• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. PrimeSites

    Issue Server-wide backup invalidates SSL cert when deployed on back-up server

    Hi Guys, I have a 2-server set-up where the primary server's whole-server back-up is copied to the secondary server nightly, and a restoration triggered manually. However, the restoration on the secondary server invalidates the SSL cert for Plesk access and requires logging via IP address to...
  2. PrimeSites

    Issue Unable to edit some files with File Manager in Plesk: file loads indefinitely

    Hi All, I'm unable to edit certain files (e.g. wp-config[dot]php) via the File Manager in Plesk, regardless of file permissions. The issue is covered in the below post, and indicated as resolved by PPPM-12921 (dating back to 2021), but it's persistent for me (i.e. file just loads endlessly)...
  3. PrimeSites

    Resolved Wordpress subpages returning 404 (index.html) error after nginx restart

    We have an established site that have been returning errors since an nginx restart. The homepage loads fine, but any sub-page / post returns a 404. Logs showing entries like e.g.: (nginx error) 23886#0: *1 "/var/www/vhosts/working.dir/example.com/whats-on/index.html" is not found (2: No such...
  4. PrimeSites

    Resolved WP Toolkit - Bulk Remove Error

    Hi Folks, Every so often I need to completely clear out all existing WP installations on one of our back-up servers. When I'm in the WordPress Toolkit interface, then multi-select just a few installations and then hit the remove button, I get the following error: Removing installations...
  5. PrimeSites

    Issue Rootkit Hunter log shows Invalid SCRIPTWHITELIST configuration option

    Hi Guys, I've recently spun up two new VPS servers (Ubuntu 18.04.4 LTS‬ + Plesk Obsidian 18.0.28 Update #3) and the Watchdog function is enabled. When a watchdog security scan is run the system returns a warning saying "Considerable existing/potential security problems were detected in the...
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