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  1. J

    Question Anti spam using DNSBL

    Hi, I set my mail config antispam to use DNSBL (bl.spamcop.net;xbl.spamhaus.org) but I think it doesn't work, I receive spam from listed IP,s. I check IP of received spam mail in spamcop and I get it's llisted, so the filter is not working. Why? ??? Is there any log to see if the filter is...
  2. J

    Issue Prestashop 9 and too many open files

    Hi, I'm trying to install Prestashop 9 in my server. But all I get is a error 500, the reason: too many open files. Does anybody know which value must be set with ulimit? Documentation doesn't say anything about this issue. Thanks
  3. J

    Question Eliminate NodeJS from domain

    Hello When I open nodeJS Toolkit I see two versions: 22.17 and the last 24.3.0. It says that he old is installed in a domatin and the 24.3 is installed and actives in 2 domains The reality is that I have 2 domains with nodeJS and they are inactive. And the nodejs is not being used I've...
  4. J

    Issue Cannot close FTP process

    When I do ftptop I see two lines PID S USER CLIENT SERVER TIME COMMAND 2541909 I userone xxx.xxx.xxx.xxx ::ffff:yyy.yyy.yyy.yyy:21...
  5. J

    Resolved Diagnostic and repair

    HI When I launch the tool diagnostic and repair and check FTP&WEb servers i get an issue whit th message file not found: adomain.com.conf But the domain works fine and I see the domain.com.conf in /etc/httpd/conf/plesk.conf.d/vhosts/domain.com.conf...
  6. J

    Issue Array to string conversion; File: /usr/local/psa/admin/plib/pm/Locale.php, Line: 234

    Hello I've found another error shown in Plesk log browser: PHP Warning: Array to string conversion; File: /usr/local/psa/admin/plib/pm/Locale.php, Line: 234 [05-Aug-2024 11:15:55 Europe/Madrid] PHP Warning: Array to string conversion in /usr/local/psa/admin/plib/pm/Locale.php on line 234...
  7. J

    Question Error /usr/local/psa/admin/plib/modules/xovi/library/LogAnalyzer.php

    I get this error every day PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) in /usr/local/psa/admin/plib/modules/xovi/library/LogAnalyzer.php on line 335 I raised memory limit from 256M to 512M Is it normal? Thanks
  8. J

    Issue Logs Browser Plesk error

    HiPlesk logs in logs browser shows this error message 2024-08-02 01:07:44 ERR panel [3278210:66ac15400e9a7] fread(): Argument #2 ($length) must be greater than 0 2024-08-02 01:07:44 ERR panel [3278210:66ac15400e9a7] fread(): Argument #2 ($length) must be greater than 0: 0...
  9. J

    Question Log rotation time

    I've set log rotation with a month frequency. So every first day month logs are rotated and compressed. But at what time does it happen?. Can we set this time? Yesterday, August 1, my logs were rotated at 19 hours!!!
  10. J

    Resolved Reset owner of folders and files in a domain

    Hi, when I realized that someone used my ftp account to upload a file to my server without authoritation, I changed the name and pass of the subscription owner (the owner of the domain), but now all the folders and files in my domain has another user as owner (the other_user_name in my post)...
  11. J

    Resolved Logs and proFtpd

    Hello Some days ago somebody upload a file to my domain, I didn't know how the guy made it, so I am exploring logs. I found the upload in xferlog, it was made from an unknown IP, so I suspect the the guy broke my password or the proftpd server (how?) Then looking in message and secure logs I've...
  12. J

    Question Filtering domain logs between dates

    I wonder if there is any way to filter domain logs between two dates. If I need to see logs from two days ago, I need to go through all the data from today. Is there any way to go straight to the interval I want to see? Thanks
  13. J

    Resolved Non delivery mails notifications

    I've migrated my plesk to upgrade OS from Centos to Alma The mail server now is Postfix. I have a some problems: 1. Postfix doesn't notify about undelivered email 2. Notifications mails from server sent to gmail account are rejected (I know it after looking in Action Logs). 3. I've set an email...
  14. J

    Resolved RootLogin in SSH other than port22

    Hi. I just migrated my Plesk from Centos to AlmaLinux 9 I had root access to ssh. I changed port number, and setup Firewall to allow the new port. But I cannot access using root. When I try ssh access I get this answer: The remote system refused the connection I created a new user with ssh...
  15. J

    Issue Update MariaDB 5.5 to 10.5 failed, system crash

    Hello, I've tried to update MariaDB 5.5 to 10.5 versión using the option in my Plesk installation. But it failed and now I have no plesk access, nor mysql server. Service MariaDB doesn't exist. Removing previous mariadb-server provider ... warning: /var/log/mariadb/mariadb.log saved as...
  16. J

    Resolved Files structure

    Hello When I create a new domain in my server, I see that Plesk create two logs folder: /var/www/vhosts/example.com/ logs owned by domain user, /var/www/vhosts/system/example.com/logs owned by psaadm They are different folders, not symbolic links. But In documentation I see...
  17. J

    Question Port cisco-sccp

    Hello I've seen the port 2000 cisco-sccp open in my domain. What is this port? Thanks
  18. J

    Resolved Cron mail not sent with output

    Hello I have a mail problem with cron tasks. In tasks I checked to send an email always. Well, I have cron tasks that produce output but cron does not send the email. I con not see any error in maillog nor cron logs. And I don't know if it's related with, but when I get my profile I see an...
  19. J

    Resolved Php mail() doesnt work

    Hello In my plesk I cannot use php mail() function. Whe I use php mail() function the message is not sent and there is not any message in maillog. It happens in all my domains, in any php version. How can it be fixed?
  20. J

    Issue Monitoring: An unexpected error occurred

    In panel.log I see: [2023-10-01 11:13:24.530] 28063:65193834816af ERR [extension/monitoring] /usr/local/psa/admin/plib/modules/monitoring/library/Http/HttpClient.php(122): Unable to Connect to ssl://api.monitoring360.io:443. Error #0: php_network_getaddresses: getaddrinfo for...
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