• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. P

    Issue CLI 'site' command does not deliver any value for

    Hi! The versatile 'site' command is delivering blank data for 'Total size of backup files in local storage:,' even though many domains have gigabytes worth of backups in /var/lib/psa Issuing "/usr/local/psa/bin/site -i example.com" for example. Contrast this with: du -sh...
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    Question pleskrestore: how use .xml and .tzst files for just one domain, using command line

    Hi! I've read numerous articles/docs on using "pleskrestore" command. Most refer to a simple, single file, such as mydomain.zip. I have a full /var/lib/psa/dumps/domains directory for a series of domains rescued from a prior server. I wasn't sure how to match the pleskrestore command given a...
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    Question Best way to add sftp user to be jailed within an existing host

    There are numerous threads that cover this issue, many I've read, but I can't seem to master this workflow. A domain exists, example.com, with user: example A directory exists, /var/www/vhosts/example.com/upload I'd like an sftp user (not ftp) jailed to /var/www/vhosts/example.com/upload FTP...
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    Question Adjusting mysql innodb_page_size global variable. Implications?

    We are inheriting a site hosted on a customer's server. Current developer writes: "You will need a container / environment that has mysql setup with this higher rowsize. Changing the innodb_page_size in an existing environment with other DBs with the default rowsize will corrupt (can't think of...
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    Question Is 8443 still a default Admin port?

    I installed an Amazon EC2 image of Plesk/Ubuntu. I was setting up my normal firewalls, and realized 8443 isn't behaving like a default port for the Plesk admin. Wasn't sure if this was the new default, or of the EC2 image had special treatment. Just curious!
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    Question Fresh Plesk install on EC2 fails at the finish line, failed 'crontabmng' 'set' 'psaadm'

    The EC2 is using Ubuntu 20.04 LTS. Everything seems fine in the CLI installer until the very end, when errors about psaadm and crontab emerge: ===> Cumulative Plesk upgrade (final stage) has been started. ===> Preparing Plesk upgrade (final stage). ===> Cumulative upgrade of Plesk (final stage)...
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    Question HTTP service has been identified without SSL/TLS

    The dreaded PCI/Security scan from a client! So often the findings or remediation requests seem confusing, like this one: "HTTP service has been identified without SSL/TLS" Web traffic to domains on my server will always redirect to https/443. But I guess I can't stop a scanner from testing...
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    Question Locate and remove old SSL cert

    A PCI scan is revealing a few issues I need to mitigate on a server. The IP of my server serves an SSL certificate for a hostname I recognize as a prior domain I used, but I need to: a) secure Plesk with a valid SSL cert when browsing to an IP b) remove the old cert When I browse to my Plesk...
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    Resolved Force Plesk to use port 25 alternative (Digital Ocean refuses to open 25)

    There are numerous threads on this topic. I haven't found a way to force Plesk to use port 587. In the mail server settings, when I enable port 587, upon sending tests with Roundcube, the maillog indicates port 25 is still being used. Mar 21 18:25:41 my-server postfix/smtp[99165]: connect to...
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    Question Exclude files from backup (.ssh, directories above httpdocs/)

    Though it's minor, the daily warnings / log errors about Plesk not being able to backup .ssh files is a nuisance. Since the .ssh dir is /var/www/vhosts/example.com/.ssh (that is, above httpdocs/), what syntax, if any, works for configuring Plesk to skip that dir? Constant error is: Unable to...
  11. P

    Question Security: curl CVE-2023-38545, CVE-2023-38546

    Are the October 2023 curl vulnerabilities something that would have any root within Plesk, or would those best be handled by an OS (Ubuntu in my case) update? https://github.com/curl/curl/discussions/12026
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    Issue Backup utility and "Failed to copy files" error about .ssh keys

    I've noticed some, not all, of my Plesk servers throw an error in the Backup log, such as what I show below. I think it's harmless: essential files are backed up as expected. But the .ssh warning is troublesome because there will be days and days of them shown in the Plesk interface. Any ideas...
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    Question Plesk: Encrypt Data At Rest?

    My Ubuntu server runs MariadB 10.6. Based on this old thread about encrypting data at rest (2018), it would seem a Plesk domain could have MariaDB at rest encryption enabled... and everything is fine. Is this correct? I don't even know how to enable encryption for a MariaDB database: I've even...
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    Question What would happen if I turned off/removed SMTP entirely in Plesk?

    Most of my client domains either a) send PHP email from a contact form, or b) use a Transactional Service like Postmark to deliver email. My server has no active email accounts. Am I ok to turn off/remove SMTP completely? Would it have any repercussions I'm not thinking of? I assume the...
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    Question Backups enabled by default for subscription?

    I've historically turned on backups for domains piecemeal. But could I modify a subscription such that a Scheduled Backup configuration is enabled by default? E.g. "backup all files, daily, store 1 day"?
  16. P

    Native command line `site` command does not correctly report disk space usage of backups

    Username: TITLE Native command line `site` command does not correctly report disk space usage of backups PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Ubuntu 22.04 Plesk version 18.0.47 PROBLEM DESCRIPTION I'm not sure why the site command does not report the proper disk usage...
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    Question Turn off PHP warnings from Command Line?

    This is probably a Centos Question, but I've noticed more verbose warning output since upgrading a site to PHP 8.1, e.g. -bash-4.2$ php myscript.php The following error occurred: E_DEPRECATED: explode(): Passing null to parameter #2 ($string) of type string is deprecated Centos Version...
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    Question General Question about Incremental domain backups: how to restore?

    I backup server domains from our host to a local drive. Historically I've just run rsync for full backups, not incremental. But I'd like to cut down on the daily bandwidth usage for download Full backups. If I have a collection of incremental Plesk domain backups, how easy is it to collect...
  19. P

    Question Native command line `site` command does not correctly report disk space usage of backups

    I'm not sure why the site command does not report the proper disk usage of a backup. Example: /usr/local/psa/bin/site -i example.com | grep "Total size of backup files in local storage" Total size of backup files in local storage:0 B Whereas, a standard UNIX command reports the proper...
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    Question Catastrophic apt-get install removes Plesk??

    Stressful morning tuning a server that has been having load issues. Plesk Obsidian 18.0.54 Ubuntu 20 (can't get _exact_ version becushe site is currently down). Anyway, I wanted to install mytop for MySQL troubleshooting. What do you make of this? Obviously I missed this in the haste of...
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