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Hello, due to the inacceptable plesk pricing we decided to downgrade to the lowest license type that doesn't allow clients, given we don't actually need them and had the license mostly for the server overview that for some reason isn't available on lower licenses. Unfortunately we seemingly...

Hello, we unfortunately had to replace hardware of the system during backup time due to an emergency, and now have failed incremental backups for two domains as they were running when the system had to be taken offline immediately. Removing those is not possible, it errors with: Unable to...

Hey, I'm wondering why my AWStats is only showing data for the last four months, while the server is running for years. With the forum search i found that the setting in Server Settings determines how long stats should be kept, but that is set to 12 months, so doesn't fit either. Any idea why...

One of the latest changelogs stated that MariaDB 11.4 is now supported. I also have the setting in panel.ini active that should allow upgrading in the panel, but the button does not appear. It did appear for 10.11 in the past. Something wrong?

Plesk seems to support the new Ubuntu, but no hint at it either bein possible, not possible or possible lster as it was with the last two new releases.

Hello, I actually have this issue ever since we changed over to SSLit!, the domains using normal .acme folder verification do correctly renew automatically, all domains that use wildcard certificates and do DNS check do not. I always get this mail: Could not secure domains of xxx (login xxx)...

Plesk is refusing to allow me to remove PHP 8.0 without uninstalling Roundcube. But Roundcube is delivered with Plesk in Version 1.6, which does support PHP 8.1 which is available by OS vendor. Any way I can get around this?

Multiple times tried to restore a plesk backup of one domain today, always got a success note in Plesk and via e-mail but nothing at the domain was actually changed, neither files, database or configuration, despite everything selected. It's just as if it wouldn't do anything but touch all files...

User name: D3nnis3n TITLE Password security "secure" does not recognize a secure password as secure but as 'medium' PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.30, Ubuntu 20.04.1 PROBLEM DESCRIPTION Kl1#-3zL (for example) is not recognized as a secure password but...

Hello, it seems the Docker extension is not yet available for Plesk used on Ubuntu 20.04? Is this correct? Is there an ETA when this will be available?

User name: D3nnis3n TITLE Let's Encrypt wildcard cartificates cannot be renewed automatically PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.28 Update Nr. 3, Ubuntu 18.04.4 LTS, AMD64 PROBLEM DESCRIPTION When activating the auto-renewal of Let's Encrypt Wildcard...

I'm using Let's Encrypt to secure my domains via wildcard certificates. It's set to renew the first day of every month, no matter how old the certificate is. Unfortunately that hasn't been working for quite a while now and i'm tired of manually renewing now. I get the following via mail for all...

Getting an error from mxtoolbox regarding body hash, it sees a different hash than it expects. I just activated this feature for the first time. What could be wrong?

Hello, now that the creation of wildcard certs worked, i wanted to secure my subdomains with it. The documentation says: This, unfortunatley, fails on step 4 as the wildcard certificate is not listed in the dropdown menu of subdomains but only on the main domain.

Hello, i updated the Let's Encrypt Extension today and wanted to switch all certificates to wildcard certifiactes. Unfortunatley, the option "issue wildcard" does not appear in my panel. I edited the panel.ini like the following, which should work: The docs say that i do not need to restart...

Will Health Monitor finally get accessible in Web Admin Edition? ... It hasn't been working for over three years now.

Hello together, i would like to get my old AWStats logs back after upgrade. I do not have any apache logs, i got the AWStats log in format "awstats042016.domain-https". I already tried the script in the knowledge base article and an edited version, first one doesn't work as i haven't got apache...

So, let's make a last try. What about support of Debian 8 / Ubuntu 15.04? The latter seems to be no LTS, so, can we expect Debian 8 Support for the Preview or the final release of it? CentOS has just sooo old software, Debian 7 is the same. And btw: Why there was still no announcement...

Hello together, i can't seem to get access to the health monitor in power user mode. As my plesk license was "upgraded" from a usual 11.x 10 Domains-License to new WebAdmin Package, i can't choose service provider view anymore. How can i get access to the health monitor now?

I get the following error: