• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
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    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Nicola

    Question Problem with portainer

    Hi, I recreated the portainer docker to update it to the latest version. Now when I click on the link in the interface it asks me to create the admin user. I try to save the credentials but the answer is that I am not authorized. thanks to anyone who can help me
  2. Nicola

    Question mysql_native_password to caching_sha2_password for database user

    Hello, in the database logs I find this warning. In fact when I create users from the plesk interface I can't choose the password saving method and the passwords are stored with "mysql_native_password". I would like the "caching_sha2_password" plugin to be used by default but I can't do this...
  3. Nicola

    Question Detect who created a subdomain

    Hi, How can I check who created a subdomain with plesk? Are there any logs or can I find this information in the plesk tables? Thanks
  4. Nicola

    Question Problem access to git repository

    Hi, How can I enable multiple users to access a repository instanced on a domain? Currently the only user who can log into the repository is the system user. I have tried to add ftp users or domain administrator users but I can't log in with anyone. Thanks
  5. Nicola

    Resolved Problem update plesk

    Hi, I'm tryng to install the last update for plesk, but I get this error: Current version: - Versione Plesk Obsidia 18.0.42 #1 - OS Centos 7 - Mysql 5.7 Update to: Plesk Obsidian 18.0.43 What can I do? Thanks
  6. Nicola

    Question FTP user

    Hello, I am trying to add an ftp user for a subdomain but I cannot log in via the FTP client (Filezzilla). How could I solve? Thanks in advance
  7. Nicola

    Question How to setup JIT compile for php8

    Hi, I have a question, is the JIT compiler for php 8 already active by default or is it necessary to enable it manually? Thanks
  8. Nicola

    Question Strange php logs

    Hi, I have php logs like the example below: [03-May-2021 16:51:33] WARNING: [pool site.example.com] child 84111 said into stderr: " % Total % Received % Xferd Average Speed Time Time Time Current" [03-May-2021 16:51:33] WARNING: [pool site.example.com] child 84111 said into...
  9. Nicola

    Question How I can disable PHP Composer Advisories

    Hi, How I can disabled the automatic check of this extension? There is no option to uninstall the extension. Thanks
  10. Nicola

    Question vhostmng-find processe consume CPU

    Hi, does anyone know what is in command in question (complete command /usr/local/psa/admin/bin/vhostmng-find)? And possibly why might it consume so much CPU? I find the parent process: /usr/bin/sw-engine -c /usr/local/psa/admin/conf/php.ini...
  11. Nicola

    Issue Plesk hostname result not secured

    Hi, for a couple of days plesk is not secured, I tried to regenerate the certificate following this guide ( How to secure a Plesk hostname on port 8443 with an SSL certificate (Let's Encrypt / other certificate authorities)) but nothing changes, what could I do? Thanks
  12. Nicola

    Issue After upgrade to plesk 18.0.27 you cannot update awstats

    Hi, after upgrading i cannot update Awstats, how can I resolve this? Thanks
  13. Nicola

    Question Install last version of Apache

    Hi, I see that the apache package is 2.4.6-90.el7.centos, is it possible to install a more updated version of apache without giving problems to the system? Thanks
  14. Nicola

    Forwarded to devs Warning in system Updates

    User name: Nicola TITLE Warning in system Updates PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian Version 18.0.25 Update #2, last update il 26/Mar/2020 11.43, CentOS Linux 7.7.1908, Mysql 5.7 PROBLEM DESCRIPTION Hi, this morning I get this message in plesk "Warning...
  15. Nicola

    Issue Warning in system Updates

    Hi, this morning I get this message in plesk "Warning: Information on some packages might not be actual: inconsistencies were detected in the system's package manager database. Please resolve this issue manually." If I run this command " plesk sbin pum --check" the result is this: 2020-04-07...
  16. Nicola

    Question Error 502/503 php 7.4

    Hello, with php 7.3 I do not have any problem, when I upgraded to php 7.4 I get random errors like these: php74-error.log [10-Jan-2020 08:24:38] WARNING: [pool example.com] child 11839 exited on signal 11 (SIGSEGV) after 2.798999 seconds from start [10-Jan-2020 08:24:38] NOTICE: [pool...
  17. Nicola

    Question High CPU usage process issue (apache -k)

    Hi, I have a problem with a domain, sometimes starting many processes that completely used the CPU (image attached). I can't find a solution and even looking on the internet I can't find anything about it. What could I do to investigate further? Thanks in advance
  18. Nicola

    Question Error 503

    Hello, since a couple of days there are many random 503 errors coming from only one software (in the domain there are other software that do not present problems). When the error occurs in the logs I see that the request is interrupted because the process (in this case the 180208) is terminated...
  19. Nicola

    Issue Mysql tables innodb lost after alter table

    Hi, I have a problem for a couple of days with mysql (5.7) and innodb tables, I try to explain: I have a main database (dbDeveloping) and a series of databases in production (db1Production, db2Production, ...), when I modify the structure of some tables in "db1Developing", through a php script...
  20. Nicola

    Question Problem with Memcached

    Hi, I have a question form Memcached. I installed it on my server but several times it seems that the data requested by the application is not stored in memcached but is requested from the database. if I go to search for it through PHPMemcachedAdmin the value exists in memcached. Does anyone...
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