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Hello We use Web Presense Builder 10.4.4 And we try to make site backup and we got error " Can't vonnect to server Web Presence Builder " I try to do this: http://kb.odin.com/ru/115515 and it isn't help.

Hello I have strange problem with Plesk 10.4.4 CloudLinux Server release 6.7 When user download backup file it is empty But I can see, that backup file are exists on server.

Hello Plesk 10.4.4 ,update #58 Web Presense builder 10.4.4 I can see index page in browser. But can't in builder (i saw left and right column, but empty center page) If I replace index page (move it) and publish, I can't see in browser (empty center page) and i can find this folder in server...

Hello OS: CentOS 6.5 Plesk : 12.0.18 We had problem with high-cpu-usage by ctmilter. I just restarted service /etc/init.d/ctmilter_initd restart But tommorow, I saw, that daemon ctmilter_initd is dissapeared! There isn't in /etc/init.d. I try to find it in whole server...

VmWare ESXi 5.0 (licensed) But we have another plesk-server with plesk-cloud-linux on physical server. And we haven't this problem. Is it virtualization problem?

/var/log/secure Feb 21 20:25:43 plesk2 sshd[360305]: Received signal 15; terminating. /var/log/sw-cp-server/error_log 2013-02-21 20:25:43: (log.c.135) server stopped /var/log/messages Feb 21 20:25:43 plesk2 kernel: [1138938.292872] type=1701 audit(1361471143.240:54978): auid=0...

Hello. We use Plesk 10.4 on Centos 6. And we decide to upgrade Centos to cloud linux 2.6.32-379.19.1.lve1.2.7.el6.x86_64 CloudLinux Server release 6.3 It worked correctly, but sometimes (2 incedents) plesk stopped all network services (ssh,apache, postfix, etc). Where I could...

We have unlimited domains

One more question: on http://www.parallels.com/store/support/plesk/linux/ Parallels Plesk Panel - SUS for 10 Domains What did mean "Domains" it's servers with panel or virtual domain in server?

Thanks. I would say with my director. As I understand we must buy only SUS update? (Renewal) Or "Reinstatement" ?

I'm not understand. How can I know about IP adress of servers? We use same key more then 3 servers. and this servers can be upgrade. I'm not know about license policy, or about our key. Can you tell us about our key? How many servers we can use in the same time, how we can upgrade...

"The key was detected on more than 3 IPs during the last week" What does it mean? How we can learn number of server on our license key? And may be IP address of servers, that used this key

thank's. I send PM to you

how can I find e-mal to which our key registered?

We contact with our supplier: They sayd, that we have "private key". You sad, that key must be upgrade, how it can be upgrade? Current version: Panel 10.4.4 , upgrade #41 Linux 2.6.32-71.29.1.el6.x86_64 PLSK.00337232.0044 next update key: september 4, 2012

To solve this problem with our License Vendor - it is big problrem. I have a question: If we have valid license key, why we can't upgrade it?? Or we must pay money for upgrade??

We have key: ./plesk_getkeyinfo.sh Key Info v1.0 PleskLogin PleskPassword https://ka.parallels.com:5224/xmlrpc PLSK********* ********-************ check_key_upgrade If I try "retrieve key" Plesk say: Software Update Service (SUS) is not found for the given license key. Automatic...

when it "generate automatically"? We must upgrade current 10 to 11? Because, when we upgrade from 10 to 11, Plesk not worked (invalid key) Or we must install some updates to 10 version? it's critical for us! Please help

Hello. /usr/local/psa/admin/sbin/statistics --calculate-all thereis no output when I can see it log? or can i change log to my file?

Hello We have license key for plesk 10 How we can generate key for Plesk 11?