• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

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  1. llucas

    Question SSL certificate for a new domain

    Hello, I have purchased an IP from our provider HETZNER and I have been assigned the new IP 95.216.3.218, I bought it to put a domain called efcarf.og, everything seems to work, except that it does not let me issue an SSL certificate for that domain. On the same machine I have two IPs, one is...
  2. llucas

    Question Create a new domain on the same server

    Hello I don't have much experience with PLESK, my work asks me to create a new domain on my machine, everything seems easy. I can't get to the site, I want to call it www.efcarf.org, I have the name purchased in Godaddy and I have the DNS in Cloudflate. How do I proceed to create/configure...
  3. llucas

    Question PHP Settings

    Hello, good morning I don't have much experience with Plesk and I have found this error regarding PHP. It seems like an error that needs to be fixed because that version of PHP is no longer on the server. My question is: where do I launch the command to fix this error? Thanks for your help...
  4. llucas

    Question System Updates

    Hello, good morning!!! For a few days now, the server has been reporting system updates regarding imunify. It seems like it never finishes updating. It appears every day and no matter how many UPDATEs I apply, it keeps coming back. Is this happening to any of you? Thanks, Merry Christmas to...
  5. llucas

    Question Credentials for installing/updating

    Hello, good morning After a few days of having bought a PLESK license for my server, everything was going perfectly, but today the update system asks me for a user and a password that I don't remember. Could you tell me what it could be or how I can fix it? It didn't happen to me before, I...
  6. llucas

    Question Backup copy in two places

    Hello, good morning I have a question about backups. I've been using Plesk for a while and I have a question. What is the difference between making copies of the domain and doing it through the PLESK tools? If I do it per domain, I have it set to make a copy at 03:00 A.M. and it does so and...
  7. llucas

    Resolved Search for files with JPG extension only

    Hello, good morning!! I am trying to clean my server of thousands of .jpg files because I already have them with a .wepp extension and I am having a problem. How can I search from PLESK, only the files with a .JPG extension and then delete them? Is there a way?. I am new to PLESK and I can't...
  8. llucas

    Resolved Optimize with Performance Booster

    Hello, good morning I wanted to know why this domain doesn't let me use the PHP optimization option to see if I get better results. In some domains that I have on the server it does let me optimize it but not in this one. I don't know Can you help me? I've attached a screenshot. Thanks,
  9. llucas

    Question Remote access to server database

    Hello, good afternoon I'm having problems connecting some ZOHO machines to the wordpress database on my server. It seems that ZOHO is not letting me through. What could be happening? I have set it to allow all remote connections, but it still doesn't work for me. The range of ZOHO IPs are...
  10. llucas

    Question SSL in APP Mobile Certificate is not valid

    Hello, good morning!!! I don't know if anyone knows about this error I'm having. I would like to tell you that from my mobile phone with the PLESK MOBILE app, I see details of my server, and in principle I can log in to my machine correctly, but when I try to enter a site and click on the...
  11. llucas

    Resolved update 18.0.62 a 18.0.63

    Hello, good morning I just updated my PLESK from version 18.0.62 to 18.0.63 and everything is fine, but I noticed one thing after updating. Some graphic icons do not appear correctly, even though the function is hidden. I am attaching a screenshot where you can see what I mean. I have...
  12. llucas

    Question Upgrade to TLS 1.2

    Hello good morning I'm configuring my wordpress to be as secure as possible and from the Patchstack site, it shows me an error with this message: This means that your server may not be running the TLS 1.2 version. Make sure that this layer is running as well as this is a requirement for...
  13. llucas

    Question domain name change with PLESK

    Hello For technical reasons of a site that I cloned, I had to change the name of a subdomain in PLESK. Specifically from staging-r.fundacioncarf.org to test.fundacioncarf.org He did everything correctly and I was surprised. Evidently I have put the dns of test.fundacioncarf.org in my DNS...
  14. llucas

    Question upload files larger than 16mb to plesk

    Hello good morning I have a question that I put aside in the PLESK panel, the PHP configuration means that at most I can upload files of up to 16 MB. I have a question. If I had to upload a file larger than 16MB, how can I do it? Let's say I have to upload a 20mb pdf. Thanks, good week!!! Luis
  15. llucas

    Question How to proceed with a cloned website in plesk

    Hello, good afternoon We have PLESK on our server and we have cloned an instance of our website in order to test and create a new website for the Foundation where I work. The website development team asks me, what is the best way to proceed for what is being developed new that will be...
  16. llucas

    Resolved IP Address Banning (Fail2Ban) Configuration

    Thanks..
  17. llucas

    Question IP Address Banning (Fail2Ban) Configuration

    Hello good morning You already know me from this forum, I am new to the world of PLESK, I am configuring my server little by little, learning a lot. I have a question, I have IP Address Banning configured but I don't know if I have it configured correctly because looking at it I found that in...
  18. llucas

    Resolved assign multiple databases to one site

    Hello good morning I don't know if it's a problem or if it can't be changed. I have some databases that belong to the same site. From what I see I can't assign more than one database. or it won't let me change it. Is it possible to do it somehow? I attach a screenshot, brand 1 has an assigned...
  19. llucas

    Question Clone a website

    Hello I've been using PLESK for more than a month and the truth is that I'm loving how it works. We bought the WP TOOLKIT plugin because we are a Foundation. Do you recommend any specific ones that you see as interesting to have, even if you have to buy it? I have my PLESK server that I want...
  20. llucas

    Question FTP login for statistics

    Hello, I don't understand what could be happening, I try to enter the PLESK statistics module and it actually asks me in a separate tab for the FTP username, I have two users, and I use one. I don't understand what could be happening to me, it won't let me log in. Thanks, can someone help me...
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