• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

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  1. O

    Issue Service LOG ROTATE

    Hello, The service LOG ROTATE fail to start. logrotate[20630]: Error: SiteDomain parameter not defined in your config/domain file. You must edit it for using this version of AWStats. logrotate[20630]: Setup ('/etc/awstats/awstats.conf' file, web server or permissions) may be wrong...
  2. O

    Resolved Bitninja extension

    Helllo, I have uninstalled Bitninja but in the log browser, overview, I can still see bitninja.service (status: failed) How can uninstall this completely ? Thank you in advance.
  3. O

    Question Local mail

    Hello, Is it normal when i send a mail locally, i.e [email protected] to [email protected], the email is directly placed in spam folder ? I'm asking this question because I have received a lot of email like the backup result, in the spam folder. Thank you.
  4. O

    Resolved DKIM

    Hello, When I try to enable the DKIM for a domain name, I have this error: Error: Failed to get DKIM public key: filemng: Failed to change directory to /etc/domainkeys/xxxxxxxx.com: Permission denied System error 13: Permission denied Any idea please ?
  5. O

    Issue Server down after restarting Plesk

    Hello, I restarted the Plesk server from the Plesk UI interface, and since then, I no longer have access to the Plesk interface, the website is down, the webmail also. I can no longer connect to the VPS via SSH. I can only connect to the KVM console. Any idea please?
  6. O

    Question Redis

    Hello, Can I install Redis trough Docker ? Is it worth it ? Is the license are required for Docker ? I have this notice also in my WP Dashboard: Performance You should use a persistent object cache A persistent object cache makes your site’s database more efficient, resulting in faster load...
  7. O

    Resolved Log Browser | Plesk | Extension/wp-toolkit

    Hello, I just noticed that I have repeating errors in Log Browser >> Plesk, like: - Failed to execute maintenance: Can not find domain by id 17 - Attempt to change status of non-configured mail service. [domain_id=56] - Can not find domain by id 65 - Can not find domain by id 62 - An error...
  8. O

    Question Cloudflare

    Hello, I have few questions about using Cloudflare with Plesk. 1- Do I need to add all the DNS records mentioned in Plesk, in the Cloudflare dashboard, like SRV record etc ? 2- Is it recommended to use Cloudflare's Full (Strict) encryption with Plesk or Full is enough? I have tried few months...
  9. O

    Resolved Create only the webmail without website

    Hello, There is any way to create the webmail and secure it with SSL, without creating the website for this domain name? Thank you.
  10. O

    Resolved Plesk Firewall [Do I have to open all ports when switching from another firewall to Plesk Firewall?]

    Hello, If I I want to use the Plesk Firewall instead of Ionos Firewall, I need to open all ports in Plesk Firewall before remove them from Ionos ? Note: I want to switch to Plesk Firewall so that I can use the feature of denying countries.
  11. O

    Issue ModSecurity 3.0 + OWASP | Geo2ip lite

    Hello, For the the Workaround II, when I try to save the custom directives in ModSecurity, this error occur: Invalid ModSecurity configuration: nginx: [emerg] "modsecurity_rules_file" directive Rules error. File: /etc/nginx/modsecurity.d/main.conf. Line: 6. Column: 44. Expecting an action...
  12. O

    Resolved Block specific countries through Plesk

    Hello, I want to block few countries through Plesk via ModSec. I have read the documentation in this url: https://support.plesk.com/hc/en-us/articles/12377285410839 If I apply the Workaround 2, the Website hosted in the server will be unavailable in the blocked countries, right ? Thank you.
  13. O

    Resolved Empty ModSecurity Log File

    Hello, When I try to check the logs in ModSecurity Log File or Logs Archive, it shows a blank page, it doesn't show any logs. Firewall mode : Detection only
  14. O

    Resolved Upgrade ModSecurity V3.0 to 3.0.8

    Hello, How to upgrade ModSecurity 3.0 (nginx) to 3.0.8 safely ? I use ModSecurity 3.0 + OWASP, and in the documentation of OWASP, a notice is mentioned: From CRS 3.2.2, 3.3.3 and up, ModSecurity 2.9.6 or 3.0.8 (or versions with backported patches) are required due to the addition of new...
  15. O

    Issue Cloudflare Error 520/521

    Hello, I want to reinstall Cloudflare. If I remember correctly, I had already tested it before, but I got a 520/521 error (website down), except that the server was working normally. Is there a conflict between Fail2ban and Cloudflare? Any idea to solve this problem?
  16. O

    Resolved WAF / NGINX ONLY

    Hello, I use nginx only (reverse proxy unchecked). How can I use a WAF in this case ?
  17. O

    Resolved WAF / Security of VPS

    Hello, Are there any update regarding Atomic rulesets compatibility with ModSecurity 3.0 for UBUNTU ? I have tried to use COMODO, apparently the project is dead. No update of the rulesets since a few month ago. OWASP is very strict and will not work smoothly with Wordpress. Since I use NGINX...
  18. O

    Resolved What is the best way to configure NGINX ModSecurity?

    Hello, What is the best way to configure Modsecurity ? I use only NGINX. Thank you.
  19. O

    Resolved Show page 403 Forbidden when using No Hosting as type of hosting.

    Hello, I want to use only the mail services for few domains. I have tried to change the hosting type to No Hosting. What bothers me is the domain in question domain.tld still show the default plesk page, normally a 403 Forbidden page should show up. Any idea how to show the page 403 Forbidden...
  20. O

    Resolved domain.ltd hosted in Plesk

    Hello, I have noticed that if I try to type domain.ltd:8443 (domain.ltd is a site hosted in Plesk) , the URL redirect to Plesk login page. I only want the hostname (plesk.example.ltd:8443 ) and (ip address) which redirects to the Plesk page. How to stop this ? Thank you
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