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Hello, I am continuing to resolve difficulties after upgrading from Plesk 11.5 to Plesk 12. Domain owners can no longer user FTP. They are able to login to FTP but can not list a directory. Domain specific users were previously able to access domain files via FTP before updating to Plesk 12...

Hello, I recently updated from 11.5 to 12. After the update, my simple "Websites & Domains->Scheduled Tasks" is no longer executing. I verified that the task is still present in Plesk and enabled. The simple task launches one of my PHP web pages to perform an action: (set to once a...

Hello, I recently updated from 11.5 to 12. After the update, my PHP session files are no longer being deleted. I followed the steps in article 119500 http://kb.odin.com/en/119500. I was able to run the steps manually but cron does not seem to able to run them automatically. The PHP...

Hi, I often see lots of errors in my log that look something like this: Hostname www.MyDomain.com provided via SNI and hostname www.mydomain.com provided via HTTP are different. I understand that this specific error has been fixed in apache 2.2.26. See here...

Hi, I am using Plesk 11.5.30 Update #27 with CentOS 6.3 (Final). I have been trying to view the web statistics using AWStats but it stopped collecting statistics a few months ago. I tried the suggestion rebuilding AWStats presented here: http://kb.parallels.com/115476 The script...

Hi, Auto update failed and Plesk "crashed". I was able to restart Plesk via SSH and when I logged in it offered to repair the failed update so I tried that. A few moments later I was able to log back in again but I could not run the update manually to try to resolve the problem. When I go...