• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • Our UX team believes in the in the power of direct feedback and would like to invite you to participate in interviews, tests, and surveys.
    To stay in the loop and never miss an opportunity to share your thoughts, please subscribe to our UX research program. If you were previously part of the Plesk UX research program, please re-subscribe to continue receiving our invitations.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

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  1. M

    Question Change Administrator password

    Hi, i want to change administrator password in plesk, currently i am able to log into using user "admin" as well as "administrator". Using Edit profile i am able to update "admin" user password . I am not able to see user "administrator" in user list as well. Also using command line code...
  2. M

    Issue No option for user to remove / delete hosting from his panel

    While using admin credentials i have created users and in users i have created multiple hosting , if i am logged in using admin i am able to remove any hosting by clicking "Remove" button . Now i want the user can delete the hosting himself. The user is not able to see any option to remove...
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    Issue Download and extract Files from Backup Manager

    Hi, i am using Plesk Obsidian. Under Tools & Settings there is an option Backup Manager. I have created a complete backup of my server (locally in server) with Type selected as Full. The size of the backup is around 72 gb. There is an option under Store in, which points to the location where...
  4. M

    Question Accidentally removed a subscription from plesk

    Hello, i have Accidentally removed a subscription from plesk . I dont have a backup of files or database. Any idea how can i get the files back?
  5. M

    Issue Google Drive Backup

    I have recently purchased Google Drive Backup feature , when i am trying to configure to my gmail account, after clicking Confirm Sending Data i am getting following error . Unable to connect to Google Drive: { "error": { "errors": [ { "domain": "global", "reason": "notFound"...
  6. M

    Issue Auto SSL/TLS support

    I am using Plesk Obsidian Version 18.0.25 , when ever i create a new website SSL/TLS support & Permanent SEO-safe 301 redirect from HTTP to HTTPS is auto selected in (Hosting Settings > Security) I need to disable auto selection of the above option., when ever i add a new domain Thank you
  7. M

    Resolved Let's Encrypt 4096 bit

    Hi, i need a certificate file to be in 4096 bit format. the default in my server is 2048 bit. I saw an answer in Resolved - Can Let's Encrypt add-on generate 4096 bit certificates? , but was not able to find the location. any help would be much appreciated. Thanks
  8. M

    Issue Webmail not sending emails

    Hi, i am using Plesk Obsidian Version 18.0.23 Update #4, We are able to receive the email but we are not able to send any email to any account. It shows Mail send successfully, but the recipient is not getting the email I am using Mailenable.
  9. M

    Question Python for Plesk

    Hi, i am using Plesk Obsidian Version 18.0.20 , i need support for python. Kindly provide any solution. Thank you
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