• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

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  1. R

    Issue Let's Encrypt Error 400 on every domain

    Hi! I have switched to a new server recently. I restored a full backup and every website is up and running. But something seems to be different as I cannot manage to reissue Let's Encrypt certificates. This is happening for every domain on the server. DNS entries are managed through an external...
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    Question Switching to new server

    Hello, we have ordered a new server from Ionos with Debian 12 and Plesk. We are currently using a server from Ionos, but still with Debian 10. As this operating system is now outdated, we would like to switch to a newer version. My plan was to install a complete Plesk backup on the new server...
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    Resolved Admin panel expired certificate

    Hi! I cannot access the plesk admin panel through SSL on domain.com anymore. Firefox says 'SEC_ERROR_EXPIRED_CERTIFICATE'. Plesk was configured to use an existing let's encrypt certificate from domain.com I can call domain.com without any problems. Certificate is fine there. But as soon as I...
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    Issue Package update failure

    Hi there! Over the last days I get the following error message: 2022-09-30 06:25:27 INFO: pum is called with arguments: ['--update', '--json'] MarkUpgrade() called on a non-upgradeable pkg: 'mariadb-common' MarkUpgrade() called on a non-upgradeable pkg: 'mariadb-server' MarkUpgrade() called on...
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    Question Update Plugin from file

    Hi! Sorry, if this has been asked before but is it possible to update a plugin for multiple wordpress instances using a zip-file? For example I have 10 wordpress websites using Elementor Pro. All sites have different plugin versions. So I want to update all of them to the latest version coming...
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    Issue Backup Import no database user

    Hi there, I am currently migrating all my customers to a new server. This is what I do: 1. Go to customer on old server and make full backup to ftp backup server 2. Create customer on new server 3. Add the same ftp credentials to the new customer in backup manager 4. Import recently made...
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    Issue Plesk installer access

    Hi there, I could not access the plesk installer. I am using Plesk 17.8.3 with a 1and1 Cloud Server and I have opened the necessary ports (8443, 8447 and some more). When I enter "plesk installer" in ssh I get the following error: BUSY: Update operation was locked by another update process...
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