• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

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  1. J

    Server Tab-Internal error: Unknown user type: 5

    Hi Michael, You are a star and thank-you for sharing - this has been a problem for ages and we had not resolved - it has suddenly sprung to life logging in as admin. I have advised our hosts who were unable to solve this after much investigating - great work Agreed - it would be better not to...
  2. J

    Server Tab-Internal error: Unknown user type: 5

    php_Error.log details Hi Igor, here is entry in from C:\Program Files (x86)\Parallels\Plesk\admin\logs\php_error.log which relates to this error. We are also having problem creating domains, getting an "Domain already Exists" message, but these may be unrelated, so we taking it 1 step at a...
  3. J

    Server Tab-Internal error: Unknown user type: 5

    Hi, I am receiving the Error "Internal error: unknown user type: 5" on the the Server Tab on Plesk. It was working 2 days ago (Although mis-representing the Hard Disk Volume), but is now returning the error.. Message Unknown user type: 5 File: CustomButton.php Line 38 Type...
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