• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
    CentOS2Alma discussion

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    Issue Default plesk-apache-badbot fail2ban doesn't work

    A great improvement on speed indeed! Just one adjustment to help avoiding matching the URL itself in requests: Without this, if you were blocking a bot called "spot" and you had a page with a referer that contained "spotting-birds-in-the-wild" you could accidentally trigger that just by...
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    Issue Default plesk-apache-badbot fail2ban doesn't work

    As a quick update to this post, the regex above is a bit too greedy since it would effectively match results in the URL itself. For example, a URL such as "/spot/hello-world/ would be picked up and banned if the "spot" bot was included in the definition list. An updated version that fixes this...
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    Question Try our new tool to upgrade your old MariaDB server from Plesk UI

    No filesystem issues and the manual approach worked without a problem (no extra steps taken or needed) so we're going to hold off on using this for now in production environments.
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    Issue Troubleshooting high memory usage of Apache & PHP-FPM

    Are you able to SSH or login to Plesk while the incidents are occurring or is this an "after hours" type of scenario each time?
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    Issue Default plesk-apache-badbot fail2ban doesn't work

    Changed the failregex to the following otherwise it would never match user agent names with versions, URLs or anything else after them:
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    Issue Default plesk-apache-badbot fail2ban doesn't work

    You're not entirely incorrect on this - I had to modify the failregex on the default one for it to work correctly.
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    Question Try our new tool to upgrade your old MariaDB server from Plesk UI

    The GUI tool failed two installs on AlmaLinux 9.3 with the local gpgkey path not found errors; ended up using the manual upgrade approach which pulls it from MariaDB and worked like a charm: [mariadb] name = MariaDB baseurl = https://dlm.mariadb.com/repo/mariadb-server/10.11/yum/rhel/9/x86_64...
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    Question How to update MariaDB 10.5.24 to 10.11

    Why not use the new MariaDB upgrade tool?
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    Question PHPMailer, DKIM, and Plesk

    For shared web servers when using DNS externally and mail externally, we used the steps here to enable DKM and signing on all domains: https://support.plesk.com/hc/en-us/articles/12377279341975-How-to-enable-DKIM-signing-for-all-domains-on-Plesk-for-Linux- We then use this step to get the key...
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    Question Outgoing DKIM signing when mail is turned off

    To follow-up on this, running the two commands here https://support.plesk.com/hc/en-us/articles/12377279341975-How-to-enable-DKIM-signing-for-all-domains-on-Plesk-for-Linux- seem to successfully enable DKIM signing for all domains however if "Enable mail management functions in Plesk" is turned...
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    Question Outgoing DKIM signing when mail is turned off

    The article here https://support.plesk.com/hc/en-us/articles/12377279341975-How-to-enable-DKIM-signing-for-all-domains-on-Plesk-for-Linux- seems to suggest that with those two commands, keys would be generated for all domains on the server. Does this apply to mail sent via Postfix and PHP...
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    Question Outgoing DKIM signing when mail is turned off

    In this scenario, the Plesk mail server isn't used (mailboxes are external) so it's turned off via the Plesk GUI and DNS is external with no connection to Plesk. The servers provide shared hosting with hundreds of domains on each. We'd like messages that are sent from server scripts and postfix...
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    Resolved 18.0.58 Upgrade throws error when directory is absent

    Username: TITLE 18.0.58 Upgrade throws error when directory is absent PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE OS: CentOS Linux 7.9.2009 (Core) Product: Plesk Obsidian 18.0.57 Update #5, PROBLEM DESCRIPTION Upgrade to latest version Plesk release on CentOS 7.9 and...
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    Question Seeking Advice on Alternative Backup Solutions for Plesk

    Try excluding common cache directories and logs from your backup set to help reduce the overall footprint. Consider using a background process that doesn't use a zip approach such as Acronis (works on both Windows and headless Linux).
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    Question I've just run the MariaDB upgrade script to get to MariaDB 10.5, but how do I get 10.6?

    Your mileage might vary but the upgrade script has been known to cause the Plesk install to get wiped under certain conditions so use it with extreme caution.
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    Issue Server Down Every Morning After Domain Transfer

    Do you have any backups set to run during that time?
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    Issue ERROR: Dr.Web Updater: Nothing to update !

    This is a recent issue that returns the following:
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    Resolved Updated Maria, my server is now broken - DB query failed: SQLSTATE[HY000] [2002] No such file or directory

    We've seen issues with the script version but they weren't consistent enough to reproduce so our SOP from now on has been to use the manual approach.
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    Resolved Upgrade to Plesk 18.0.53 on Centos8

    It seems contrary to logic but the TLDR version is that CentOS 8 was very quickly made end of life while CentOS 7's end of life exceeds CentOS 8 and CentOS 7 continues to be supported until June 30, 2024 so because of that oddball situation, you are able to update to the current release on your...
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    Issue Many bugs in new Plesk release

    Apart from the one-time issue with the Dr Web Updater (see link above for quick resolution), it sounds like you might have some other issues that are worth looking into which could be caused by repository updates unrelated to Plesk. It might be a good idea to tackle one at a time (for instance...
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