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  1. finbarr69

    Resolved Port 25 closed cannot send email

    Now, in 2024, I phoned ionos, got through in seconds, told the support engineer what I wanted, and he enabled port 25 outgoing straight away. It was working before I even hung up the phone. Perhaps you get a better class of engineer at the weekend. Result :cool:
  2. finbarr69

    Question Plesk Email Security - block emails for reply-to of a different domain from sender

    @Kaspar Thank you so much for this. I will try it out and see how it goes. :D
  3. finbarr69

    Question Plesk Email Security - block emails for reply-to of a different domain from sender

    Hi all. I think this might be a feature request as I can't see a way to do this. I am (I think we all are) plagued with spam from people emailing us to offer to improve our website. Ironically, they often email the webmaster. These always come "from" what looks like a genuine company email...
  4. finbarr69

    Resolved /var/awp/etc/config: No such file or directory, Failed to update the ModSecurity rule set

    A few days ago, all my web servers began producing a 500 error and my server was down for a day before I realised the cause was a missing file : /etc/httpd/conf/modsecurity.d/rules/tortix/modsec/tortix_waf.conf I created the missing file by simply touching it. After I restarted apache, all...
  5. finbarr69

    Resolved nginx random bad gateway 502 errors segfault

    Answering my own question... https://support.plesk.com/hc/en-us/articles/213366549-How-to-enable-core-dumps-for-Apache-and-trace-Apache-segmentation-fault-on-a-Linux-server
  6. finbarr69

    Resolved nginx random bad gateway 502 errors segfault

    Working on a Joomla 4 website today and I get random Nginx Bad Gateway 502 errors, or sometimes half a page is rendered and rest is just white, with no error, and a reload is needed to get the full page. Customers are also randomly seeing roundcube webmail saying access to / is forbidden after...
  7. finbarr69

    Resolved Get Active Plesk Sessions ipaddresses via a script

    Is there a way to get a list of the IP address(es) which have current Active Plesk Sessions via a script? The same as if I look at Tools & Settings -> Active Plesk Sessions, but from a script ? I was thinking along the lines of "plesk db select login, ip_address from some_table" but I don't...
  8. finbarr69

    Forwarded to devs Unable to create NS records with underscores

    I've used it for years at 123-reg and most instructions I've seen for setting up DNS for other web hosts include it. Here's a web page that explains what it does. Wildcard '*' versus Exact Match '@' DNS records From that page: "The prefix ‘@’ refers to the domain name itself -- it essentially...
  9. finbarr69

    Forwarded to devs Unable to create NS records with underscores

    Also unable to use @ as a hostname, with the same error.
  10. finbarr69

    Question Track who changed an email password and when

    Hi, Just had one of my customers return from a week off to find their email password was changed. It wasn't me, and we don't believe it was their boss, so suspecting foul play (although there appears to be no sign of anything malicious, so may have been an accidental password change by the user...
  11. finbarr69

    Resolved Cannot activate firewall MySQL error

    Thank you! Yes, that fixed it (along with 6 other issues it found). :-)
  12. finbarr69

    Resolved Cannot activate firewall MySQL error

    When I try to change a firewall rule, and I get to the button to apply the configuraiton, I get this error: DB query failed: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '1-0-0' for key 'configuration_id', query was: insert into module_firewall_rules (configuration_id...
  13. finbarr69

    Resolved webmail redirect to https

    Thank you. This is good to know. :-) So, Plesk need to correct the faulty document at How to redirect webmail HTTP to HTTPS which does not work for Onyx and replace it with your fix (editing defaults.inc.php) which does work. How can I ask Plesk to fix the faulty document, do you know...
  14. finbarr69

    Resolved webmail redirect to https

    Lol. Thanks, however I was only following Plesk documents that made no mention of the changed structure for Onyx. Editing /usr/share/psa-roundcube/config/defaults.inc.php fixes it, thanks. But I got a row for changing a file that Plesk will overwrite. So... is...
  15. finbarr69

    Resolved webmail redirect to https

    Since upgrading to Onxy, my redirect to for webmail (roundcube) from http to https has stopped working. The upgrade did remove two custom templates and backed them up. These were: /usr/local/psa/admin/conf/templates/default/domainWebmail.php and...
  16. finbarr69

    Question autoreply does not turn off

    Ah, I see. I was not sure if the example in the document was the actual default contents. /etc/anacrontab does exist as follows: # /etc/anacrontab: configuration file for anacron # See anacron(8) and anacrontab(5) for details. SHELL=/bin/sh PATH=/sbin:/bin:/usr/sbin:/usr/bin MAILTO=root #...
  17. finbarr69

    Resolved How to create a permanent redirect for webmail from HTTP to HTTPS?

    @mr-wolf why not use only one domain for webmail and redirect all other webmails to that. For example, webmail.customer1.org or webmail.customer2.org both redirect to https://webmail.yourmaindomain.org It doesn't matter which webmail domain you log into as long as the user logs in with the...
  18. finbarr69

    Question autoreply does not turn off

    The server is on CentOS 6.9 The Email autoresponder has an option to automatically turn off on a certain date. It doesn't seem to have turned off on the date the last time I used it for a customer of mine. So I found this support document which explains when and how the Daily Maintenance...
  19. finbarr69

    Resolved wordpress: Internal error: Decryption failed - Urgent

    Well! It turned out to be two things. Because I had brought over /etc/passwd but not /etc/shadow ... the passwords for the web users were not on the system. Going into "Web Hosting Access" and re-entering the password for each domain has fixed the websites (no longer a 503 error, but now a...
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