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Hello, I had to recover PLESK from Backup. After that the Application Vault is not working; Customers get "Failed to parse metadata" if they try to install an application like WordPress from Apps Catalog. If I open the Application Vault I get Interesting enough is that these ids are not...

Hello, the plesk support team once enabled core-dumping for FPM - this is no longer necessary. How can I safely disable it and delete all generated core-files?

Hello, unfortunately I can not start MySQL anymore: This is the error.log in /var/log/mysql/error.log Any ideas?

Hello, at the moment I mention that the upgrade of the package plesk-mail-pc-driver_12.5.30 hangs for hours: Any ideas on that?

Hello, if I change the PHP-Version for a specific website I'm getting the error 503. The logs of the domain shows If I use FastCGI instead of FPM it works. Is this an error in plesk or do I have to change my config?

Hello, at the moment NGINX is not willing to start: The error: I tried to follow https://kb.odin.com/de/115139 to solve this but the error still appears: in NGINX.conf: System is Debian 8 on Systemd.

Hello, actually I want to set up a new PLESK-system on Ubuntu 15.10 but I see that it is not possible because PLESK is not available for 15.10. Are there any information about the date when 15.10 will be supported?

Hello, I just mentioned that the daily maintenance crashed the server :-/ The load increased up to 144 (!) and RAM usage was 100%. That's an excerpt of ps-output: Any idea how to solve that?

Hello, on one of our servers we got the following problem: Some webpages are showing the server error "Service Unavailable" from time to time. The logs are showing the following: The PHP5-FPM.log shows the following: The server has a lot of free resources and is not under DDoS/Brute...

Hello, at the moment I can see that apache 2.4 on Debian 8 is restarting very often: [Mon Dec 14 03:29:33.127396 2015] [mpm_event:notice] [pid 6764:tid 140215195498368] AH00491: caught SIGTERM, shutting down [Mon Dec 14 09:20:26.061830 2015] [core:warn] [pid 6875:tid 140485499373440]...

Hello, I got a thawte Wildcard SSL-Cert for for *.my.example.com. Now I would like to use it for my mailserver (hostname: test.my.example.com). I edited the /etc/postfix/postfix_default.pem and included key, cert and ca in this file. Unfortunately SSL-checks are failing with error or...

Hello, I would like to increase the upload_max_filesize in the phpmyadmin-instance that plesk provides. My /opt/psa/admin/conf/php.ini looks like this: short_open_tag = On y2k_compliance = Off output_buffering = Off max_execution_time = 600 max_input_time = 600 memory_limit = 256M...

Hello, since a few days I'm getting more and more errors like this in my php error logs: [Tue Nov 24 16:07:04.025470 2015] [proxy_fcgi:error] [pid 20003:tid 139677277275904] [client 95.90.226.xx:58930] AH01071: Got error 'Primary script unknown\n', referer: https://www.example.com/mypage/test...

Hello, If I do me@server:/home/me# service apache2 restart I'm getting Error: No space left on device df -h tells me that there is enough space /dev/loop1 394G 72G 303G 20% / none 100K 0 100K 0% /dev cgroup 12K 0 12K 0%...

Hello, last 2 days I mention a large number of these entries in my apache-logfiles: [Sun Nov 22 18:41:42.335043 2015] [:error] [pid 30603:tid 140626381186816] [client 64.246.165.190] ModSecurity: Access denied with code 403 (phase 2). Pattern match "(?i:(?:^(?:microsoft...

Hello, unfortunately the apache webserver-process crashes from time to time. This is what /var/log/apache2/error.log is giving me: *** stack smashing detected ***: /usr/sbin/apache2 terminated ======= Backtrace: ========= /lib/x86_64-linux-gnu/libc.so.6(+0x731ff)[0x7f0fe10ef1ff]...

Hello, since my last upgrade I mention Error 502 on all domains (!) from time to time. Restarting NGINX and Apache2 solves the problem. The nginx-error-log shows: So I guess that something in the "chain" of services is broken. My first idea was that fail2ban is blocking the IP of the server...

Hello, unfortunately I can not move a customer to another reseller, because of this error: "Einige der ausgewählten Kunden wurden nicht zu **** **** verschoben. Der ausgewählte Reseller besitzt nicht die Berechtigung 'Verwaltung der DNS-Zonen', aber einige der Kunden besitzen sie." which...

Hello, I configured the plesk-outgoing-mail limitation as follows: Scripts are not allowed to send mails (see: http://d.pr/i/HqdO ). But a simple php-script with mail()-command can successfully send mails. How can I stop that?

Hi there, I'm curious why port 443 is still vulnerable on one of my test-PLESK-systems. I used ssl_v3_disable.sh and reconfigured nginx manually - but it's still vulnerable. What can I do?