as in at least two more such cases before, one of them just...
  8. Bitpalast

    Forwarded to devs [Minor] Text placeholder variable appended to otherwise correct translated text

    Username: TITLE [Minor] Text placeholder variable appended to otherwise correct translated text PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Obsidian 18.0.63 #4 Alma 8.9 PROBLEM DESCRIPTION After changing the PHP version of a website, the green confirmation box "Information...
  9. Bitpalast

    Forwarded to devs Update to 18.0.63 #4 removed /etc/fail2ban/jail.local, crashed Fail2Ban

    Username: TITLE Update to 18.0.63 #4 removed /etc/fail2ban/jail.local, crashed Fail2Ban PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Obsidian 18.0.63 #4 Alma 8.9 PROBLEM DESCRIPTION In one case the automatic minor Plesk update to 18.0.63 #4 has removed the...
  10. Bitpalast

    Resolved Could you please explain changes to the Fail2Ban jails in 18.0.63 in more detail?

    According to another post, the "recidive" jail has been replaced by two new jails "plesk-one-week-ban.conf" and "plesk-permanent-ban.conf". We're using custom software and definitions that partly rely on the "recidive" chain and .conf. I'd like to know more what the two new confs do, whether...
  11. Bitpalast

    Resolved SSL create and renew errors on random domains / possibly a Let's Encrypt issue, but maybe only in combination with Plesk

    We are seeing some random create and renewal errors of Let's Encrypt as described in https://community.letsencrypt.org/t/failed-reissue-on-plesk-due-to-could-not-obtain-directory-curl-error-35-encountered-end-of-file/221455/3 This only occurs on some domain names while other domains on the...
  12. Bitpalast

    Question How to activate the new dashboard?

    I've been reading allusions to a new dashboard page, but so far, including 18.0.62, the dashboard page looks still the same as it always did. How to activate the new dashboard?
  13. Bitpalast

    Subdomain cannot be removed with "remove" option from the domains list

    Username: TITLE Subdomain cannot be removed with "remove" option from the domains list PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Alma 8.9 Obisidian 18.0.61 #5 PROBLEM DESCRIPTION Clicking the removal button from the domains list does display the expected warning that all data will...
  14. Bitpalast

    Forwarded to devs Pagination error in WP Toolkit leads to a "No installations found" WP Toolkit page after deleting the last and only entry shown on the last pagination

    Username: TITLE Pagination error in WP Toolkit leads to a "No installations found" WP Toolkit page after deleting the last and only entry shown on the last pagination page PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Alma 8.9 Obsidian 18.0.61 #5 WP Toolkit 6.4.1-8525 PROBLEM...
  15. Bitpalast

    Resolved Wordpress not downloadable/installable in different versions on several servers [due to rate-limiting on WP side]

    Username: TITLE Wordpress not downloadable/installable in different versions on several servers PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Alma 8.9 Obsidian 18.0.61 #5 WP Toolkit 6.4.1-8525 PROBLEM DESCRIPTION WP installation fails as described in...
  16. Bitpalast

    Resolved "Response Code 500" when a user clicks on the Sitejet Builder link

    Example: https://<hostname>:8443/modules/plesk-sitejet/index.php/edit/index?dom_id=281&site_id=24128 https://<hostname>:8443/modules/plesk-sitejet/index.php/edit/index?dom_id=281&site_id=2415 Both links create this error response in Plesk: The user says, that before this happened, he had...
  17. Bitpalast

    Resolved How to relink vhost logs for add-on domains?

    https://support.plesk.com/hc/en-us/articles/12377533952023-Error-during-statistic-recalculation-on-a-Plesk-server-Cannot-relink-logs-Target-directory-is-in-invalid-state explains what to do to re-create the /logs directory and relink the logs from /var/www/vhosts/system/<domain> to the...
  18. Bitpalast

    Resolved SSLIt renewal notifications (email) sometimes have trailing cryptic characters

    Username: TITLE SSLIt renewal notifications (email) sometimes have trailing cryptic characters PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE 18.0.48 CentOS 7.9 PROBLEM DESCRIPTION At the bottom of the SSLit/Let's Encrypt SSL certificate renewal notifications there are...
  19. Bitpalast

    Forwarded to devs SSLIt configuration files not removed in some cases when a customer and/or domains of that customer are removed

    Username: TITLE SSLIt configuration files not removed in some cases when a customer and/or domains of that customer are removed PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE 18.0.48 (but also in earlier versions) CentOS 7.9 PROBLEM DESCRIPTION When a domain, a subscription or a...
  20. Bitpalast

    Resolved Apache web server config files all regenerated nightly since 18.0.48

    Username: TITLE Apache web server config files all regenerated nightly since 18.0.48 PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE 18.0.48 CentOS 7.9 PROBLEM DESCRIPTION Since the update to 18.0.48 all Apache web server configuration files e.g...
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